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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$5 - US$18
CUISINES
Italian, European
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (458)
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456 results
Traveller rating
243
130
50
21
12
Traveller type
Time of year
LanguageEnglish
Traveller rating
243
130
50
21
12
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Reviewed 22 February 2022

I always receive a great meal here and the service is excellent, the calamari is delicious and it is great value for money

Date of visit: February 2022
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Reviewed 25 September 2021 via mobile

A very warm welcome. Good range of food and drink but not excessive. Great atmosphere, the steaks, sauce and everything else were faultless. Service was so polite but also gave us plenty of space to enjoy our evening. We will be definitely returning.

Date of visit: September 2021
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Reviewed 23 September 2021 via mobile

Had an amazing time! Had a party of 12 people and this was accommodated without issue! The staff were very young but very professional and incredibly polite! The food was amazing too and all on time which I can’t complain with! The mood in the...restaurant was excellent. Could have asked for a nicer evening!More

Date of visit: September 2021
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Reviewed 12 September 2021 via mobile

What an amazing afternoon at the Pepper Mill in Chepstow. The food was lovely and really good that some of the group could have Sunday roast and some had Italian. All the meals were excellent. The staff made our visit, for a Golden wedding celebration,...extra special by playing our parents’ special song whilst bringing out the celebration cake. Marcus, the manager, couldn’t do enough for us and extra thanks to Imogen the excellent waitress.More

Date of visit: September 2021
Helpful?2  
Reviewed 11 July 2021

Can’t fault our evening. Staff went above and beyond, food was delicious and felt at ease the whole time. Thanks to all of you for making our celebration a great one.

Date of visit: July 2021
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Reviewed 13 June 2021 via mobile

Have had two meals whilst on holiday. On both occasions the food was delicious. The staff couldn't have been more welcoming. Our evening meal was taken without notice and although restaurant was busy a table was found for us. We booked for Sunday lunch and...again were pleased with the entire experience. One member of staff in particular deserves special praise. (Sorry didn't get her name but we know she is studying in Coventry.) She went out of her way to make us welcome and made sure we were served well. Highly recommend this value for money restaurant.More

Date of visit: June 2021
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Reviewed 9 June 2021

This was the first time we used the Peppermill for a takeaway and it was delivered free of charge. Ordering online was easy with an extensive menu and it was very efficient. The food arrived on time, really hot, in recycled packaging and the meals...were delicious. We will definitely be ordering again, thank you to the Peppermill!More

Date of visit: June 2021
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Reviewed 4 June 2021

The servers were friendly and the overall service was good. Food was average. My main gripe is that I really didn't feel COVID secure at all. There was only one hand sanitizer located at the main door, a grubby unisex loo and some of the...tables were definitely not 2m apart. All restaurants I have visited lately have had hand sanitizer available on all tables and have visibly been cleaning surfaces. We were here for about 2 hours and didn't see anyone clean anything once.More

Date of visit: June 2021
Helpful?1  
The Pepper Mill, Owner at The Pepper Mill, responded to this reviewResponded 6 June 2021

Hi unclippingmywings. In response to you review I would like to point out the following. There are 5 hand santizers placed across the restaurant. Did you ask a member of staff how many hand santizers there were or were you guessing? The toilet is cleaned...More

Reviewed 14 May 2021 via mobile

How lovely, what a treat! Strolled down for a quick drink and stumbled upon the pepper mill, Lydia looked after us and Marcus the restaurant manager came out to talk to us. Food first class, I’m gluten free and was able to have a pasta...dish, the sauce incredible! And my husbands meal was equally good. Really great experience and will be back. Thank youMore

Date of visit: May 2021
Helpful?
The Pepper Mill, Owner at The Pepper Mill, responded to this reviewResponded 6 June 2021

Hi katy m Thank you for your lovely review, we are so glad you enjoyed the food. We look forward to welcoming you back again soon.

Reviewed 13 December 2020 via mobile

An ad hoc trip to Chepstow found us needing somewhere for a family Sunday lunch. The Pepper Mill didn't disappoint! The board outside with a Sunday lunch offer tempted us inside. A cosy feeling establishment with very pleasant young staff. We opted for adult and...child roasts with a mix of 3 meats. We ordered additional potato's and yorkshires but needn't have. The portions were generous with all veg being served in separate bowls for us to serve ourselves. The food was nicely cooked and served hot in a nice atmosphere. Would definitely visit again to try other items on the menu. The £10 voucher for subscribing to The Pepper Mill made it excellent value however I would have felt content to pay full price.More

Date of visit: December 2020
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Frequently Asked Questions about The Pepper Mill

Yes, The Pepper Mill offers takeaway services.

The Pepper Mill is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4