Won a £20 meal voucher for Urban Brunch less than 3 weeks ago. Arrived looking forward to eating there yesterday. It seems that it had closed down. Very disappointed to say the least.
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I found this place by accident a few months ago and normally slip in for breakfast once a week. It is a comfortable little place and the service very good and the food is fine. It is off the main street and every time i...More
When myself and my family visit yeovil,which is very regularly. We usually visit Urban brunch The food is exceptional The service is amazing and the staff always have an approachable and great character which brings this cafe away from your usual eatery The Breakfasts are...More
Dear Richard We are really please to hear your feedback, which helps us maintain the standards and quality that we feel our customers deserve. It is really appreciated that you took the time to write this review of your experience and what UB offers and...More
I've been a longtime fan of urban brunch but have to say I was very disappointed by my recent visit. Had one of the folded flatbreads which are usually lovely but this time seemed much smaller, the filling had hardly any chicken and the chicken...More
Dear Customer We have noted your comments and have not made changes to our food suppliers, favouring where possible local companies. Obviously we are disappointed to hear your comments, but can use them to continue to enhance what UB offers.
Place was clean and tidy, staff friendly and staff presentation is really good. However food isnt great and found it of quite poor quality. My husband had a small breakfast with tough chewy bacon and over cooked fried egg. I had the Tart of the...More
Dear Customer, Thank you for your feedback It is regrettable that you felt your experience at Urban Brunch was not to the standard we set and will look into addressing the points you highlighted. Can you tell us what day you visited Urban Brunch? Kind...More
After a couple of disappointing visits and thus transferring our loyalty elsewhere, we decided to try Urban Brunch for lunch again. We were not disappointed - the service and quality of food are back to what they were. The curry (dish of the day) was...More
Before writing this I'd like to say i have NEVER written a negative review on here as i work in the industry myself a a know how damaging they can be, but having thought about it all day and still struggling to see a positive...More
Took my daughter here on a rare morning together as we hadn't been since the change hands. Have to say it was nothing but disappointment, my daughter had a chocolate milkshake that didn't taste if anything, we both had fry ups which were barely warm...More