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Details

PRICE RANGE
£4 - £20
CUISINES
Polish, Cafe, European
Special Diets
Vegetarian Friendly
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meals, features, about
Reviews (28)
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Reviewed 1 November 2023

We ordered a cake for my Nana’s 70th birthday we’d seen advertised on their website and sent the pic over when ordering asking for it to look like that and also asked for milk chocolate to be drizzled over the top instead of dark chocolate...(dark chocolate was in the picture) because my nana or anyone else doesn’t like dark chocolate. My mum has picked the cake up and when she got home noticed it looks nothing like what we had asked for. There is no big bar of milk chocolate or kinder buenos on the top like pictured, instead there is big thin pieces of dark chocolate. It was also dark chocolate drizzled over the top which again we specifically asked for it to be milk chocolate. The response we get is that she “should have checked the cake before she left”??? And “it states that in their terms and conditions”? Why would my mum or anyone in fact feel the need to check the terms and conditions or even check the cake it’s self before leaving when we have sent over a picture of which cake we wanted and also specifically asked for certain things? If they couldn’t cater the cake we wanted we should’ve been told. We got offered to travel all the way back to Warrington going out of our way and wasting more of our time to take the cake back and get 50% back of what we payed? Which in no way benefits us because we’ve then got no cake and have lost 50%. To which I can guarantee they would then re-sell the cake and make more money. My mum had spoke to a lady over email and I then also messaged on Facebook because I wasn’t impressed with the response my mum got and I’ve been ignored on Facebook so I’ll post it on here instead. I understand no cake is going to be the exact same as one another but half of the toppings we asked for are different and especially the dark chocolate drizzle on top when we asked for it to be milk chocolate instead. The cake we got isn’t what we asked for and the staff have been in no way helpful or understandingMore

Date of visit: November 2023
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Reviewed 12 February 2023 via mobile

I ordered a Harry potter cake and it was so far beyond what I expected and was so fresh and delicious. I actually am not a fan of birthday cake but since this cake I absolutely am, I cannot rate them highly enough. The level...of detail that QBE into creating a spell book and snitch for the Harry litter theme was incredible. Thank you so much :)More

Date of visit: December 2022
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Reviewed 7 December 2022 via mobile

Made a wonderful birthday cake for my husband’s 50th birthday , lovely and fresh and designed it just how i asked , my husband is so happy , thank you

Date of visit: December 2022
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Reviewed 16 June 2022

Popped in here mid-morning for a coffee and bite after a dog walk. Sat outside with my four-legged friend who got a nice refreshing bowl of water given to her. The forest moss cake in here is absolutely lovely. TBH I have not tasted better...anywhere - delicious!! Coffee great too. Will call in again.More

Date of visit: June 2022
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Reviewed 27 April 2022 via mobile

Called in after visiting a local garage. Had an excellent coffee but a really nice piece of salted caramel cream cake. Very good portion size and reasonable price

Date of visit: April 2022
Helpful?3  
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Reviewed 22 April 2022 via mobile

Visited today for breakfast and drink of tea, also had a slice of chocolate slice which was very tasty. The bacon sandwich was also tasty with plenty of bacon. I also took a slice of white chocolate raspberry roll for the wife.

Date of visit: April 2022
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Reviewed 6 September 2021

I found this shop online when looking for somewhere to make a birthday cake for my sister. I wasn’t quite sure what to expect as I had never used this shop before, however they did an amazing job and it was exactly what I asked...for (if not better)!! The cake looked and tasted great. The staff where really quick replying to my queries by email and were lovely and polite when I visited the shop to pick it up. Would definitely recommend and will use again for future cakes.More

Date of visit: September 2021
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Reviewed 15 May 2021

😡SCAMMERS😡 I ordered a birthday cake for my nephew's birthday which was chosen from their website. All the details like the look, taste, size, things we wanted to be on the cake including the message and name, etc. were expressed clearly and the picture of...what I wanted was shown to the girl who took the order. She reassured me and said that I would get the birthday cake that would look like the one on the picture I showed her and with all my special requests. Being not able to collect it myself my family member went to collect it and what we got was a half of the cake that was ordered and paid for, the cake itself didn't look anything like the cake on the picture, decorations and message on the cake were completely different then what was ordered. The taste was horrible and too sweet, like if you were eating pure sugar. One of the family member threw up after eating that cake. Went to make complain and got shouted at by that nasty, abrupt and horrible girl who is a liar and has no good manners whatsoever and her mother too. No customer should be treated that way. They do not know what a good customer service is. No respect to own customers! Never admitted to their own mistakes, never apologised, never offered any refund. When I mentioned that some kind of refund as a good will would be appreciate they both laughed me off which was very humiliating. Not only I was scammed but ripped off. I would like to make others aware of them SCAMMERS so no one else would be scammed and ripped off. BE AWARE 😡😡 SCAMMERS 😡😡 AWOID 😡😡More

Date of visit: May 2021
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Reviewed 4 June 2020 via mobile

Ordered a 50th birthday cake for my partner, Wow, what a brilliant looking cake and tasted even better ! Everyone commented on it Great service, great cake Thanks again

Date of visit: June 2020
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Reviewed 3 January 2020

This is an awesome little place and well worth a visit if you're in Latchford. They cater for all sorts of dietary requirements and will also make cakes to order too. I was well impressed.

Date of visit: December 2019
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Reviewed 17 October 2019

Went into this shop on the 17th October to order a 50th birthday cake for 21st December but was told that there wasnt enough notice given. Didnt realise cakes took that long to make, never mind, found somewhere else that could do it. Gentlemen behind...the counter was friendly enough but wish they’d wrote on there web page how much notice has to be given, would have saved meself a wasted trip.More

Date of visit: October 2019
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Monika C, Owner at Monia's Cakes, responded to this reviewResponded 18 October 2019

Hey thank you for your review :) we are sorry we couln't make your cake. As we stated, we do not accept orders after 15th of Dec due to christmas rush. We couldnt take your order because it was loo close to christmas time, not...More

Reviewed 12 September 2019 via mobile

You wouldn’t say much from the out side of the shop but they make fantastic cakes. My birthday cake was in a shape of my bike and was so fresh and very tasty. Only thing is had to place the order well in advance as...my wife said other wise they cant take the order.More

Date of visit: September 2019
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Reviewed 27 April 2019 via mobile

If you want a cake then you must get one from here. I was so made up with how it looked and it tasted amazing. Everyone commented on it. The owner and staff are also lovely. Really deserve to do well. Coffee and cake are...also mega in the cafe. Well done xxMore

Date of visit: April 2019
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Reviewed 8 January 2019 via mobile

I had ordered a birthday cake for the wrong day ! It should have been a day earlier.However the young man and his mother(the baker) pulled out all the stops to deliver it to the restaurant in time for our evening celebration ! Can't thank...them enough! The cake was delicious-a lovely light sponge with fresh cream,looking exactly like its web image.More

Date of visit: January 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 January 2019 via mobile

Stopped off for quick coffee after long walk .very little else open Very friendly welcome .unusual but lovely cakes all made locally Great chap serving didn't get his name but he was very nice .we visited on 2nd Jan.quite near to closing bit no issue...couldn't have been more accommodating.we have recommended to the friend we came to see who lives nearby so hopefully they wi visit soonMore

Date of visit: January 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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indiajo
24 February 2020|
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Response from Monika C | Property representative |
Moniascakes co.uk :)
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MONIA'S CAKES, Warrington - Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor