We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Custom House

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
9 The Strand, Barnstaple EX31 1EU, England
+44 1271 322143
Website
Today
17:00 - 22:30
Closed now
See all hours
Hours:
Tue - Sat 17:00 - 22:30
More Info
Add Photo Write a Review

330 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 330: English reviews
Devon, United Kingdom
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 1 week ago

I have been to the Custom House a few times, mostly with 4-6 people and the food has been lovely. However, we did come here for our work christmas party and there were approx. 15 people - We had pre-ordered our food and when they bought it out it was very cold and dry as if it has been sat... More 

Helpful?
1 Thank 92Jessdow
Barnstaple, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

Absolutely brilliant! Food delicious service impeccable! What more could you ask for? Will be back and thank you 😀

Helpful?
Thank primrose456
London, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 January 2017 via mobile

My best friend and I visited Custom House in Sept 2015, we found it by chance and OMG! It was amazing! We haven't stopped talking about how nice it was or comparing it to everywhere else we have eaten and it hasn't been beat, we have just traveled from London to Barnstable for a weekend Just so we could go... More 

Helpful?
1 Thank aimej1979
Bideford, United Kingdom
Level Contributor
83 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 2 January 2017

8 of us went for our xmas meal but one could not make it at the last moment you have to book in advance for your food so they know what you wont before you get there they were very helpful with the one that did not turn up and we had extra starters to cover the cost i found... More 

Helpful?
Thank clive h
Barnstaple, United Kingdom
1 review
4 of 5 bubbles Reviewed 7 December 2016

Great food great service what more can you want will be going back soon I hope !great decorated and great view

Helpful?
Thank lilginge2005
Barnstaple, United Kingdom
Level Contributor
47 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 7 December 2016

Massive range of food , the most fussy eater will the something here ! Build your own burger is fantastic, steak is fantastic, and huge servings , excellent service in lovely surroundings.

Helpful?
Thank Angela C
Reading, United Kingdom
Level Contributor
35 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 October 2016

Great selection of American foods. Build your own burger has to be done, choice of meats, toppings, salads and sides. What is there not to like. Brilliant as it caters for everyone and with a special each month, the combinations are endless. Everyone in our party of 5 enjoyed their meal for once!

Helpful?
Thank True-Red1975
Barnstaple, United Kingdom
2 reviews
4 of 5 bubbles Reviewed 25 October 2016 via mobile

The food here is brilliant - only downside is they tell you when you have got to be out by and do hassle you a bit to leave. But the food is worth the aggro

Helpful?
Thank HillsG
Level Contributor
18 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 22 October 2016 via mobile

Undoubtedly the best restaurant in Barnstaple!!! Amazing menu and absolutely incredible food, been a few times but on my most recent visit we opted for pulled pork nachos and coated gherkins to start with burgers and pizza fries for main, all delicious and huge portions!! Needless to say we couldn't face dessert even if we wanted to! Quick service and... More 

Helpful?
Thank hayleynicole123
Level Contributor
13 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 October 2016

It was a fantastic meal the staff was very good very good for the money came here with my family and I be back soon

Helpful?
Thank Sharon S

Travellers who viewed Custom House also viewed

 
Barnstaple, Devon
 

Been to Custom House? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$6 - US$19
Cuisine
American, Bar, British, Pub, Gluten Free Options, Vegetarian Friendly
Meals
Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments
Good for
Groups, Local cuisine, Special Occasion Dining, Child-friendly, Kids, Cheap Eats
Open Hours
Tuesday
17:00 - 22:30
Wednesday
17:00 - 22:30
Thursday
17:00 - 22:30
Friday
17:00 - 22:30
Saturday
17:00 - 22:30
Location and Contact Information
  • Address: 9 The Strand, Barnstaple EX31 1EU, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Devon  >  Barnstaple
  • Phone Number: +44 1271 322143
Description
Modern twists on British and American comfort food classics, made with locally and responsibly sourced, fresh, seasonal produce. Barnstaple’s Custom House is a locally-owned restaurant specialising in classic British and American comfort food. We take pride in our mouthwatering menu, using only the freshest, locally-sourced ingredients in everything from our delicious burgers and steaks to fresh fish and Devon-grown salad and veg. What’s more, our amazing ‘Custom-ised’ menu, with a choice of toppings, sauces, sides, rubs and marinades, means that you can personalise your menu exactly how you want it. We specialise in burgers, and with over 1/2 a million different combos, you’re bound to find your perfect match – if your feeling extra hungry, try the Totem Burger Challenge where a place on the ‘Wall of Fame’ beckons if you can take the eat it all!Matt and the team are waiting to offer you a warm welcome, so come along and kick back at The Custom House, Barnstaple’s newest and most exciting eating experience.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Custom House and other visitors
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Custom House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?