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The Pepper Mill

29 High Street, Chepstow NP16 5LJ, Wales
+44 1291 630572
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Overview
  • Excellent51%
  • Very good31%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“pasta” (30 reviews)
“carrot cake” (5 reviews)
“garlic bread” (5 reviews)
Restaurant Hours
CUISINES
Italian, European, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
££ - £££
RATINGS
Food
Service
Value
Atmosphere
LOCATION
29 High Street, Chepstow NP16 5LJ, Wales
All Details
Write a ReviewReviews (386)
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1 - 10 of 384 reviews

Reviewed 3 days ago via mobile

Have had lunch a few times since the change over. Great food as always. Staff are very friendly and makes you feel welcome. Has a great choice on the lunchtime menu to choose from and the desserts are amazing. Would highly recommend popping in for...More

Date of visit: January 2019
Thank sjones1975
Reviewed 1 week ago

We visited here after a trip around the castle. The four of us were served by a lovely young lady and a pleasant young man. The choice from the menu was wide, so we all found something to suit us. The food was very good,...More

Date of visit: January 2019
Thank Stuart A
Reviewed 2 weeks ago

We visited during Christmas time as a party of 7. Staff were very welcoming throughout the evening. Menu had plenty of choices. Food was served relatively quickly and was very hot :) Great night out and great for larger parties

Date of visit: December 2018
Thank Chris H
Reviewed 8 December 2018 via mobile

Went there for food last night we had an hour wait after our starter untill our main! When the mains came two of the steaks were cooked wrong and you get about 6 chips with it, staff are inexperienced and food wasnt great. DisappointmentMore

Date of visit: December 2018
Thank Liam C
John G, Owner at The Pepper Mill, responded to this reviewResponded 9 December 2018

Hi Liam. Thank you for your feedback. On behalf of all of us here, we apologise that your evening was not up to our usual high standard. I have spoken to the team that was working and we will ensure that this doesn't happen again....More

Reviewed 29 November 2018 via mobile

You can park on the street parking for free after 6:30pm and there are car parks around too, it's easy to access and find. The staff were all very friendly, welcoming and warm. We sat up stairs and it got a tad chilly at times....More

Date of visit: November 2018
Thank Katie P
John G, Owner at The Pepper Mill, responded to this reviewResponded 9 December 2018

Hi Katie Thank you for your review. I have noted your comments regarding the food and passed them on to the Chefs. With regards to the Dessert display, these are used for display only and we do not use those to serve just in case...More

Reviewed 25 November 2018 via mobile

Visited for Sunday lunch and wasn’t disappointed. Environment & atmosphere very pleasant; good selection of food, very tasty, and particularly enjoyed the ‘as much as you can eat’ vegetables! Service was prompt & friendly, will be back again! Thank you.

Date of visit: November 2018
Thank Pamela B
John G, Owner at The Pepper Mill, responded to this reviewResponded 9 December 2018

Hi Pamela Thanks for your review. We are so glad you enjoyed your Sunday Lunch with us. We hope to see you at The Pepper Mill again soon.

Reviewed 24 October 2018 via mobile

Very good food and good service at very reasonable prices especially the set meal options. The quality of the wine was top class and the level of service very impressive.

Date of visit: October 2018
Thank Sightseer177939
John G, Owner at The Pepper Mill, responded to this reviewResponded 25 October 2018

Hi Sightseer177939 Thanks for your kind review. We are so glad you enjoyed the food and service. I have passed your comments on to the team and we hope to see you again soon. All the best John

Reviewed 21 October 2018

We used to come here regularly when this establishment was an Italian restaurant, as it was one of our favourite eateries and we were always served by attentive and friendly staff (including the manager) and the food quality was excellent. The restaurant has now gone...More

Date of visit: September 2018
Thank asquidiffilo
John G, Owner at The Pepper Mill, responded to this reviewResponded 22 October 2018

Hi asquidiffilo Thank you for your lovely review. We are so glad that you enjoyed the food and service at The Pepper Mill. I have passed on your comments to the team and they appreciate it very much. With regards to the takeaway service, we...More

Reviewed 18 October 2018

Came here as part of a group for the FREE cocktails on a Friday! All 20 of us had a great time and the staff could not have been more accommodating. I had a pizza which I missed from the old Mamma Mia days. Best...More

Date of visit: October 2018
Thank josywat1
John G, Owner at The Pepper Mill, responded to this reviewResponded 22 October 2018

Hi josywat1 Thank you for your review. We are so glad that you and your party enjoyed your dining experience with us. Also glad that you enjoyed your pizza which we have only just brought back onto the menu. We look forward to seeing you...More

Reviewed 14 October 2018

We waited a long time for our food. The waiter did apologise for the delay but they weren't even busy, only one other table occupied! When the food did eventually arrive it was average at best. I doubt we will be returning any time.More

Date of visit: September 2018
Thank brendaj20
John G, Owner at The Pepper Mill, responded to this reviewResponded 15 October 2018

Hi brendaj20. We are sorry to hear about your experience. We pride ourselves on efficient service and quality food however it seems that we have let you down on this occasion. I would like to get some more information from you if you wouldn't mind...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$5 - US$19
Meals
Lunch, Dinner, Drinks
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Child-friendly, Business meetings, Kids, Romantic
Location and Contact Information
  • Address: 29 High Street, Chepstow NP16 5LJ, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Monmouthshire  >  Chepstow
  • Phone Number: +44 1291 630572
  • E-mail
Description
A casual Dining experience serving up good quality fresh ingredients, and catering for all. We pride ourselves on efficiency, and the sourcing of fresh ingredients. Our BBQ Pork ribs are a must try.
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