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Centre Management Offices 1-123 Intu Metrocentre, Gateshead NE11 9YG, England
+44 191 461 0646
12:00 - 23:00
Closed now
See all hours
Sun 12:00 - 21:00
Mon - Sat 12:00 - 23:00
More Info
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361 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 360: English reviews
Newcastle upon Tyne, United Kingdom
1 review
Reviewed today NEW via mobile

Went here for lunch, big mistake! Food below average, greasy prawns with soggy bread, had a chicken dish with raw beans and black potatoes, managers standing around, no interaction with the customers, had worst service possible from a waiter called Valentino, very rude, practically ignored us the whole time, stared at us as we left aggressively, will never return.

Thank rex1121
Los Angeles, California
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

I visited Zizzi's restaurant at Gateshead Metrocentre and have to say the staff from the front of house to servers are great, they treat you very well and will virtually bend over backwards to resolve any issues a customer has. If you visit you will meet the crew from Julie, Nicola, Emma, Johnny, Dave and David, there are loads more... More 

Thank Kris N
A TripAdvisor Member
Reviewed 2 days ago NEW via mobile

Visited a couple of times now. Both times food superb and service was great, would recommend. Staff very friendly and great with the kids :-)

Thank A TripAdvisor Member
Newcastle upon Tyne, United Kingdom
Level Contributor
38 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 3 days ago NEW via mobile

Went here spur of the moment on a busy night during the week with a friend, we were seated immediately with no bother from the wonderful staff! We both love prawns so both ordered the king prawn linguini mine with extra chilli and extra garlic which was absolutely perfect! Thanks you again!

Thank Amy F
1 review
Reviewed 4 days ago NEW via mobile

Food was delicious and came very quickly which is an added bonus with two hungry children. Children had lots to chose from as did we. Staff were totally amazing with our children and gave them colouring in books to keep them busy and would chat to them when they walked past. Staff were so friendly and very helpful. We struggle... More 

Thank Amy M
Gateshead, United Kingdom
1 review
Reviewed 4 days ago NEW

We have been going to our Local Zizzi for more than a year and it is a great place to eat at any time of day. The staff are some of the friendliest we have had the pleasure to meet and always greet us like long lost friends. The food is great - tasty and well presented. We have been... More 

Thank JoeBloggs1966
Newcastle upon Tyne, United Kingdom
Level Contributor
113 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
Reviewed 1 week ago

If it hadn't been for such superb service I would be marking this review a '2'. You really can't fault the extremely polite staff, who are patient and give you time to settle down and peruse the menu. Excellent! The garlic bread starter was substantial in quantity and taste, garlic bread as it should be. My wife had penne Bolognese... More 

Thank thosthetourist
sunderland, England
Level Contributor
22 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 1 week ago via mobile

Visited today wth my husband. Our waiter was great and the restaurant was busy with a real buzz. The food was very good. My husband had the red pepper and mozzarella croquettes and I had soup for starters. Both lovely and the soup came with a mini garlic and mozzarella bread and was hot.....very important to me when I have... More 

Thank ClairandAl_8
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

Called in with my husband for a quick pizza before we had to collect our daughter. Lovely woman who I presumed to be the manager had us seated and informed the waiter we were a little rushed . Waiter Jonny had great customer service skills. Took our order immediately. Food on menu was broad range...veggie meaty gluten free. Delicious too... More 

Thank geordiegirl78
Level Contributor
39 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

I been this restaurant Tuesday , the waiter (Valentino) very gentil and proffe sional raccomanded me pizza rustica! So nice choose thank you good ambience and atmosphere, next time if I come back i want to be served to the seams waiter please!

Thank Pocky P

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Average prices
US$13 - US$32
Italian, Pizza, Vegetarian Friendly, Vegan Options, Gluten Free Options
Brunch, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Groups, Kids, Child-friendly
Open Hours
12:00 - 21:00
12:00 - 23:00
12:00 - 23:00
12:00 - 23:00
12:00 - 23:00
12:00 - 23:00
12:00 - 23:00
Location and Contact Information
  • Address: Centre Management Offices 1-123 Intu Metrocentre, Gateshead NE11 9YG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Tyne and Wear  >  Gateshead
  • Phone Number: +44 191 461 0646
At Zizzi we like to do things a little differently. We don’t do over-complicated recipes or scrimpy portion sizes. We’re all about the well-chosen ingredients, simply put together to make exceptional Italian food.Besides our fantastic team, we think there is another very big reason to visit Zizzi Metro Centre. There is a real, living garden on the double height staircase wall which brings an unexpected and delightful piece of nature into this shopping centre environment. The lush greenery and colourful plants in this feature wall are something that need to be seen to be believed. If you’re celebrating something special, see if our private dining area is right for you.

Questions & Answers

Questions? Get answers from Zizzi - Metro Centre staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?