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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Bar, Cafe, Contemporary, Mexican, American
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
View all details
meals, features
Reviews (42)
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42 results
Traveller rating
20
7
3
3
9
Traveller type
Time of year
LanguageEnglish
Traveller rating
20
7
3
3
9
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Reviewed 15 November 2021

Thank you so much for the Sunday morning brunch. We really loved your place and will look forward to coming again!

Date of visit: November 2021
Helpful?
Reviewed 8 October 2021

Bottomless brunch was fab - food was decent (had the cheeseburger) and they were generous with the drinks. Will be back once my liver recovers.

Date of visit: October 2021
Helpful?1  
Reviewed 16 September 2021 via mobile

I can’t fault the service, serving staff were really nice and helpful. The interior in the restaurant is a little… tacky. The problem is the food. The burgers were very bland, like the actual meat seems cheap, maybe frozen. The starters didn’t feel fresh. It...was edible but not very enjoyable. I wouldn’t recommend it for food, definitely not for a date as the atmosphere is quite cheap. But it seems like a decent place to grab drinks, plenty of cocktails on the menu.More

Date of visit: September 2021
Helpful?
Reviewed 12 September 2021

I rang Carter's on Friday to ask if they served a Sunday roast and had a conversation with a gentleman who did not have a very good telephone manner. This perhaps should have put me on high alert. I booked a table for two for...today and was looking forward to a good meal. The staff were not overly welcoming when we arrived. We choose to have one Beef and one Pork roast meal with cauliflower cheese as an extra. Heard a crash just before we were served our food and found out it was our dish of cauliflower that had hit the floor. Both of us found our meat very chewy and the roast potatoes inedible. Nobody came round during the meal to check if all was well. We will not be returning here in the future.More

Date of visit: September 2021
Helpful?
Reviewed 3 July 2021

Bottomless brunch was brilliant. The service was amazing and it was great value for money! Range of drinks and food - prosecco was lovely! The staff were so helpful! Will definitely be returning!

Date of visit: June 2021
Helpful?
Reviewed 6 June 2021

My boyfriend and I went for bottomless brunch at caters lounge, it was our first outing since everything re-opened inside. The welcome we got was amazing, and the staff (especially the woman who served us, we forgot to get her name) were determined to always...make sure your drink is full! It was our first time at Carter’s and we will definitely be going back! Amazing!More

Date of visit: June 2021
Helpful?1  
Reviewed 30 May 2021

After having to rearrange twice due to lockdown restrictions we finally made it to our eagerly awaited Bottomless brunch. Contact over the last 6 months had been swift & the brunch was definitely worth the wait. Drinks were flowing, without the slightest prompt from us,...& the food was really tasty. All of the staff were friendly & efficient, especially Sarah who went out of her way to make sure we were happy, while at the same time managing a very busy restaurant. We will definitely be back!More

Date of visit: May 2021
Helpful?
Reviewed 22 May 2021

I was really looking forward to our 1st "back out" experience and it was our anniversary. The food itself was lovely and we had plenty of drinks for "bottomless brunch" but we're charged extra and not informed when we ordered a drink that it wasn't...included as "house spirits". We still had 45 mins as part of our slot and the hostess asked us "how are we doing for time" so we felt like an inconvenience.. having asked to move to this table as we felt uncomfortable in the main walkway. We then moved onto our next slot of 2 hours in the Lounge. Again, seated in an uncomfortable spot so we moved a chair.. and again "told off" for doing this.. despite that area not used for the entire time we were there. We just felt like substandard customers and whoever had booked next was more their priority.More

Date of visit: May 2021
Helpful?
Reviewed 22 May 2021

Went for an afternoon, booked two slots 3 till 5 and then 5 till 7! Woman who served us was rude and arrogant. Didn’t wanna serve us and put us on the worst tables despite the whole lounge area being empty! Paid my bill won’t...be going back. Dire service and poor customer experience. Shame really as it was our first dining/drinking experience since the end of lockdown!More

Date of visit: May 2021
Helpful?1  
Reviewed 21 February 2021 via mobile

Ordered food in the morning so would expect on-time delivery ..... Delivery slot came and went and it finally turned up 1 hour late , the calamari was over done and shop bought to be honest the lack of communication to even apologize that it...was going to be late was poor , and the food was a lot to be desired . For a true reflection of the time keeping visit the just eat reviewsMore

Date of visit: February 2021
Helpful?
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Frequently Asked Questions about Carter’s Lounge

Carter’s Lounge is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5