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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
US$8 - US$19
CUISINES
Cafe, British
Special Diets
Vegetarian Friendly
View all details
meals, features, about
Reviews (61)
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61 results
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LanguageEnglish
Traveller rating
26
15
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4
9
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All reviews home made cakes ice cream monsal trail friendly cafe friendly service cyclists presentation
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Reviewed 22 July 2023 via mobile

Lovely little cafe along the Monsal Trail. Popped in for coffee and cake! Cakes were absolutely delicious (recommend the date slice)! Prices were also good for the size of the slices. Staff were very friendly and helpful with directions.

Date of visit: July 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 July 2023

On a hot sunny Sunday with two small children, could not find any shade outside so moved into the indoor seating area (about 12 tables, completely empty) to keep them safe from the sun only to be told we could not sit there as told...the counter we would sit outside. Fair enough but we would have happily paid a bit extra to sit inside if given the option. Total lack of understanding or sympathy from the staff. Surely a bit of leniency and a pragmatic approach needed here! Worse was to come, when my cheese wrap arrived with just cheese inside a wrap and not the salad and onion marmalade it was supposed to come with as written on the menu, I went to point this out but was met with total rudeness from the young girl behind the food counter who made it out to be my fault for not asking for the other items (even denying they were even on the menu!). I eventually got the salad (didn't take long!) but no apology. She clearly needs to be taught who the paying customers are and some lessons in manners wouldn't go amiss either. Being very busy is no excuse.More

Date of visit: July 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 July 2023

Called in here for 2 x bottle of coke along with a snickers and mars bar for our journey home (15 mins as local) total came to £7.30! The main reason for my review is the rudeness of the young girl who was serving behind...the counter. I was quite taken aback at her abrupt manner to the gentleman infront of me being served, then come my turn, I greeted her with a smile and a friendly hello, I got nothing whatsoever back, not even a faint crack of a smile or even eye contact. At the end of my brief encounter with this young girl I couldn't resist but to tell her to smile, I know the calling of Buxton carnival would of been her prefered choice for a saturday, her reply to me amongst other exchanges was 'whats your problem'. I must add I was not rude or abrupt to this girl, my intentions were friendly. After all why would a human being be so morbed to another for no reason. Whoever owns this cafe/shop needs to teach this young girl and any others that some basic manners when serving paying customers is priority, or if that's too hard at least have a smile to greet people. We won't call in again when we next go walking up there and the price was eye watering.More

Date of visit: July 2023
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 July 2023

I visited today for lunch and myself and my wife both ordered ham and tomato sandwiches, very nice, especially the bread, very fresh and hand cut artisan type, we decided to have ice creams afterwards, really lovely ice cream flavours, but I knocked a star...off my review because of the tiny size of it, must be a contender for the worlds smallest ice cream serving, the small ball of ice cream balanced on top of the cone was that small it only covered the middle part of the cone with plenty of wafer on view round the edges, as we ate our ice creams outside( to be honest didn't take very long )we had a good laugh at peoples expressions and gestures of disbelief as they came out of the shop with their joke sized scoops of ice cream. There was a young lad doing the serving so I would like to think he was new and didn't really know what he was doing because if it really is the correct size he was told to serve, it will just leave people thinking they've been ripped off and leave them with a bad experience, which is a shame as apart from this I enjoyed my visit, I would return again for lunch but maybe have an ice cream at the cafe further up the trailMore

Date of visit: July 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 January 2023 via mobile

Stopped halfway through walk. Terrible sevice, rushed, brought extremly over priced very very average food to table no drinks. had to remind then check again as food eaten and still no drinks. The coffee was the worse I had drank tasted like very cheap instant...not out of a coffee system that they were using.More

Date of visit: January 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 August 2022 via mobile

Asked to leave indoor seating area which was practically empty to stand out side in rain and eat our food as we didn’t say we wanted to be inside at point of order……. Felt a bit unreasonable and could have been handled in a more...customer friendly way 😊More

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 July 2022

Half way through a 10 mile walk, we needed good coffee and sustenance. We found both at the Station. Good coffee and a very tasty scone (with jam and butter) at a fair price.

