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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Chinese
FEATURES
Delivery, Takeout
Reviews (38)
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Reviewed 3 weeks ago

Terrible rude service over the phone, average food and expect a very very very long wait for delivery if it ever turns up?

Date of visit: March 2024
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Reviewed 10 February 2024 via mobile

We ordered our food at 17.30pm despite calling on numerous occasions we were told the delivery was on the way ! Our relatively expensive meal arrived at 19.40 obviously stone cold !! We will not use this service again it’s appalling

Date of visit: February 2024
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Reviewed 1 December 2023

We actually ordered over the phone then it kinda went south from there . After checking the price of our order twice we were overcharged by a few pounds he repeated the order over the phone repeated the overprice, then delivery was said to be...around 45minutes it turned up 1hour and 20minutes later, 90% of the order was correct missed one item completely and was given something we didn't order. The food was tepid to cold when it arrived some of it tasted quite nice but 2 items were very greasy. Be careful when ordering and I suggest pick up not delivery. Won't really be recommending.More

Date of visit: December 2023
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Reviewed 15 November 2023

I hadn't read any reviews before I ordered and I have to say that my experience goes against many of them. The food was excellent, extremely tasty and well-cooked. Delivery was fast and well inside the time offered when ordering.

Date of visit: November 2023
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Reviewed 10 November 2023

Did not get offered rice or any rice with my curry my curry tasted like a microwave meal and it was cold

Date of visit: November 2023
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Reviewed 16 April 2023

over a year since we've been back because of a bad takeaway from here and had hopped things had changed...... and wont be coming back, salt and pepper chips not cooked, chicken was rubbery and dry, half a crispy duck was dry and had the...bones thrown in as well and the cucumber was all shrivelled and limp. Nowhere near worth £55, it was 30min earlier than the email had said but would of rather waited 40min and had fresh cooked foodMore

Date of visit: April 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 February 2022 via mobile

I ordered a takeaway and when it arrived it was missing rice. This has happened before. There won't be another time.....

Date of visit: February 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 December 2021 via mobile

We use this takeaway on a regular basis and the food is normally first class ! Ordered tonight for new year, it was 45 mins late, cold and very poor quality we threw the majority of food away !!! Come on guys look after your...regular clients 🙈🙈🙈🙈🙄🙄🙄🙄More

Date of visit: December 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 December 2021 via mobile

The food was excellent and there was some wonderful choice in there. "I would do it again if it was my first time and definitely would make me want to go back"

Date of visit: January 2021
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Reviewed 29 June 2021

Always get Chop Suey, love their food and never disappointed. Plus they are very generous with their prawn crackers 🌟

Date of visit: June 2021
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Reviewed 18 December 2020 via mobile

We ordered a home delivery at 18.20 and finally received our meal at 21.00. Original timing was supposed to be 1 to 1 1/4hours. Actually took 2hrs 40 minutes, which is totally unacceptable . Food once received was okay.

Date of visit: December 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 November 2020

Chicken with rice was amazing. Will def come back. The only one good chinesse place in Newbs, highly recommend

Date of visit: October 2020
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Reviewed 3 October 2020

Have ordered many of times and generally pretty good. Tonight was a hour and 20 minutes late arriving and to be honest I reckon it had been sat in the car for over a hour. Food was cold and pretty tasteless. I had given this...place a good review in the past so let's hope it's a one off.More

Date of visit: October 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 February 2020

Ordered from this place so many times as it’s the only place that delivers to us. Always delivered in a timely manner, food of always of a good quality. Will continue to order as can’t fault it.

Date of visit: February 2020
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Reviewed 12 October 2019 via mobile

So, feeling poorly, family wanted Chinese, but too poorly to go out. Just Eat is the only delivery service who deliver to our location and had this Chinese and another. Had heard (and read) bad reviews about both, but this one was the lesser of...two evils. It wasn't very warm when it arrived, but gave it the benefit of the doubt. The duck looked fatty and in chunks, which isn't what you expect (either shredded or left on the bone). My children said it was ok, once I'd removed the fat and shredded some of the larger pieces, but most was wasted. The crispy chili chicken and crispy chili beef, tasted and looked identical absolutely no difference. Both were really chewy, but had some warmth to the flavor, which was the only good thing. The egg fried rice was the only thing that actually got eaten. Won't be returning to then as a customer.More

Date of visit: October 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CHOP SUEY HOUSE, Newbury - 102 Bartholomew St - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor