The Bank Restaurant & Bar
+44 191 487 9038+ Add websiteImprove this listing
Hours
Sun
12:00 - 21:00
Mon
12:00 - 21:00
Tue
11:00 - 22:00
Wed
11:00 - 22:00
Thu
11:00 - 22:00
Fri
11:00 - 23:00
Sat
11:00 - 23:00
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.0
RATINGS
Food
Service
Value
Atmosphere
Food and ambience
Bar, European, British, Contemporary, Vegetarian friendly, Vegan options
Special Occasion Dining, Romantic, Groups, Bar Scene, Business meetings
Is this restaurant good for breakfast?
Details
About
Situated in one of the finest Grade II listed buildings in the old city, The Bank is the flirty younger sister of Gateshead’s hippest mediterranean restaurant, Rosa Twelve. With a reputation as one of Gateshead’s best kept secrets we promise to provide a decadent escape for those in the know who are looking for good food, good drinks, good company, and most of all, a good time!
PRICE RANGE
£4.00 – £49.00
CUISINES
Bar, European, British, Contemporary
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
FEATURES
Reservations, Outdoor Seating, Seating, Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Mastercard, Visa, Free Wifi, Accepts Credit Cards, Table Service
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4.0
471 reviews
Excellent
252
Very good
100
Average
47
Poor
41
Terrible
31
Carole and paul
14 contributions
Mar 2020 • family
Visited here 4th March with family we had the 5 tapas dishes for £20 and they were really delicious and very filling. Staff are so lovely and friendly and asked if we enjoyed our meals. Drinks are reasonable too.love here in the summer too in the lovely beer garden x
Written 5 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheBankRestaurantBar
Carole & Paul, we are immensely glad that you enjoyed your time here at The Bank with us recently. With summer on the way, we're very excited to be re-opening our beer garden soon! We hope to see you then.
Written 6 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter
2 contributions
Oct 2020 • none
Eat your heart out Heston Blumenthal, you may have a 'fat duck' but I have never eaten better duck than that on the new menu at the Bank, and I have eaten in many michelin starred establishments. My wife had an equally good Thai Green Curry, especially made to her personal taste. Additionally the service matched the quality of the food.
Peter
Written 15 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheBankRestaurantBar
Thank you for your extremely kind words Peter! We're glad yourself and your wife enjoyed a taste of our new menu, we hope to see you back again soon.
Written 18 October 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ken D
South Shields32 contributions
Feb 2022 • none
Just been for Tapas 5 for £22 sounds a good deal but
Meat balls made with kebab meat nothing like original.
Fish goujons made with Posh fish fingers.
Patatas bravas boiled potatoes in there skins with a sauce, same sauce as the meat balls.
Clamares not in a light batter but in a what looked like breadcrumbs.
Chorizo mm well ok.
Servers where very efficient every time a table was vacated they cleaned it before letting others sit down, no problems at all with the staff.
Its been 2 1/2 years since i was in and it will be the same again
Written 4 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heed
Newcastle upon Tyne19 contributions
Jan 2020 • family
Tried for the 1 at time on Christmas Day.
Price of lunch was £65 each which we knew well in advance and had paid a substantial deposit.
The place itself was really nice and had a drink downstairs with no issues.
Went upstairs for the lunch which was average at best . To be honest I’ve had better At Toby Carvery .
The waiting staff were great and that’s where it ended .
The upstairs manageress put a £31 service charge on the bill at the end . She also tried to charge the pre paid £100 deposit . When challenged she became really snotty and was downright rude . Can I just say she doesn’t represent the other staff . She stated we should be grateful staff had gave their day up . Here’s me thinking it was a restaurant/ bar like every other one in the country 🤔 As stated we’d paid £65 each for lunch .
Would I go back - No ! To be spoken to like that .
Written 10 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheBankRestaurantBar
Hello Darren,
Apologies for the delay in responding to your review. We are very sorry that your Christmas day experience was not the best it could have been. We do also understand that you may not wish to visit us again, but if we can rectify this situation, we would try our utmost to do so. If you email could email us at info@thebanklowfell.co.uk we can discuss this further. Thank you.
Written 24 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SunnyJim_9
Northumberland353 contributions
Mar 2023 • friends
I know now that I should have complained when I was there but I didn’t want to spoil the meal for other friends.
Loving fish I ordered sea bass served with Pak Choi sprinkled with sesame seeds. A light fresh meal just what I fancied.
What arrived was three small completely overcooked pieces of fish fried so crisp you could snap them served on a bed of brown mush that contained a variety of overcooked veg with an Asian flavour and a few bean sprouts.
It was disgusting and I should have sent it back but we had all waited nearly an hour for our food and other people were all reasonably happy with what they had chosen. It cost me £16 !
I will not be rushing back.
Written 18 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bank Manager
Hi SunnyJim_9, we are saddened to hear that you were disappointed to hear that you did not enjoy our Thai style seabass dish. If you had raised the issue at the time of course we would have loved the rectify the problem on the day. If you would like to discuss this further please give us an email on info@thebanklowfell.co.uk
Written 22 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Margaret L
1 contribution
Jul 2021 • couples
Came to The Bank at 3pm for tapas. Food was delicious service brilliant especially the young man who advised us how to make Porn Star Martinis . What more could you want, going again next Saturday with friends 😊
Written 3 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tori_toots
Newcastle upon Tyne23 contributions
Feb 2023 • family
As it was a special occasion we Asked for a table upstairs only to be given it in the bar. When questioned about it the attitude was shocking, where is the customer service?!
