Selected this restaurant as recommended by our local accommodation and very dog friendly. Reserved a table a couple of hours in advance and we were seated in the library. Very comfortable surroundings. Waiting staff were friendly and attentive. Menu suited us and for the quality...of food served we felt was very reasonable. Definitely on our list for a return visit.More

Sunday lunch - the food was excellent. However, and it was a big however, the service was awful. The taking of orders was slow to come. The delivery of food took much longer than it should have done. The clearing of dishes was extraordinarily slow...and was done a couple of dishes at a time and never completed. All the staff seemed to be interested in (and no doubt they were told to do this) was pestering for more drinks orders. Some but not all of the staff were young and clearly inexperienced. They need to be trained or there will be more dissatisfied customers.More

We stopped at the Kings Head for a one night stay .We had our evening meal there and a breakfast, and both were very good. The staff were friendly and helpful and there was a nice atmosphere in the bar in the evening. Great location...and free parking. Would stop there again.More

Really enjoyed our evening meal whilst staying at the hotel. The breakfast is awesome too! There is a good variety of different choices.

The pub is great, fantastic service with very friendly staff, beer very good too. The sunday roast lunch was lovely, however, the roast potatoes & yorkshire pudding was overcooked/cremated and there were no parsnips. There was also no stuffing with the poast chicken and the...chicken was dry/overcooked.More

Had the most amazing gluten free meal at this Hotel restaurant. The evening we were they, they were so busy and staff really rushed to serve everyone, but the staff were amazing, so kind, happy and helpful with advise on my gluten free meal. Which...was amazing. The best meal we have had out in a long time, well presented and the taste was delicious. We have eaten there before on our trips to Ross on Wye and always have great service and lovely food. Thank you everyone.More

We had visited this hotel when we were last on holiday in this are 6 years ago and had a superb Sunday lunch so when planning our holiday this year in the same area it was a definite must to have Sunday lunch there again....Well, we wish we hadn't bothered - we chose the roast Hereford beef which we had had on the previous visit and when it arrived at the table it was hardly cooked - I attempted to cut it but had to ask for a steak knife to make an impression on it...it was basically inedible and on telling the girl that passes for staff she told us it is says it's rare on the menu - a blatant lie! Roast beef should be cooked thoroughly not served red raw....perhaps a more experienced chef and better staff would be a good idea!More

After huge disappointment at service in a restaurant and leaving we had nowhere to eat and called into the Kings Head on the off chance. SO GLAD WE DID. It was fabulous. Wonderful staff and the food was amazing, the steak some of the best...we have ever had. It was the night Liverpool won the cup on penalties and being from Merseyside we were watching on phone, the staff kept asking score and joined in fun. The chef came out and talked with us and we congratulated him on his great cooking. A terrible night turned into a fabulous evening. Thank you Kings Head.More

Have been a customer here for many years. However, sadly on my recent visit with a friend it's seriously gone downhill 😕 We tried to have lunch in the bar area. Only to be moved as tables were reserved even though they had no signs...on them. We complained we couldn't eat lunch crouched over our food so a table was found for us in the restaurant which was fine. Sadly, the only food we could eat was the risotto as we are both vegetarians. When it came it was basically a bowl of stogy rice with a couple of mushrooms and a little of undercooked broccoli 🥦 When asked by the waitress if everything was OK we did complain. Almost £14 for what was in effect, a bowl of stogy rice, was too much. Both my friend and I left most of our food. We told the waitress we were unlikely to return She replied "That's fine!" Obviously not caring one jot that we didn't enjoy our meal. She then presented us with another bill for drinks which I thought we had already paid for. This outing was a serious treat for us as we are both pensioners on a very limited income. We weren't offered any refund or a complimentary dessert which would have been nice. The hotel is now very tired. It's in serious need of a refurbishment. When we used the facilities one toilet was out of order and the other had no lock on the door. We can't comment on the bedrooms The dining room used to be quite posh with linen tablecloths etc. Not now. It's now an extension of the bar. Not a good experience 😕More

From the very start of booking, we had a great experience. There are people who talk to you and do all they can to achieve what you really want. At reception, we met Jamie who had helped us with the reservation and all his colleagues...were equally helpful and genial people. We had some special arrangements for a birthday and the staff went the extra distance to make it all work really well. This is an old and very cosy hotel with a great atmosphere. Lovely rooms and bar for quiet relaxation - don't change it. The restaurant was superb with some beautifully prepared and served dishes that were imaginative and delicious. Everything was a success. You are quite some distance from our home so we don't know when we might return but I have already discovered other friends who have eaten with you. We commend you all.More

Great Atmosphere in the bar area Excellent service in the restaurant with friendly helpful staff Delicious food over all three courses Highly recommended

The hotel was very nice. Nice separate “entertainment/ socialising” areas, really nice atmosphere throughout the building. Great alcohol options at the bar. Staff were all very pleasant. Stayed for a night and breakfast was very tasty.