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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£7 - £25
CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly, Gluten Free Options
View all details
meals, features, about
Reviews (248)
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248 results
Traveller rating
162
52
14
7
13
Traveller type
Time of year
LanguageEnglish
Traveller rating
162
52
14
7
13
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All reviews steak pudding sunday roast fish and chips salad the pub the owner chef home made great menu food was fantastic main course attentive service booked a table warm welcome grafton hooky lunchtime
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Reviewed 3 days ago

The food here is good and well presented. Minor points like slightly salty meat pie and small piece of cod but there is choice and the room is very pleasant, the loos good, bar cosy. But this welcome addition to the area hasn’t invested in...staff. One woman ( and she not a pro waitress as was apparent in her inability to carry much in one go or clear a table , sorry, but noticeable) was in charge of the dining room when we , four adults, arrived at 12 on a Saturday with two hungry littles ones in tow. How long does it take to get some bread on the table? Requests for ketchup just ignored and it took a very long time to get all the starters out and a very, very long time to get the mains on the table. We were the only table until about an hour later two more arrived, one with kids. Drinks came quickly. Just one more FOH person would make all the difference I think and perhaps a bit of help in the kitchen. Hardly any room outside so not really a place for summer relaxing with children.More

Date of visit: February 2024
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Reviewed 4 days ago

Awful awful customer service. Looking at other reviews on here and also Facebook I think if the owners want to keep their business running they should really think about having the blonde haired woman as their manager. I don’t think she knows the definition of...customer service. She was cold, moody and extremely rude! She didn’t even acknowledge us when we walked in, we then questioned / complained about one of our dinners. She brought it back and basically said there was nothing wrong with it. I didn’t eat one mouthful of it just to it being undercooked. She then tried to blame it on the fact of what cut of meat it was, I’ve dined at many places and never had this problem or excuse. When our bill come it was still on there even tho I hadn’t touched it. When I questioned this her response was extremely rude “well it’s not our problem you didn’t eat it, I don’t know what you expected but this isn’t McDonalds, you know what have your meal on us and get out and don’t come back” we repeatedly said we would pay for the other meal but was just told to get out. She then stood in my way to make it difficult for me to walk past her. We then go to the car park and into our car where she had clearly told other staff / customers as they were glaring out the windows. This is the worse service I have ever received and this woman is a nasty piece of work!More

Date of visit: February 2024
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Reviewed 1 week ago

Was hesitant to write a review but after reading others I feel its only fair to comment on the overall experience here. The actual pub is lovely.. roaring fire and very cute setting so initially happy. Both of us ordered a roast dinner which was...undercooked - roast potatoes and parsnips were all hard ... asked the lady with short blonde hair who i have noticed has been commented on in other reviews to replace the hard vegetables. No sorry, no acknowledgment - just took my plate. She was eating her lunch at the bar with her back to customers so was made to feel like I was interrupting her. I waited 10 mins for a new plate - parsnips were once again solid and cold. Not edible at all. Didn't bother to mention again due to her attitude. My friends dinner had hardly any gravy and her parsnips were also hard and unpleasant. No one asked if everything was ok... no smiles... no pleasantries at all. Limited puddings as they seem to have ran out of most. The lady in question was very frosty and from reading other reviews, this is a common theme.... maybe she doesn't read the reviews so has no awareness but she needs to work on her customer service skills promptly as I would never return and would suggest to others not to bother unless they want an unfriendly waitress and undercooked food.More

Date of visit: February 2024
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Reviewed 14 January 2024

A group of 31 attended a late Christmas lunch. Food was very good quality, good value for money and well served. Staff were attentive. A thoroughly enjoyable event.

Date of visit: January 2024
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Reviewed 30 December 2023

Just wrote review on Facebook which was deleted /removed 5 min after Always supported this pub but this evening was very disappointed Staff didn't make any effort at all Came with my partner for drinks walked 40 min Asked to call a taxi 🚖 and...no help or advice Very disappointed after so many times making an effort to support pub Never moan about places but really disappointed 😥More

Date of visit: December 2023
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Reviewed 17 December 2023

Wow! What a lovely little find on our journey to Stratford. Amazing Sunday roast. Warm, sociable and pretty atmosphere. Five stars!

