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Does the restaurant have an accessible-height sink in the bathroom?YesNoUnsure
Does the restaurant have fixed grab bars for the toilets in the bathroom?YesNoUnsure
Does the restaurant have wide clearance into the bathroom for guests with mobility restrictions?YesNoUnsure
Does this restaurant offer large print menus for guests with visual impairments?YesNoUnsure
Does this restaurant offer an accessible route through the dining areas for guests with mobility, hearing, or visual impairments? This route should be well-lit, free of obstructions, and step-free.YesNoUnsure
Does this restaurant have visual emergency systems to accommodate guests with hearing impairments?YesNoUnsure
Does this restaurant have audible emergency systems to accommodate guests with vision impairments?YesNoUnsure
Is a bathroom with a bidet for guests with mobility impairments available at this restaurant?YesNoUnsure
Are service animals allowed in this restaurant?YesNoUnsure
Does this restaurant offer table service?YesNoUnsure
We specialize in delicious cuisine, including our house specialties and other customer favorites. Our cuisine entrees are served in a relaxed and welcoming setting that you and your friends and family are sure to enjoy. Whether you are in the mood to indulge in something new or just want to enjoy some old favorites, we promise that our inventive menu and attentive service will leave you truly satisfied. No matter what your occasion calls for or your appetite demands, the friendly staff at LaLa`s Restaurant promise to make your next dining experience a pleasant one.
starters were lovely however onion bhajis were mega spicy. Chicken tikka masala smelt of mushrooms and was very bland. staff were excellent though. food came out all together and we werent waiting ages
We recently held our works Christmas dinner here and we were very disappointed. We didn't get what we each ordered. The mains were just put on the table randomly. Also we were very upset that the price we paid didn't include a drink. Not only...More
The restaurant is a lovely place to eat, great atmosphere and good service. The food was okay, I had chicken tikka masala but it wasn't as expected as the sauce was not creamy at all and was more spicy than usual. I would go again...More
I’ve been to a lot of restaurants but never enjoyed the food. However Lala’s restaurant never fails to let us down! My family and I come here every Sunday for a meal out and wouldn’t chose to go anywhere else! The service is first class,...More
I come to Lala’s for my anniversary meal and I could not express how amazing the service was & the food was 10/10. The manager gave us complimentary drinks and took real good care of everything the restaurant was really busy and all the staff...More
Overall a terrible experience. The staff were rude, obnoxious and treated us like lower class people. They even stated that we should go 'somewhere else that we can afford'. If you would like, just a sparkler for your birthday this is the place. I asked...More
Curry here is as per title distinctly average, loads of food leftover, we didn’t want huge soggy nan breads a nice hot crisp one would have been preferred. But its the atmosphere and service that really let this place down. Yes we were a large...More
We used to come here every two weeks. Used to be great. Now the customer derive is non existent!! No interaction with customers now they use tablets and clearly can’t use them well as the last two occasions we came we received the wrong orders!...More
Date of visit: August 2018
1 Thank annabatts
Andrew1157, Public Relations Manager at Lala's Restaurant, responded to this reviewResponded 9 December 2018
Thank you for taking time out and leaving us your feedback.
Firstly I would like to apologise for the experience you had at our restaurant. Our aim is to enhance our level of service hence We introduced the tablet system which is more...More
Response from billie30082014 | Reviewed this property |
Thank you, actually called to check and was shown a fully accessible disabled toilet at restaurant level, also they have a lift which is wheelchair accessible from new street. Staff were very quick to reassure us of their... More
Thank you, actually called to check and was shown a fully accessible disabled toilet at restaurant level, also they have a lift which is wheelchair accessible from new street. Staff were very quick to reassure us of their facilities for those with reduced mobility, even suggesting best table for someone with eyesight problems too, they really couldn't have been more helpful, thank you very much!