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Custom House

9 The Strand, Barnstaple EX31 1EU, England
+44 1271 322143
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  • Excellent75%
  • Very good15%
  • Average5%
  • Poor4%
  • Terrible1%
Travellers talk about
“burger” (174 reviews)
“fries” (26 reviews)
American, Bar, British, Vegetarian Friendly, Gluten Free Options
££ - £££
9 The Strand, Barnstaple EX31 1EU, England
All Details
Write a ReviewReviews (388)
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1 - 10 of 388 reviews

Reviewed 2 days ago

I recently visited the Custom House for the 4th of July Feast and it really did not disappoint! We were amazing at the quantity of the food and how well they handled getting it all out to us and the other tables. Having worked in...More

Thank Foodfan83
Reviewed 3 days ago via mobile

This is my favourite place to eat! Always have an amazing meal and experience here, there’s something to suit everyone on the menu and the sweet potato fries are the best you’ll find! Staff are so accommodating, and food is always to a high standard....More

Thank Eleanor D
Reviewed 4 days ago via mobile

Visited as a group of 10. Wasn’t overly impressed with the menu choice, build a burger. I thought it was overpriced for a burger. Others in our group ordered fajitas but couldn’t eat them as the beef took too long to chew. The Ale was...More

Thank kgood9
Reviewed 1 June 2018

We had a lovely meal here, takes a minute or two to design your burger! Good choice on the menu and friendly staff..my only gripes were when we came to order desserts they gave us a dessert menu but when looking on the main menu...More

1  Thank Marcia K
Reviewed 1 June 2018 via mobile

We had an amazing meal at Custom House last night and all 8 of us including the 4 kids were not disappointed with what we had ordered. The burger was one of the best burgers I’ve had in a while and the brisket plate was...More

Thank Claire R
Reviewed 31 May 2018 via mobile

I really wanted to like this place but unfortunately it disappoints on many levels. Firstly I will start with what matters, the food! It was below average at its very best. I ordered brisket and was expecting some nice cuts of meat but their take...More

1  Thank Daniel O
Reviewed 15 May 2018 via mobile

I decided to take on the macho nacho challenge.... and was defeated. This is not for the faint hearted!! Despite feeling ridiculously full for the next 2 days (I only had myself to blame), I thoroughly my first experience of custom house. The choices on...More

Thank Sasha F
Reviewed 12 May 2018 via mobile

Staff went above and beyond to cater for our young family. The whole ambience of the eatery is on point, from skateboards on the walls to superhero signs on the toilets. The food is to die for. I had the smoke house pulled beef. Portions...More

Thank CharlieMears22
Reviewed 9 May 2018 via mobile

OMG!!!! Took my partner here for her birthday. Shattered all expectations!! Service was better than local 4 star hotels, prices were better than reasonable. Food choice was incredible. Steak was cooked to perfection. Build a burger was 5*, sweet potato fries were perfect, and “frickles”,...More

Thank falcor2603
Reviewed 9 May 2018 via mobile

Family member visiting from London, we decided to take them here as this is one of our favourite restaurants in the local area The food was very good, everyone enjoyed the burgers and various fries options you can choice from. Enjoyable evening with good service...More

Thank Lee G
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Questions & Answers
26 September 2016|
AnswerShow all 9 answers
Response from David S | Reviewed this property |
Hi Stepheyy, Sorry about the delay in responding I hope I am in time to help you decide! If not, I hope you had a great time whatever it was you ended up doing! If it was in Devon then I'm sure you did! Barnstaple is... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$7 - US$20
Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments
Good for
Groups, Kids, Special Occasion Dining, Local cuisine, Child-friendly
Open Hours
17:00 - 22:30
17:00 - 22:30
17:00 - 22:30
17:00 - 22:30
17:00 - 22:30
Location and Contact Information
  • Address: 9 The Strand, Barnstaple EX31 1EU, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Devon  >  Barnstaple
  • Phone Number: +44 1271 322143
  • E-mail
Modern twists on British and American comfort food classics, made with locally and responsibly sourced, fresh, seasonal produce. Barnstaple’s Custom House is a locally-owned restaurant specialising in classic British and American comfort food. We take pride in our mouthwatering menu, using only the freshest, locally-sourced ingredients in everything from our delicious burgers and steaks to fresh fish and Devon-grown salad and veg. What’s more, our amazing ‘Custom-ised’ menu, with a choice of toppings, sauces, sides, rubs and marinades, means that you can personalise your menu exactly how you want it. We specialise in burgers, and with over 1/2 a million different combos, you’re bound to find your perfect match – if your feeling extra hungry, try the Totem Burger Challenge where a place on the ‘Wall of Fame’ beckons if you can take the eat it all!Matt and the team are waiting to offer you a warm welcome, so come along and kick back at The Custom House, Barnstaple’s newest and most exciting eating experience.
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