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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$6 - US$24
CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features
Reviews (799)
Filter reviews
798 results
Traveller rating
370
195
93
83
57
Traveller type
Time of year
LanguageEnglish
Traveller rating
370
195
93
83
57
Show reviews that mention
All reviews lamb shank steak and ale pie sea bass sunday roast salmon the pub food was lovely bedroom cheshire pint tatton
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Reviewed 1 week ago

I love this pub, it was my favourite and Ive celebrated many occasions there. However, the first time I have stayed there will be my last visit. Fantastic room and food, rude staff ruined the whole thing.More

Review collected in partnership with this restaurant
Date of visit: May 2022
Helpful?
Zach H, General Manager at Golden Pheasant, responded to this reviewResponded today

Thank you for taking the time to leave us a review. We are pleased to hear the room was comfortable and the food was fantastic during your stay. We can only apologise for the service you received from staff and we would invite you to...More

Reviewed 1 week ago

We decided to book a night away to break up our journey from Bristol to The Lakes a brilliant choice. Very friendly staff with great service our room and food was excellent would highly recommend

Review collected in partnership with this restaurant
Date of visit: June 2022
Helpful?
Zach H, General Manager at Golden Pheasant, responded to this reviewResponded today

Thank you for taking the time to leave us a review. We are pleased to hear the staff were friendly and you enjoyed the food during your stay. We hope to see you back again soon. Kind Regards the team at the Golden Pheasant.

Reviewed 1 week ago

Amazing service. Very fast very helpful. Everyone was very polite and welcoming, the food was delicious. Emma the waitress who served us was so polite and lovely! Definitely recommend.More

Date of visit: June 2022
Helpful?
Zach H, General Manager at Golden Pheasant, responded to this reviewResponded today

Thank you Jeanne for taking the time to leave us a review. We are pleased to hear the staff were friendly and you enjoyed the food during your stay. We will be sure to pass on your comments to Emma. We hope to see you...More

Reviewed 1 week ago

Rooms need a real good refresh even if it’s painting it’s dated a damp smelling hallway & room. The pub was nice beautiful beer garden but again needed a bit of tlc. Otherwise though tea & coffee biscuits & water facilities was excellent and the...bed was very comfortableMore

Review collected in partnership with this restaurant
Date of visit: June 2022
Helpful?
Zach H, General Manager at Golden Pheasant, responded to this reviewResponded today

Thank you for taking the time to leave us a review. We are pleased to hear the liked the large beer garden and you enjoyed the facilities on offer during your stay. We hope to see you back again soon. Kind Regards the team at...More

Reviewed 1 week ago

Friendly staff, good location although hedges need cutting back for better visibility onto main road, nice room but could have been cleaned a little bit more, bar food average

Review collected in partnership with this restaurant
Date of visit: June 2022
Helpful?
Zach H, General Manager at Golden Pheasant, responded to this reviewResponded today

Thank you Janeen for taking the time to leave us a review. We are pleased to hear the staff were friendly and you enjoyed the location of the hotel. We hope to see you back again soon. Kind Regards the team at the Golden Pheasant.

Reviewed 2 weeks ago

Very warm welcome received and very good service, food was good and room was excellent. Slept very well in a large 4-poster bed, regency furniture finished the room off lovely. A nice friendly atmosphere was to be had with families in the garden and plenty...to keep the kids occupied. We didn't have any children with us on this visit but still got enjoyment out of watching the other families playing and having fun on the playground and in the football nets on the grassed area while we relaxed with food and drink, excellent atmosphere! Would stay again!More

Review collected in partnership with this restaurant
Date of visit: June 2022
Helpful?
Zach H, General Manager at Golden Pheasant, responded to this reviewResponded today

Thank you Peter for taking the time to leave us a lovely review. We are pleased to hear the staff were friendly and you enjoyed the facilities in the beer garden during your stay for you and for other groups. We hope to see you...More

Reviewed 2 weeks ago

Spacious rooms and good parking. Quality tea and coffee. Excellent breakfast. Appreciated having a wee fan in the room as weather was. Wry hot.

Review collected in partnership with this restaurant
Date of visit: June 2022
Helpful?
Zach H, General Manager at Golden Pheasant, responded to this reviewResponded today

Thank you David for taking the time to leave us a review. We are pleased to hear the rooms were spacious and you enjoyed the breakfast during your stay. We hope to see you back again soon. Kind Regards the team at the Golden Pheasant.

Reviewed 3 weeks ago

3 of our meals were inedible and finally deducted from the bill. Some meals that were ordered turned out to be unavailable, but only advised of this when the other mains were being served???? Starters were lacking in flavour. Breakfast the following morning however, was...excellent.....Later in the evening our small party was pestered by a drunk and the staff took no action about this.........More

Date of visit: June 2022
Helpful?
Zach H, General Manager at Golden Pheasant, responded to this reviewResponded today

Thank you Dave for taking the time to leave us a review. We have been experiencing some supply issues for certain products which have since been resolved but we apologise this impacted your experience. We are pleased to hear the breakfast was excellent and will...More

Reviewed 3 weeks ago

We unfortunately had to complain about two meals as the chips and peas were inedible the chips hard and the peas burnt! The staff were excellent and apologetic with the poor meals taken off the bill. The other two meals were fine so not sure...why this happened.More

Review collected in partnership with this restaurant
Date of visit: June 2022
Helpful?
Zach H, General Manager at Golden Pheasant, responded to this reviewResponded today

Thank you Keith for taking the time to leave us a review. We apologise that a couple of the meals you received were not up to standards and the impact this had on your experience. We will pass on your comments to the kitchen and...More

Reviewed 3 weeks ago

Picked this one out of the hat as being halfway to our ultimate destination and very glad we did. The manager Greg was very welcoming our room was large and comfortable and the bathroom perfectly adequate. Dinner was excellent. Parking was fine and all in...all very good value for money. Thoroughly recommended.More

Date of visit: June 2022
Helpful?
Zach H, General Manager at Golden Pheasant, responded to this reviewResponded today

Thank you Fred for taking the time to leave us a lovely review. We are pleased to hear you enjoyed you stay and Greg will be pleased to hear your comments. We hope to see you back again soon. Kind Regards the team at the...More

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Questions & Answers
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where_next_7
7 July 2021|
Answer
Response from Paul G |
Yes they are
0
Votes
746debbyc
12 October 2019|
Answer
Response from steddyeddyuk . | Reviewed this property |
Apologies for the delay in reply. Yes indeed, the restaurant and pub are all on one level with no steps in and plenty of width to get around, although bedrooms are not accessible by wheelchair as there is no lift.
0
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Frequently Asked Questions about Golden Pheasant

Golden Pheasant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4