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Balcony Restaurant & Bar

) #163 of 271 Restaurants in Luton ££ - £££ , Cafe, British
20 Gipsy Lane | Venue 360, Luton LU1 3JH, England
+44 1582 418873
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  • Excellent38%
  • Very good21%
  • Average10%
  • Poor2%
  • Terrible29%
16 May 2017
14 Apr 2017
“50th wedding Anniversary celebrations”
Open Now
11:00 - 23:00All hours
Bar, Cafe, British, Pub
££ - £££
20 Gipsy Lane | Venue 360, Luton LU1 3JH, England
Write a Review
Reviews (47)
Traveller rating
Traveller type
Time of year

1 - 10 of 47 reviews

Reviewed 16 May 2017

It was ok, nothing great except for the staff and the coffee. Food was odd, and not something I would rush out to have again.More

Thank Mr_TKnight
Hospitality T, CEO at Balcony Restaurant & Bar, responded to this reviewResponded 17 May 2017

Dear Mr Knight, Thank you for your feedback. I am glad you enjoyed the service and coffee during your recent visit. We have changed our food offer to reflect a cafe bar operation which is more reflective of a leisure environment where guests want more...More

Reviewed 14 May 2017

An awful meal - how can you do sald wrong? I don't know but they did. The chef should not have prepared it and the staff should not have served it. Moreover, we should neither have eaten it or paid for it. We only have...More

Thank stargazy2015
Hospitality T, CEO at Balcony Restaurant & Bar, responded to this reviewResponded 19 May 2017

I am somewhat confused when you said you had a meal at our establishment as we stopped our restaurant meals at the end of last month and no longer have any chefs?

Reviewed 14 April 2017

Meant to say we would definitely use venue 360 balcony bar again as the food was good and staff very helpful. Thank you

1  Thank Maureen H
Reviewed 11 April 2017

Staff were really helpful, event ran smoothly and service was great! We would definitely consider using this venue again.

1  Thank Emma H
Hospitality T, CEO at Balcony Restaurant & Bar, responded to this reviewResponded 12 April 2017

Thank you for your positive feedback Emma, look forward to seeing you again!

Reviewed 6 April 2017 via mobile

Just been to eat at the Balcony restaurant in Venue 360. Oh dear!! Service and bar staff were slow and looking miserable. Maybe it's something to do with the changes? I hear that they are closing the restaurant operation and opening some sort of cafe!!...More

Thank CBaker99
Hospitality T, CEO at Balcony Restaurant & Bar, responded to this reviewResponded 7 April 2017

I am sorry to hear that you experienced slow service yesterday. The restaurant will indeed be changing to a café style operation on the 28th April and will be offering a wide range of hot and cold lighter meals and snacks. I was slightly confused...More

Reviewed 12 December 2016 via mobile

Went here Saturday night for a Christmas party and have to say found this a pleasant place, clean and tidy and the staff was friendly and helpful and the food was nice. I can't comment on price as it was all paid for by the...More

1  Thank Darren P
Reviewed 6 December 2016

I have booked the Balcony Bar at Venue 360 for the last two years and, on both occasions, have had a very successful event. The events team made sure all the preparations in the run up to the party were hassle free and were flexible...More

1  Thank CatherineMah
Reviewed 13 November 2016 via mobile

After having a charity party downstairs at venue360 I was back on Saturday upstairs on a smaller scale.It was my nephews 30th family get togeather.Fantastic service good buffet.Clean environment.Cant wait for or Xmas party there.

1  Thank boxfitdave
Reviewed 1 April 2016 via mobile

Lovely, friendly staff and venue. The food was tasty and prices were fair definetly recommend this venue to others

2  Thank Aaron J
Reviewed 28 January 2016

As a member of Venue 360 and a regular user of the gym, I have attempted to use the restaurant for lunch several times, only once successfully, due to the appallingly slow service. There appears to be no-one coordinating the efforts of the staff. On...More

1  Thank CJP855
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$9 - US$25
Bar, Cafe, British, Pub
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol
Good for
Open Hours
12:00 - 22:30
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 20 Gipsy Lane | Venue 360, Luton LU1 3JH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Bedfordshire  >  Luton
  • Phone Number: +44 1582 418873
  • E-mail
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