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Frankie & Benny's New York Italian Restaurant & Bar - Basildon

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Festival Leisure Park Cranes Farm Road, Basildon SS14 3TJ, England
+44 1268 532522
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381 Reviews from our TripAdvisor Community

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Showing 379: English reviews
2 reviews
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

I came here for a spontaneous lunch with my Mum and we were greeted very quickly with a smile by the waitress who I think is called Belinda, she took us to a table and handed us some menus and took a drinks order. She apologised for the slight delay in service due to the busy lunch shift, however it... More 

Helpful?
Thank Becky C
Romford, United Kingdom
Level Contributor
72 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

Popped in for a quick lunch whilst car shopping in the area. Service was prompt & friendly, indeed our waitress, Linda(?), seemed to be doing just about everything & serving the entire restaurant! At one point my partner asked where she had gone and I joked that she was probably mopping the floor in the kitchen. My Manhattan burger was... More 

Helpful?
Thank Roy S
Bracknell, United Kingdom
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

Booked a table an hour before visiting for 7 of us. They were fantastic and took our booking without any issue. Staff were very friendly and polite. Food cake out within 15 minutes of ordering and was perfect. My only little niggle is if you have a buggy you have to leave it quite a distance from your table. However... More 

Helpful?
Thank Hine87
2 reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

Great deals at certain times for lovely filling, good quality food. All the staff that have served us go above and beyond. Good atmosphere and very child friendly.

Helpful?
Thank Beanyqueen
London, United Kingdom
Level Contributor
28 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 week ago

Last Saturday night, we decided to visit this restaurant on a whim before heading to the Cineworld next door. We had an hour or so to kill before the film started and we had to wait for a table, but only ten minutes of a twenty minute wait that we were originally quoted. The food was delicious and great value... More 

Helpful?
Thank LeeC007
canvey island u.k
Level Contributor
37 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Visited recently on a week day,got seated easily as the place was half empty.service was quick and efficient,wife had the burger and I had the pasta Alfredo, both were tasty and hot.there is back ground music which is 50s/60s which if you sit under one of the speakers becomes a bit intrusive if you just want to speak to the... More 

Helpful?
Thank patphil71
Paphos, Cyprus
2 reviews
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Went for dinner pre new years eve. Excellent service and great food. Entertained by kitchen staff and chefs. Great to watch. Well done

Helpful?
Thank grill190384
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

I am sure lots of people will like this but I don't Food just doesn't work for me Service is too fake American Having been in the states a lot only they can get away with the overly cheeseyness

Helpful?
Thank Paul C
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Lovely breakfast cooked to perfection would definitely return. We were part of a big group and it all came out together very impressed

Helpful?
Thank Leanne D
Level Contributor
33 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 5 weeks ago via mobile

I have previously posted a fairly negative review of a different F&B branch but this was a much better experience. The service was excellent- friendly, helpful and knowledgeable about the menu. Everything we ordered arrived in good time too. The restaurant and toilets are clean and tidy. There is a inside section and outside too. There is plenty of variety... More 

Helpful?
Thank Tim G

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$37 - US$37
Cuisine
Italian, American, Pizza, South American
Meals
Lunch, Brunch, Breakfast, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Special Occasion Dining, Groups
Location and Contact Information
  • Address: Festival Leisure Park Cranes Farm Road, Basildon SS14 3TJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Basildon
  • Phone Number: +44 1268 532522

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's New York Italian Restaurant & Bar - Basildon and other visitors
1 question
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4 months ago

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Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Basildon staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?