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CEBS, Owner at The Refreshment Room, responded to this reviewResponded 4 October 2022

Thank you for your review, we’re really pleased to hear you enjoyed your visit. 😊

Reviewed 30 May 2022 via mobile

You are always there to help keep me and my abseiling clients cool when it's hot, warm when we're cold or wet. We love your coffee, your locally sourced ice creams and I eat far too many of your yummy Farmers Sausage Rolls and Scotch...Eggs. I have to resist the homemade cakes and tray bakes. Your young team work hard to keep everyone happy, fed & watered and I have always been served with politeness and a smile. Thank you from Pete & the Abseiling Derbyshire team 👍More

Date of visit: May 2022
Helpful?
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CEBS, Owner at The Refreshment Room, responded to this reviewResponded 2 June 2022

Hi Pete, thank you so much for your review! It’s a pleasure to serve you and the team and we look forward to continuing to welcome you back. 😊

Reviewed 11 April 2022

Expensive and not much thought which went into the presentation and delivery of the food. It was nice, but felt a little rushed

Date of visit: April 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CEBS, Owner at The Refreshment Room, responded to this reviewResponded 2 June 2022

Thank you for your review, we appreciate all feedback and hope you enjoyed your visit.

Reviewed 17 March 2022

We are a local business and held our team meeting at the Station Cafe, I was able to book a table in advance and pre ordered food. We arrived to find the table laid with jugs of water. The waitress service was exceptional and the...food was divine, 3 different allergies were successfully catered for. Locally produced food was served and the products were sustainable which fits in with the ethos of our company. Only disappointment was not having enough room for dessert.More

Date of visit: February 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 February 2022 via mobile

The rain that had been steadily falling the past two days had stopped, allowing a noontime February sun to force its way between the gaps in an overcast sky. Warming the faces of the cyclists, the dog walkers and the hikers who have stopped here,...on this train platform, to rest their feet and their bicycles while they enjoy their victuals of choice. Bought from the railway station's Refreshment Room. Mine was a blueberry and almond slice of homemade Bakewell tart wrapped in a paper bag and washed down with a takeaway coffee served in a 100% compostable disposable cup. Everything is made from trees. Everything returns to the earth. Everything is non polluting. Just as it should be. The train is late. In fact the train will never come. The island platform. The one sandwiched between the two railway lines that are not there. The island platform has not seen footfall for many a year. Covered in tufts of grass and overgrown with moss and other deleterious material it exists only as a symbol of the thump and clang steam industrial past. Sitting here outside the refreshment room is peaceful and tranquil and well worth a visit.More

Date of visit: February 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 February 2022

Lovey coffee, excellent date slice Outside it was 5 degrees and the cafe had no heating. I feel for your staff who were all cold. I asked why hasn't they at least lit the log burning stove to which they said they were not allowed....This is no way to treat staff or customers. DisappointedMore

Date of visit: February 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 January 2022

Friendly service when we stopped for coffee on the Monsal trail with free water top-ups which is a welcome service. Indoor an outdoor seating,

Date of visit: January 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CEBS, Owner at The Refreshment Room, responded to this reviewResponded 26 January 2022

Thank you for your review. 😊

Reviewed 30 December 2021 via mobile

After a few miles walking my elderly mother-in-law was struggling to walk as she is partially disabled. So while I went back to get the car from another car park to come pick her up. she went in the café & ordered a cup of...tea & some toast & was told she couldn’t sit in the cafe while she waited even though there was plenty of room to sit in & was told that she could take out her food outside as the tables were only if she ordered a bigger meal. It was raining heavy out but they made her wait in the rain & get soaked instead of doing the decent & kind thing. It’s a sad world we now live in when people don’t lookout of those who need. Just very disappointedMore

Date of visit: December 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CEBS, Owner at The Refreshment Room, responded to this reviewResponded 26 January 2022

We’re sorry to hear that your mum had to wait outside in the rain, common sense should have prevailed on this occasion and our staff should have allowed your mum to wait inside. We will discuss this with the team. We have a takeaway menu...More

Reviewed 5 October 2021

Popped in after a nice walk along the trail. The old station room is well set out, light, airy, comfortable and has an ambiance of years gone by. The staff were extremely nice and helpful. We enjoyed our meals which came with plenty of fresh...salad leaves and were well presented on attractive tableware. Our only negative was that from the car park there was no information/indication that this café existed - potential customers are missing out on this little gemMore

Date of visit: October 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CEBS, Owner at The Refreshment Room, responded to this reviewResponded 26 January 2022

Thank you for your lovely review, we hope you visit us again soon. 😊

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THE REFRESHMENT ROOM, Buxton - Updated 2023 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about The Refreshment Room

Yes, The Refreshment Room offers takeaway services.

Yes, The Refreshment Room is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The Refreshment Room is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5