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Captain's Club Hotel & Spa

Certificate of Excellence
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Wick Lane, Christchurch BH231NX, England
+44 1202 475111
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589 Reviews from our TripAdvisor Community

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Showing 587: English reviews
Ringwood, United Kingdom
Level Contributor
47 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
1 of 5 bubbles Reviewed 5 days ago NEW via mobile

I have visited for lunch several times as a member of a club. On each occasion the staff have been good, the room has been clean and well equipped..... but.... the food has been awful. The only way I can describe it is to take readers back to school dinners in the 1950s. Next time I attend I will pay... More 

Helpful?
Thank David P
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this review

Dear Mr Powell. Thank you very much for taking the time to review your visits to the hotel on both this site and our own facebook site. I am sorry you feel the way you do about the food as we are well known in the area for the high quality of food served in our function suites. You must... More 

bournemouth
Level Contributor
151 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW

We stayed a lovely night at this Riverside Hotel. The position couldnt have been better right in Christchurch Quay, and our room overlooking the River. The room was large, and very well furnished. The bathroom was excellent, especially the complimentary toilettries. There were more than enough pillows and towels, and a good size wardobe. There was an ironing board, iron,... More 

Helpful?
Thank BournemouthChris
Lyon, France
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

The rooms are huge. The bathroom is very modern and practical. The shower head would need to be changed though. The restaurant and bar are also very modern and with a gorgeous view over the river. The breakfast was very good. The staff was very nice and helpful.

Helpful?
Thank carolel459
TimothyLloyd, Director at Captain's Club Hotel & Spa, responded to this review

Many thanks Carole for taking the time to review the Captains Club Hotel and we are delighted you had a great time and enjoyed the gorgeous surroundings of our beautiful River Stour location. We hope to see you again very soon. More 

Northamptonshire
Level Contributor
358 reviews
161 restaurant reviews
common_n_restaurant_reviews_1bd8 123 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

It is a few years since I last visited the Captains Club and it was great to see that standards remain as high as ever. The menu is interesting and the food quality, portion size and presentation is excellent and the service smooth and friendly. The only negative was the level of noise in the restaurant when it was reasonably... More 

Helpful?
Thank Stevew07
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this review

Thank you for taking the time to write your review of your visit to the hotel for lunch. I am pleased all is still well, in fact we celebrate 10 years since we opened the doors to the hotel tomorrow! I am sorry you found the level of noise too much but hope this didn't distract you too much. We... More 

Poole, United Kingdom
Level Contributor
67 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

The best from start to finish. I had Scollops , lamb and chocolate fondant. All cooked really well, the service is probably the best I've ever experienced. Five star plus if I could. Any niggles? my lamb could do with resting more ( bit of blood on plate) but that would be highly critical.

Helpful?
Thank Dee L
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this review

What a lovely review! All the crew will be thrilled to receive your feedback about the service. Chef is so pleased that you enjoyed such a great meal and we have made a note to rest the lamb a little longer! We look forward to welcoming you back very soon. More 

Level Contributor
5 reviews
4 restaurant reviews
4 of 5 bubbles Reviewed 2 November 2016

I normally visit the captains club for a drink, coffee or cream tea. I last visited on Monday with 2 friends for a cream tea. The weather was glorious despite it being November. The scones were freshly baked and delicious , a good choice of tea. Good service too. Coffee is normally good I pop in with my dog after... More 

Helpful?
Thank Dianah H
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this review

Many thanks for your kind words surrounding your visit for cream tea. We were very lucky with the weather earlier this week which means we have been able to extend the season for terrace dining too. Long may this continue! Thank you for being such a loyal friend to the Captain's Club and we look forward to welcoming you and... More 

YORKSHIRE
Level Contributor
26 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 25 October 2016

Visited with friends for lunch. The food, service and location was fabulous! We will be back in future!

Helpful?
Thank jodieshiel19
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this review

We are so pleased that you enjoyed your visit to the hotel with friends for lunch and that you all had such a good time. Thank you for being kind about the food, service and our wonderful location on the banks of the river Stour. We will hopefully see you again very soon. More 

portland uk
Level Contributor
158 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed 24 October 2016

We have used the Captains Club regularly over the past years mainly for lunch or a drink on a sunny afternoon. The ambiance and location is superb with views over the river, watching various water craft's travelling up and down. The lunch menu is more than adequate for all but the most fussy diners with prices being on par with... More 

Helpful?
Thank david p
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this review

Thank you for taking the time to review the Captain's Club Hotel as a local and regular user. We very much appreciate that you enjoy having the option to enjoy special wines as this was something we always set out to do. Thank you for being so kind about the crew, especially Abi and I will pass this onto her... More 

Level Contributor
33 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 22 October 2016 via mobile

Have always found the bar and restaurant food to be good but was disappointed with the lunch on my last visit. The club sandwich came with a packet of crisps and no garnish and the filling was very average. The rest of the party enjoyed their food however so hopefully this was a " one off"

Helpful?
Thank SJH1958
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this review

Thank you for your review and I am sorry you found the club sandwich to be disappointing. I will claim that this was a one off as we always receive very positive feedback about this dish. The crisps "Ten Acre" have been chosen for being hand cooked with love and are also gluten free, dairy free and MSG free. I... More 

Southampton, United Kingdom
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 19 October 2016

We have been several times for both lunch and dinner and a wedding (2014). On all occasions the service, food and ambience have been outstanding. Lovely setting on the river in Christchurch - superb on sunny days just to sit outside. Modern comfortable surroundings.

Helpful?
Thank Jacqui A
TimothyLloyd, Hotel Director at Captain's Club Hotel & Spa, responded to this review

Thank you so much for your lovely review and so pleased that you have enjoyed lots of special times with us here at the Captain's Club Hotel. We look forward to sharing many more. More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$13 - US$44
Cuisine
European, British, Gluten Free Options
Meals
Breakfast, Dinner, Brunch, Lunch, After-hours, Drinks
Restaurant features
Parking Available, Highchairs Available, Wheelchair Accessible, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Validated Parking, Free Off-Street Parking, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Local cuisine, Groups, Special Occasion Dining, Romantic, Bar Scene, Business meetings, View, Child-friendly
Location and Contact Information
  • Address: Wick Lane, Christchurch BH231NX, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Dorset  >  Christchurch
  • Phone Number: +44 1202 475111
  • This restaurant is at Captain's Club Hotel
Description
The Club restaurant is open for all day dining and offers a single menu encompassing a range of exciting dishes all to two AA rosette standard. A team of twelve chefs look after your every need and we cater for vegetarians and vegans too. We offer a shipmates junior menu for our younger guests. Beautiful views of the river and alfresco dining on the terrace during the summer months. Breakfast served from 7.30am, last orders for dinner are taken at 9.30pm.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Captain's Club Hotel & Spa and other visitors
2 questions
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norwich
2 months ago

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Questions? Get answers from Captain's Club Hotel & Spa staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?