Date of visit: December 2023
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Reviewed 17 December 2023 via mobile

Booked here for a large party of friends and adult children for a Christmas meal. We were all in the festive spirit, happy and pleased to see each other, as always. The food was delicious, hot, good portions and served in a timely manner. On...the whole the staff were attentive, professional and friendly. Unfortunately though the attitude of one member of staff, an older lady (blonde mid fifties), was totally unacceptable. She was rude, abrupt and totally unprofessional all due to one unserved starter. I am in no way saying to avoid this establishment but I do want them to be aware this one member of staff may well be damaging their reputation and others may not be so understanding.More

Date of visit: December 2023
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Reviewed 16 December 2023

The food was excellent and the staff very attentive. Lovely setting. Will be going back again for sure.

Date of visit: December 2023
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Reviewed 16 November 2023

Had the best evening with a large group of friends celebrating my husbands birthday. Food was excellent, service exceptional. Fabulous pub. Will definitely be back, inn fact going back for a family Christmas meal.

Date of visit: October 2023
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Reviewed 15 November 2023

Came for dinner with my partner and son, staff were so friendly and helpful and made sure to interact with my child as well as the adults, which you don’t get much of anymore! Worth the visit and a gorgeous place!

Date of visit: November 2023
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Reviewed 11 November 2023

Disappointed Menu not as website - much smaller not catering for everyone as suggested on website - then when ordering not everything available Staff unorganised and there knowledge minimal Portions small and overpriced It’s such a shame as many years ago this used to be...our go to place for eating and a drink If you want to stay in business I suggest you up your game We will not be returningMore

Date of visit: November 2023
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Reviewed 9 November 2023

Incredibly disappointing. Lovely decorated pub, however food was cold and overpriced. A friend asked specifically for no greens on her plate - her food arrived with the remnants of scraped-off broccoli. Her plate, for £18.95 consisted of two slices of meat, a Yorkshire and three...potatoes. Gravy was veil thin with lumps, only hot item on the plate was the roast potatoes which were flavourless. The glassware was dirty and our tap water had floating bits in it. Very rude waitress. We requested a second round of drinks, and was told we would have to wait until our food arrives as she was setting tables…for non-existent customers. Very abrupt in manner, very uncomfortable service! Will not be back.More

Date of visit: November 2023
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Reviewed 5 November 2023

Would not recommend!!! Very unwelcoming, no vibe , no one at the bar , very rude woman who worked there , disgusting behaviour for a front of house person , there was 9 of us eating we was sat down not given a menu or...asked if we would like to buy a drink ,after 45 minutes of being there was told there is no beef by the way and said to my daughter who doesn’t eat pork or chicken , it’s not her fault they have sent £200 on beef and everyone wants beef so it’s just chicken or pork , the menu was different from what was advertised online, which I wish they would of mentioned when we first got there ! then she severed another family and forgot about us , then she came back to us and said abruptly are you staying or going , so after this we all got up and left , me and my family do not get quality time like this together, so this was so disheartening , I’d just like to add there was one lovely young lady that was very polite , I feel their under staffed and didn’t really want to be there , feel the older lady need’s retraining on manners , Dont waste your time or money .More

Date of visit: November 2023
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Reviewed 5 November 2023

Booked a table for a big family meal 10 people in total . Poor service one older lady was moody and rude made a few comments . Felt that unwelcome we left before getting any food . Ran out of beef but didn't tell us...until we had waited 45min for our table.Sat down to be given 3 sheets of paper the menu sorry , to share between us all .The younger lady was very nice seem to be doing a lot of running about on her own .Don't waist your time.More

Date of visit: November 2023
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Reviewed 31 October 2023

Awful awful awful awful Slow slow slow slow 2/4 puddings cold/inedible 2/4 never arrived!! As a gesture of good Will desserts not charged 🤣. I asked if this was a joke? No food or inedible and we don’t need to pay for them!!! They were...“mad busy” - one of table with 2 dinners 🤣🤣🤣 Save your money and have a microwave meal at homeMore

Date of visit: October 2023
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Questions & Answers
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Keith_Fife
14 April 2015|
Answer
Response from Lovesgoodfood61 |
Some people accept poor quality service and food, i dont and neither do I accept arrogance from anybody. So after 60 years of dining out I have to say i was dissapointed by the arrogance and rudeness of the so called manager... More
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THE ROEBUCK INN, Banbury - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about The Roebuck Inn

The Roebuck Inn is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4