We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

Travellers' Choice


US$2 - US$12
Cafe, British
Special Diets
Vegetarian Friendly, Vegan Options
View all details
meals, features, about
Reviews (445)
Filter reviews
443 results
Traveller rating
Traveller type
Time of year
Traveller rating
Show reviews that mention
All reviews brunch cake ice cream sausage sandwich milkshakes cuppa students stairs cathedral
Selected filters
Updating list...
Reviewed 1 week ago via mobile

First time trying out Chapters while in Durham. Food was absolutely delicious, excellent portion size- we were stuffed! Good menu and they serve breakfast all day. We will definitely be back, service was great even on a busy Saturday.

Date of visit: June 2022
Reviewed 2 weeks ago

Visited for wit( our son for the student open day, sunny day and Durham was extremely busy. The service was fine and my burger was one of the best I’ve had which is saying something as I’ve been to 65 countries including South Africa and...South Carolina which have the best burgers in the world. Good menu , OK the table outside was very small a d a bit wobbly - I assume the other diners posting negative reviews would have given 1 star because of this - this cafe completed a brilliant trip to a brilliant town I haven’t visited for 30 years - I hope my son is offered a place so we can come back more often.More

Date of visit: June 2022
Reviewed 30 April 2022

Excellent hot chocolate, delicious cake and a lovely ambiance! I am a regular here (and with good reason!), it never disappoints. The staff are super welcoming and accommodating. Great cakes and drinks for vegans and GF (added bonus!). If you’re in Durham, chapters is a...mustMore

Date of visit: April 2022
Reviewed 30 April 2022 via mobile

Chapters is a wonderful establishment. The staff are so kind and friendly and the coffee and cakes are very tasty. I much look forward to my next visit!!!

Date of visit: April 2022
Reviewed 30 April 2022 via mobile

A cracking place for a coffee and the cake is even better. I’ve become a regular and would dream of going anywhere else in Durham!

Date of visit: April 2022
Reviewed 27 April 2022

Not only do they have hair in their food but they will most definitely accuse you of placing it in there yourself. Don’t waste your money here, they’re hesitant to refund you anyway x

Date of visit: April 2022
Reviewed 13 April 2022

Vinci Italian coffee best I have tasted by a long way and really good value. Pleasant and friendly staff. Comfortable chairs on two floors. Lovely atmoshere. Good selection of cakes and other food. Would highly recommend.

Date of visit: April 2022
Reviewed 12 April 2022 via mobile

Great location for people watching from the window bar. Delicious cakes and a nice cuppa tea 😀 friendly and attentive staff

Date of visit: April 2022
Reviewed 12 April 2022

There is nothing to criticise at this venue. Really friendly staff, the speed of service is crazy fast yet the quality of the food is top notch. The cakes are delicious, and very large! Definitely recommend.

Date of visit: April 2022
Reviewed 31 March 2022

I had a lovely time at chapters today as always. It is my favorite place in Durham!! The staff was so friendly and especially the manager, Bledi, was very welcoming. I love the atmosphere in here. I recommend y’all! And please try the lemon layer...cake :)More

Date of visit: March 2022
View more reviews
Best nearby
Best nearby hotelsSee all
Durham Marriott Hotel Royal County
2,002 reviews
.10 miles away
Durham Castle
248 reviews
.12 miles away
Hotel Indigo Durham
814 reviews
.18 miles away
Radisson Blu Hotel Durham
4,032 reviews
.31 miles away
Best nearby restaurantsSee all
Cooplands Quality Bakers
10 reviews
.06 miles away
The Library
737 reviews
.04 miles away
Turkish Kitchen Meze And Grill
122 reviews
.03 miles away
Restaurant 17
484 reviews
.00 miles away
Best nearby attractionsSee all
Durham Castle
1,313 reviews
.11 miles away
Palace Green
240 reviews
.14 miles away
Gala Theatre Durham
328 reviews
.13 miles away
Durham World Heritage Site Visitor Centre
128 reviews
.10 miles away
Questions & Answers
Get quick answers from Chapters Tea Rooms and Kitchen staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about Chapters Tea Rooms and Kitchen

Yes, Chapters Tea Rooms and Kitchen offers takeaway services.

Chapters Tea Rooms and Kitchen is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4