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Costa Coffee

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40 Sandgate Road, Folkestone CT20 1DW, England
+44 1303 210153
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  • Excellent15%
  • Very good30%
  • Average21%
  • Poor21%
  • Terrible13%
4 Mar 2017
30 Dec 2016
“Uncleared Tables!!!”
Closed Now
All hours
Cafe, British
££ - £££
40 Sandgate Road, Folkestone CT20 1DW, England
All Details
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Reviews (38)
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1 - 10 of 37 reviews

Reviewed 2 weeks ago via mobile

Visited after picking my step son up from school for a quick coffee whilst in town. The staff were uninterested and seemed confused. The work station was absolutely disgusting, the milk jugs had dried milk all over them which after running a pub myself only...More

Thank shannonmay97
Reviewed 12 October 2017

Spent weekend in Folkestone. Made the grave mistake to visit Costa for breakfast. Staff were unfriendly The shop was dirty. And the croissant was dreadful. Must have been two days old. The pigeons enjoyed it..

Thank pdturner22
Reviewed 8 September 2017 via mobile

Probably the most non - caring attitude to service I've ever had. The barista "Phoebe" showed no interest in her job nor the customers waiting. Took my money the carried on emptying the bin. She had to be reminded by another colleague. Milk packets thrown...More

Thank John L
Reviewed 2 August 2017 via mobile

Once again Folkestone Costa is disappointing. Chaotic service, staff too busy talking to each other, faulty equipment and no leadership. Thank goodness the coffee when it came was up to usual standard.

Thank oeggyweddell
Reviewed 21 July 2017 via mobile

Lovely clean no dirty tables even though was busy. Ordered yummy hot chocolate with flake and marshmallows but they were served on side plate flake was yuck tasted old. Cake was delicious fresh plenty choices. Staff busy but had smiles for all customers that I...More

Thank reevekrr
Reviewed 27 May 2017

I stopped by the Costa this morning and am currently there. I had a tasty bacon sandwich (a special when you buy a medium or large hot drink). The coffee was delicious and I considered going back for another bacon sandwich!

Reviewed 8 April 2017

I love Costa Coffee and cake and if I'm in a different town I'm always happy with the cleanliness but the Folkestone branch is awful, there is a very high staff turnover, there are only a couple who seem to have lasted more than a...More

Thank kentishgirl53
Reviewed 4 March 2017

The location of this Costa is ideal in the centre of Folkestone, it has two entrances and the choice of outside and lots of seating equally inside, however when the busy hits, the tables are left uncleared which gives a uncaring impression, the staff can't...More

Thank rickyrico
Reviewed 13 February 2017

Costa is to me a big let down,coffee is disguised as hot milk, akways a long wait to be served staff do there best but very undermanned, the only decent thing about it is the seating arrangements

Thank Kevin R
Reviewed 6 February 2017 via mobile

Since beginning of December , I have visited Costa on a weekly basis usually with family , and I've had to stand in the very long queues patiently waiting to be served , that's ok I understand, however I'm sure they need back room staff...More

Thank Debby B
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Nearby Attractions
The Leas Promenade
448 reviews
.10 miles away
Folkestone Creative Quarter
220 reviews
.11 miles away
World War One Memorial Arch
60 reviews
.14 miles away
The Leas Bandstand
63 reviews
.13 miles away
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Restaurant Details

Rating summary
  • Food
  • Value
Brunch, Breakfast
Restaurant features
Takeout, Seating, Wheelchair Accessible, Free Wifi, Highchairs Available
Good for
Open Hours
09:00 - 17:00
08:00 - 18:00
08:00 - 18:00
08:00 - 18:00
08:00 - 18:00
08:00 - 18:00
08:00 - 18:00
Location and Contact Information
  • Address: 40 Sandgate Road, Folkestone CT20 1DW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Folkestone
  • Phone Number: +44 1303 210153
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