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The Bridge House

Borough Parade, Chippenham SN15 3WL, England
+44 1249 450980
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Overview
  • Excellent18%
  • Very good32%
  • Average15%
  • Poor12%
  • Terrible23%
Travellers talk about
“coleslaw” (2 reviews)
“cheap pint” (2 reviews)
Open Now
08:00 - 23:00All hours
CUISINES
Bar, British, Pub, Vegetarian Friendly
PRICE
£
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Borough Parade, Chippenham SN15 3WL, England
All Details
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Reviews (133)
Traveller rating
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21 - 30 of 131 reviews

Reviewed 20 February 2017 via mobile

Oh dear, this place really has seen better days. I with three others went on the 10th Feb, a Fri for breakfast. We ordered and sat at our table, it was sticky, wobbly and worn like the many other tables with chairs that have several...More

Thank Martinalvis
DM5955, Manager at The Bridge House, responded to this reviewResponded 23 February 2017

Hi Martinalvis Thank you very much for taking the time to give us your feedback, we value all of our customers thoughts as it's the only way we can improve! I am very disappointed to hear that your visit was less than satisfactory and I...More

Reviewed 19 February 2017

Staff and food were both fine, two of us had a good breakfast in there earlier before we met in there for lunch as well. It serves exactly what all the Wetherspoon's pubs do, rating is primarily comparing it with other chain pubs rather than...More

1  Thank Granny_Gertrude
DM5955, Manager at The Bridge House, responded to this reviewResponded 26 February 2017

We appreciate your honesty within your response and do look forward to a return visit in order to exceed those expectations and deliver the point of customer service, quality and value for money that we are always striving to achieve. Thank You Chrissie

Reviewed 22 January 2017 via mobile

This is my favourite Wetherspoons for Angus Steak. There always tender and Delicious. Chrissy served me and was very helpful.

Thank Victor T
DM5955, Manager at The Bridge House, responded to this reviewResponded 26 January 2017

Thanks for you review. I agree our steaks are freshly seasoned and what amazing value for the quality hope to see you again soon Clarey

Reviewed 19 January 2017 via mobile

The food was really nice when it was brought out. There was a mishap in terms of timing with the meals but it was quickly solved by the manger by the name of Kirsty. Who sorted out the situation with no stress what so over....More

Thank Jack P
Clarey17, Manager at The Bridge House, responded to this reviewResponded 20 January 2017

Hi thank you for your review, you made one manager very happy! I'm guessing you mean Chrissie. I will make sure she and the team get the praise they deserve and we look forward to seeing you on your next visit.

Reviewed 15 January 2017 via mobile

Went to the Weatherspoons in Chippenham on Friday and was pleasantly surprised at the setting and service I received. I'm not a big fan of weatherspoons to be honest, but my friend insisted and I was pleasantly surprised! It was a lovely setting overlooking the...More

Thank WAW123
Clarey17, Manager at The Bridge House, responded to this reviewResponded 17 January 2017

Thank you for your review, we take all feedback on to help us focus and improve. Wetherspoon is as much for family's , couples, the regulars and the young generation, we welcome everyone! Fish Fridays is an amazing offer just one of our club deals....More

Reviewed 11 January 2017

I visited this pub 8 months ago and it was a joke! The food was cold, it was untidy and it looked like no one gave a damn. On hearing there had been a change in management we decided to try again and what a...More

Thank hopejack1979
Clarey17, Manager at The Bridge House, responded to this reviewResponded 12 January 2017

Thank you for an amazing review, but it's definitely a team effort , it just needed that spice, happiness and a bit of TLC , glad we are starting to have you guy's as our customers noticing! Hope to see you again soon

Reviewed 10 January 2017 via mobile

I had heard that this pub had been taken over by a new manager. As the location is so good me and my husband thought we'd give it a go. What a difference, the staff were friendly and helpful. Lovely warm atmosphere. The food came...More

Thank MrsRum
Clarey17, Manager at The Bridge House, responded to this reviewResponded 12 January 2017

Thank you for such a positive review, we hope to see you again soon!

Reviewed 10 January 2017 via mobile

I have visited this pub before and said I would never return, but after a lot of people telling me some amazing things and it being under new management I thought I would give it a go, plus for the price of a cheap pint...More

Thank Nigel B
Clarey17, Manager at The Bridge House, responded to this reviewResponded 12 January 2017

Thanks for having faith and trying us again, glad our hard work has been noticed! Team Bridge House

Reviewed 9 January 2017 via mobile

New management has turned this place around and it is now definitely a place to visit. The pub manager is friendly and willing to help out at all times.

Thank Keely1974
Clarey17, Manager at The Bridge House, responded to this reviewResponded 12 January 2017

Thank you for your review, hope to see you again soon!

Reviewed 4 January 2017

Had breakfast here today and all is so much better. We have noticed that the tables now are cleaner and serviced more often on previous visits since last review, staff still struggle from time to time, usually because they haven't many boots on the sharp...More

Thank severn8
Clarey17, Manager at The Bridge House, responded to this reviewResponded 5 January 2017

Hi Thank you so much for your review, it's made me happy that you as my customers are finally starting to notice the hard work we are doing. It's a hard job to lift the reputation and standards that this pub deserves and having a...More

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Nearby Attractions
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.53 miles away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$4 - US$16
Cuisine
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Bar Scene, Child-friendly, Groups
Open Hours
Sunday
08:00 - 23:00
Monday
08:00 - 23:00
Tuesday
08:00 - 23:00
Wednesday
08:00 - 23:00
Thursday
08:00 - 23:00
Friday
08:00 - 23:00
Saturday
08:00 - 23:00
Location and Contact Information
  • Address: Borough Parade, Chippenham SN15 3WL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Wiltshire  >  Chippenham
  • Phone Number: +44 1249 450980
  • E-mail
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