No starters were ordered. Main meals came after waiting a very long time. Once the meals arrived not one person asked if we wanted sauce or salt and pepper ( we had to get up and ask ourselves) infact it took that long for a pot of tomato sauce to come I could of nipped across the road myself and bought some quicker from the shop! In my beef dinner I pulled a long blonde hair out of my Yorkshire pudding, disgusting! Because no one came over to see if everything was ok with the meals I had to personally hand it over at the bar. Just awful! We had ordered puddings too but that also took so long my husband decided he didn’t want his. 2.5 hours in total which is ridiculous! I never will go back for food or drink the attitude and service is terrible.
Written 5 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Big_RedD23
Newcastle upon Tyne1 contribution
Dec 2023 • friends
Staff were pleasant and the place looks nice but that was as good as it got. Had to wait ages for food and when it arrived you could barely call it food. I’d ordered the tapas option but it was all tasteless, bland and over cooked. Most of the things being served had been deep fried and were covered in grease. I’d go as far to say it’s the worst food I’ve been served in a restaurant. We were there for 2 hours, over lunch time, we were the only customers there and not another person came in the whole time we were there which obviously shows what the local people think of the place. Would never go back.
Written 7 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rob
Newcastle upon Tyne9 contributions
Jul 2023 • couples
Very slow service, no bread as described with the soup, there was spillages and food on the floor from previous night, staff seemed to be inexperienced. When we went in at 12.20 we were told they needed the table back at 14.00!! Our main didn't arrive till 1325 so we felt rushed to leave at 1400 or just before. This is our 2nd and last visit to the Bank restaurant.
Written 23 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Denise R
1 contribution
Feb 2024 • family
We have visited the Bank for many years and have not had one bad meal but today was very poor. I’m sad to be reviewing this but would not go back for food!’ The meal was not what we had ordered off the menu, and when we queried it they would not accept it was wrong. So many other venues on Low Fell so you need to look at your menu, we were the only ones ordering food it was so quiet you need to ask yourself why!!
Written 15 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul S
8 contributions
May 2022 • family
We booked into the Bank on Sunday 1st May for Sunday Lunch my wife daughter and myself
Our Sunday Lunch was exceptional.
I had Belly pork with all the Trimmings
My Wife had a Tapas meal
My daughter had a vegetarian nut roast meal which she really enjoyed.
All the food was beautifully cooked to a high standard.
We had drinks afterwards which was ably delivered by the wonderful friendly bar staff
Thank You for a wonderful afternoon
We will certainly be calling back again
10/10 and a Gold Star 👏
Written 2 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emily K
Gateshead16 contributions
Jan 2024 • couples
Normally have a good experience at this bar. However, booked a table over the phone with a dietary requirement. When we got there, the venue had run out of the only thing on the menu I could eat. Fair enough- it happens. However the waiting staff incredibly unhelpful, offered me half a meal for the same price, no initiative to think about what else they could offer, no offer to comp drinks. Gormless teenage waitress just shrugged when I pointed out that the weekday menu had a number of alternatives surely they could pull something out of the freezer. Had the temerity to say I should have mentioned it….. errr, that’s why I phoned! Disappointing and not up to usual standard. Probably related to difficulty venues have in securing experienced staff. Went to the Bonny Comet instead which was excellent and kindly fitted us in without a booking despite being jam packed
Written 4 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sleep007
Lancashire3212 contributions
Dec 2023 • family
Another Sunday lunch visit and again quiet when we arrived but filled up a bit.
The garlic peppery mushrooms were fantastic and the main roasts were plentiful with a huge Yorkshire. The only bit that let it down were the roast potatoes which were undercooked.
The ladies enjoyed sharing a lovely sticky toffee pudding and my Mum had her own cocktail (not on the menu) made for her which got her thumbs up and no doubt helped her sleep that afternoon!!
Bit of confusion on the bill and a small overcharge which just seemed to be accepted.
Written 9 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joanne G
15 contributions
Sept 2024 • friends
Staff are great, pub is lovely. Food terrible, Tempura prawns were as expected, heated from frozen! nachos were burnt pieces of pasta! dry pieces of bite size bread! No garnish or dips to go with the food!
If your doing a bottomless brunch pay the extra £5 for a taxi and go it Newcastle
Written 14 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
keira
Newcastle upon Tyne5 contributions
Sept 2020 • family
Me and my mum have been here today and sat in the beer garden with our dogs, we had eggs benedict and the traditional breakfast. Both were beautiful, best breakfast we've had. Staff are very friendly and constantly keeping tables clean. Outside area is kept beautiful, lovely lights and trees, lovely place to sit. We will definitely be back
Written 14 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheBankRestaurantBar
We're so glad to hear you enjoyed your recent visit with your mum. We've been refurbishing our beer garden with new furniture and decorations this week and would love to hear your thoughts on our changes! Take care.
Written 19 September 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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