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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$3 - US$19
CUISINES
Cafe, British, Contemporary
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about
Reviews (306)
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303 results
Traveller rating
149
79
26
13
36
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LanguageEnglish
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Traveller rating
149
79
26
13
36
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All reviews cakes lovely little cafe full english both occasions lovely lunch quick service cyclists sunshine bistro
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Reviewed 4 weeks ago

Absolutely amazing food and great service, we all loved it, all for a good price too. We had English breakfasts it was amazing

Date of visit: November 2023
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Reviewed 27 August 2023 via mobile

Nice cafe with a drinks licence. Some tables outside. Staff were polite but rather laid back and service was a little slow Food was very nice when it came excepting the omelette which was overcooked Panini delicious as was the chicken burger.More

Date of visit: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
G Bell, Owner at The Terrace, responded to this reviewResponded 30 August 2023

I take your comments on board and will speak to the kitchen about your food, we have new staff in the kitchen this month. Apologies for the slow service, we are exceptionally busy in school holidays and as with most other establishments short of staff....More

Reviewed 27 August 2023

I made the mistake of stopping here for coffee with a friend this morning. We ordered a flat white and a cappuccino. When Mrs Proprietress read the order back, she said ‘white coffee and a cappuccino’. I explained I’d ordered a flat white, only to...be informed in a splendidly smug manner “there’s actually no such thing as a flat white”. I explained there was, and I believed they originated in Australia, to be told by Mr Proprietor that we’re not in Australia. I went outside to avoid losing my temper, went back in less than a minute later to hear the owners cancelling our order and telling my friend (who’d barely said a word) to leave. I’ve only ever seen a display like this on tv comedy shows ( (think Fawlty Towers meets League of Gentleman). Just to clarify, “sorry we don’t do flat whites” would have been fine.More

Date of visit: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
G Bell, Owner at The Terrace, responded to this reviewResponded 30 August 2023

This so called review represents all that is wrong about this site. This "customer" was, in effect by his own admission, ARGUMENTATIVE, RUDE, AGGRESSIVE, LOUD and MISOGYNYISTIC (ref above, Mrs Proprietress!), SPENT LESS THAN TWO MINUTES IN OUR PREMISES and was asked to leave entirely...More

Reviewed 22 June 2023 via mobile

This was our third visit here. Once again, superb breakfast, friendly and welcoming staff. Couldn't do enough for us. Also, very reasonably priced. Would recommend and will always come back when in the area. Keep up the good work.

Date of visit: June 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 June 2023

Extremely rude and very grumpy staff… I’ve been twice and been disappointed on both occasions by how rude they are and the chef clearly has anger issues!! It’s such a shame as brockenhurst is so lovely… they should sell up and get a restaurant/cafe owner...to take over. Customer service is everything. I’ll never go back there. The food was mediocre at best. Would not recommend!!More

Date of visit: June 2023
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
G Bell, Owner at The Terrace, responded to this reviewResponded 30 August 2023

I believe this review is untrue and fabricated. In fact I believe this reviewer was actually told they could not order a take away drink because we had a long waiting time due to the need to fill other previously placed orders for inhouse customers,...More

Reviewed 13 May 2023 via mobile

Really friendly and caring. They stayed open specially for me despite me being the only customer at the end of their normal working day. Very kind service

Date of visit: May 2023
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Reviewed 2 May 2023

We always stop at this cafe for lunch, and it is always a good experience. The staff are efficient and friendly, the place is clean, but most importantly the food is delicious and reasonably priced. We had English breakfasts and they were very tasty indeed....The coffees were good too.More

Date of visit: May 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 April 2023

A lovely cafe/bistro, and always good food! My go to for good coffee in Brockenhurst, ever friendly staff. Highly recommend.

Date of visit: April 2023
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Reviewed 15 April 2023

Rude staff, expensive, served raw chicken, and put ice in drinks when we said not to. Don’t go. Save yourselvesMore

Date of visit: April 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
G Bell, Owner at The Terrace, responded to this reviewResponded 21 April 2023

Dear M6302Elydiam First of all, I would very humbly apologise and of course be very seriously concerned if we were to feed anyone raw chicken, or indeed any other poorly prepared dish, particularly for the following reasons. 1. We have had the same very experienced...More

Reviewed 4 April 2023 via mobile

Very little to say other than to have a laugh at the jaw dropping pomposity of charging £3.50 for a takeaway coffee. It’s a sliver above instant and it’s service through dentures. Very much the Del Boy outfit of Brockenhurst - get a grip!More

Date of visit: April 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
G B, Owner at The Terrace, responded to this reviewResponded 12 April 2023

Being compared to one of the best loved and most iconic TV programmes of all time and best loved and most accomplished actors is quite an acccolade, although your review is obviously not meant to flatter! So what would Del Boy say, I guess the...More

Reviewed 21 March 2023

The coffee is weak make sure you ask for a double shot. My Latte I asked for a large they call a small a large. They are not very flexible with breakfast I wanted the smaller breakfast with two sausage and one bacon the menu...is two rashers of bacon and one sausage my request was two sausage and o e bacon they could not do that. The bacon and sausage is excellent the fried eggs perfect.the tomatoes not ripe field mushrooms I would change to chestnut mushrooms. It would not take a lot to get five star just a little tweak such as improving coffee.More

Date of visit: March 2023
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Reviewed 11 February 2023 via mobile

Went in mid morning for coffee and snack. They do breakfasts. I asked for coffee and toast...but, they wouldn't do just toast. Never been to a place that serves breakfast but won't give me toast

Date of visit: January 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 January 2023 via mobile

Popped in for breakfast. Very friendly staff. They made us very welcome. The breakfast was cooked to perfection. All very tasty. The terrace is a must if you're in Brockenhurst.

Date of visit: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 October 2022

Came here for breakfast yesterday - sat in the sunshine on the lovely terrace and had 2 full english. Took a little while but when it arrived, the food was lovely. No grease at all! Very good value, and run by a lovely older couple!...Would highly recommend!More

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 September 2022 via mobile

Went in to buy 3 takeaway coffees and cakes. Was met rudely by an older man who didn’t even look at us, he just spat “We’re too short staffed for coffee!” This was odd as we just watched people walk out with takeaway cups. Had...a much, much nicer experience at Rosie Lea Bakery down the road.More

Date of visit: September 2022
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
G B, Owner at The Terrace, responded to this reviewResponded 19 September 2022

The first thing to say is that you obviously have a very fulfilled and contented life if you can find the time and motivation to complain about being refused a takeaway drink, dear, oh dear, oh dear! Secondly, we are very happy to serve takeaway...More

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THE TERRACE, Brockenhurst - Updated 2023 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about The Terrace

The Terrace is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4