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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
British, Scottish
Special Diets
Vegetarian Friendly
Meals
Dinner, Lunch
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meals, features
Reviews (296)
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286 results
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164
84
22
11
5
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Traveller rating
164
84
22
11
5
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Reviewed 1 November 2023

Have been visiting The Fort roe many years while in Shetland working and always order a “Steak pie, smoked sausage and chips” (sorry). Always “heated to order” as their menu states. Tonight for the first time it was stated from the staff “No we cook...3 pies at lunch time and once they are gone that’s it. They are frozen, no if anyone wants one at night then they have to be phoned in as an order at 12 so we can defrost them”. The older woman working was extremely rude (the younger lady looked embarrassed by her) And the cook /fryer gentleman couldn’t stop handling the food with his hands. Seriously sad to see a once amazing place go so far down hill so fast.More

Date of visit: November 2023
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Reviewed 6 September 2023

This place was amazing, but that was before Jim left. We have been long time fans of this place, but this takeaway has been slowly going downhill for a while, to the point where our most recent takeaway, was handed to us in <2 minutes...because it was old fish, that had been sitting in the heat cupboard for God knows how long. Certainly long enough for it to be dry and withered. Would not recommend unless its freshly cooked, as you pay quite the price for it.More

Date of visit: August 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 August 2023

This classic fish & chip takeaway serves very fine British fish & chips. The fish was good quality, the batter was crispy and the chips were cooked to perfection in the traditional style (they seemed cut from fresh potatoes). And it wasn't greasy at all....One small remark - it would have been nice to have had a choice for fish. We were given haddock, cod would have been nicer. It all took me back many, many years to my youth - yummy!More

Date of visit: August 2023
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Reviewed 1 July 2023

We were starved and waited outside this restaurant to open at noon on a Friday. Good news, they opened on time and we were thrilled to take our lunch at a nearby picnic bench. Hubby’s meat pie was good. Sadly my fish was more batter...than fish - and was way overcooked. Chips (French fries) were OK. Price for both was just less than 20 pounds, cash only Note - cafe attached to restaurant is closed. Picnic tables were public benches, 25 feet from restaurant.More

Date of visit: June 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 April 2023

Patronised this chippy for decades, best you could find anywhere, but recent years since Jim left its really hit and miss. Often found lately its hard thick batter, off colour fish, sometimes more batter than fish. Some days you get a glimpse of the golden...days with fantastic flaky white fish and melt in the mouth batter. Tended to be best when Norman wasn't at the coalface, though even that's now not to be taken for granted. Been 3 times in recent weeks and all have been absolutely dreadful that I threw it away, tastes like old oil, where is your quality control? you should be ashamed to dish that muck out. 3 strikes you're out, that's me finished.More

Date of visit: June 2022
Helpful?6  
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Reviewed 1 April 2023 via mobile

Food taste was amazing. I heard the portions were big but was a little disappointed with the quantity of chips. The QUALITY was great. It was a busy shop and I’m glad I went in. Just remember to have cash as they don’t take card...paymentsMore

Date of visit: March 2023
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Reviewed 20 February 2023

Always massive queues when I go here - so it must be doing something right. The fish is always very good when cooked fresh, but expect to wait a while. Worth going for sure though.

Date of visit: February 2023
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Reviewed 5 September 2022 via mobile

Soggy, undercooked, bland chip. Went here and got pretty flavourless chips, cook them in beef dripping or something, to make it tastier.

Date of visit: August 2022
Helpful?2  
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Reviewed 28 May 2022 via mobile

Very nice fish, crunchy batter and crisp chips. However the serving of chips was unexpectedly small and was left hungry. Expected a larger portion for nearly £10.

Date of visit: May 2022
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Reviewed 10 May 2022

Don't go anywhere else but here for the very best fish and chips! The wait (all the locals were there) was well worth it!

Date of visit: May 2022
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Reviewed 21 October 2021

When in Lerwick you have to have a fish and chip takeaway from here. It was very very nice indeed and you can tell just how fresh it is.

Date of visit: July 2021
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Reviewed 25 September 2021

Excellent delicious 🤤 very friendly take away always busy please visit it will be worth it I went twice over my week loads of choices and staff where friendly help you recommend

Date of visit: September 2021
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Reviewed 19 September 2021

I ordered a sampi and chips which were fairly tasty. £8, not the cheapest. I watched an earlier order being put together, and saw the lady picking the food out of the heated glass cabinet and putting it into the box with her bare fingers....Errr. And then she did the same with my scampi. What on earth? Do they not have any tongs or serving spoons?More

Date of visit: September 2021
Helpful?2  
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Reviewed 25 July 2021

Well. My husband and I are English and Fish and Chips is essentially our National dish so expectations were high. We were ready to complain and talk about how far superior we are at making this classic meal...but...we couldn't complain at all! The fish is...fresh and delicious and the batter not at all greasy. It is full of flavour, melt in the mouth perfection. The staff were really friendly and the service speed was excellent given how busy it was. This is our first night visiting Shetland and this was was great start. Thank you.More

Date of visit: July 2021
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Reviewed 29 June 2021

Ordered the large fish with chips to share with my husband. It was enough for us, but those with a bigger appetite could definitely eat it on their own. Chips couldn’t be called chips, more like the crunchy stuff that’s left at the bottom of...the fryer, were dry and had clearly been cooking awhile. Fish was ok, but too much batter and very greasy. Sorry to say, I can’t recommend. Also, didn’t help with the two girls serving, miserable was an understatement!More

Date of visit: June 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
Ask a question
exspal
15 July 2018|
AnswerShow all 3 answers
Response from Lenaj821 | Reviewed this property |
I doubt it it's gluten-free. Seemed like regular flour batter
0
Votes
GeorgeKendal
13 July 2017|
AnswerShow all 3 answers
Response from Rothmans27 | Reviewed this property |
As per previous replies, the café reflects a standard take away menu, and the seating area is not very large, so get there early especially if it's raining!
0
Votes
Mary Ann K
18 May 2017|
Answer
Response from SlettsR | Reviewed this property |
Haggis is available
0
Votes
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FORT CAFE & TAKE AWAY, Lerwick - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Fort Cafe & Take Away

Yes, Fort Cafe & Take Away offers takeaway services.

Fort Cafe & Take Away is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 3.5