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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value

Details

PRICE RANGE
£4 - £32
CUISINES
French, Seafood, Mediterranean, European, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (1,337)
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1,326 results
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1,014
191
64
35
22
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Traveller rating
1,014
191
64
35
22
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All reviews crustaceans lobster surf and turf sea bass creme brulee plaice fresh seafood prawns potatoes bread seafood restaurant cooked to perfection recommend this restaurant a great evening excellent food and service booked a table visit weymouth
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Reviewed 23 December 2023

Well we were booked for a surprise 60th Birthday meal on 22nd December 2023. Spoke directly with the restaurant to book & he phoned back to clarify . Just under before someone said they were shutting for Christmas & New Year - their last night...was Monday 18th. I rang them constantly that evening with no answer, & I’ve rang them since. I have emailed them with out reply. I have never in my life had such poor customer serviceMore

Date of visit: December 2023
Helpful?1  
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Reviewed 2 December 2023

Outstanding food, good amount of fish in every dish we had and good service well worth another visit.

Date of visit: December 2023
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Reviewed 20 November 2023 via mobile

Five stars for excellent food, superb welcome and the delightful Chloe who made our birthday celebration very special. Note especially that it is one of the few places open on a Monday night.

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 September 2023 via mobile

Visited here on a Monday evening for dinner, the restaurant was half full which I thought was good for a Monday evening The service was very good, there was only 1 waitress serving called Chloe and she did a tremendous job, she was very friendly,...attentive to all tables and able to answer any questions. The food was delivered in good time with enough time between courses for an acceptable gap, the food was delicious, especially whitebait and mussels.we will definitely visit again and hats of to Chloe a superstar which I hope her boss recognises. ( And of course behind the scenes in the kitchen) They also have some lovely local artwork which you can buy if desire. .More

Date of visit: September 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 September 2023

It's OK but the food is not as flavourful as it should be, and for the price, it should be really good. The food is fresh, the service is good.

Date of visit: May 2023
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Reviewed 5 September 2023

This restaurant is a welcome change to the other restaurants in Weymouth. Extremely good service coupled with excellent food, very large portions as well!

Date of visit: September 2023
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Reviewed 5 September 2023

It was obvious from the moment we sat down that the restaurant was understaffed, the waitresses were doing their best but were not getting the support. Arrived at 8pm, ordered only mains, and they arrived 1 hour and 45 minutes later, the food was unnaturally...hot and a few mouths were burnt, and also did not have much flavor. Other tables were waiting longer. We did highlight the issues with the food and the staff did provide a solution, however until the management resolve issues with the staff shortages we would not be returning. Again well done to the waitresses who were professional and polite and were doing their best.More

Date of visit: September 2023
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Reviewed 3 September 2023

Very average sadly. We had hoped for better but it lacks atmosphere, the food is nice but nothing special and I suspect it is understaffed.

Date of visit: September 2023
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Reviewed 29 August 2023 via mobile

Nice restaurant with good fresh cooked food. Staff helpful and efficient. Nice pasta, well cooked steak, excellent chips!

Date of visit: August 2023
Helpful?4  
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Reviewed 29 August 2023 via mobile

Delicious seafood, thoroughly enjoyed the creative menu, the seafood platter and sauces were really great and my friend enjoyed the cod. The staff were friendly and helpful, restaurant was clean and comfortable, I would definitely go again if revisiting Weymouth, thanks to all who served...us, great job 👏More

Date of visit: August 2023
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Reviewed 20 August 2023 via mobile

We were excited to visit Crustaceans after a tip that it was excellent. Unfortunately our experience was anything but. Seafood tagliatelle that was just bland with obvious frozen squid rings. Lobster thermidor on the tiniest lobster for £45 was so over seasoned it was inedible...( ironically we saw a couple stand up and leave when they found out this fish restaurant was out of lobster at 8pm on a Friday night). We ended up sending both meals back and got out of there. The waiting staff were nice and clearly embarrassed as to what was going on in the kitchen that night. Very disappointing and expensive.More

Date of visit: August 2023
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Reviewed 12 August 2023 via mobile

Having checked the menu before we went I was sceptical about the cost of the food. Yes, it was a bit pricey but the quality was second to none and we really enjoyed it. I would say that the price reflects how quality of the...food . The service from our waitresses Chole was fantastic, she was engaging and keen to please and gave advice about the menu choice when asked. The only thing I wasn't happy with was the 10%" mandatory "service charge. We are aware we could have refused to accept this charge but as we were pleased with the quality of the food and great service we paid it. We would have tipped anyway but to attempt to "force "it on customers is likely to have a contra-effect and turn people away especially in this current economic environmentMore

Date of visit: August 2023
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Reviewed 9 August 2023

Wow what a fantastic restaurant this is we have came here several times now and it never disappoints. Staff are lovely friendly and very attentive, i also should say that the chefs deserve a mention too as the food is fantastic and fresh. Can't find...anything bad to say about this place, if you are in Weymouth this is a definite must you will enjoy it start to finish.More

Date of visit: August 2023
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Reviewed 27 July 2023 via mobile

My husband sells lobsters to this restaurant,so when friends came over from Canada wanting fresh fish,we booked here.Service was excellent,very attentive.As for the food,well,im not a big fish lover,even being married to a fisherman!! I opted for the cod which I must say was absolutely...delicious.One of our friends had the lobster and said it was cooked to perfection.More

Date of visit: July 2023
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Reviewed 9 July 2023 via mobile

We came here especially as we had visited before whilst holidaying in weymouth and couldnt wait to to come back ! Staff very polite and welcoming on arrival. Explained to us about lack of wine on offer. We are white wine drinkers, and were limited...to 3 options of which the cheapest bottle was £28.50. Ordered tap water which never arrived. Food was very nice and can't be faulted at all. However, the wait time for the food was in my opinion unacceptable with no explanation given. We waited 45 mins-1 hour for our starters and then another hour for our mains! We were sat eating our main courses at 10pm , when ideally we would have been sat in a cocktail bar at this time enjoying the rest of our evening. Having been here previously and having a fantastic experience, this was a massive disappointment and would probably put us off returning which is a shame as the food really is delicious.More

Date of visit: July 2023
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CRUSTACEAN, Weymouth - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Crustacean

Crustacean is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5