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Palace Hotel

Esplanade Road, Paignton TQ3, England
+44 1803 555121
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  • Excellent60%
  • Very good29%
  • Average6%
  • Poor2%
  • Terrible3%
Travellers talk about
“sorbet” (2 reviews)
Restaurant Hours
British, Vegetarian Friendly, Gluten Free Options, Vegan Options
££ - £££
Esplanade Road, Paignton TQ3, England
All Details
Write a ReviewReviews (115)
Traveller rating
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1 - 10 of 115 reviews

Reviewed 2 weeks ago

A farewell for my dad. Fantastic service from booking through to attending. Hotel lovely food and catering superb.

Thank VIXTER123
Reviewed 8 January 2018 via mobile

We visit for sunday lunch once a mounth very friendly staff very nice food all made very welcome and very looked after.

Thank Neil H
Reviewed 27 December 2017 via mobile

We had our christmas party at the Palace Hotel this year. There were 24 of us in our party, and i was surprised to see all our food come out at the same time. We had a choice of 3 menu,s which had to be...More

Thank paulines728
Reviewed 12 December 2017

Once again we have had such an enjoyable Christmas lunch, all 24 of us had a fantastic lunch today, the service was great, the food was fantastic, and the staff are lovely. I can recommend this place for your Christmas party lunch, this has been...More

Thank Janetb2929
Reviewed 2 December 2017 via mobile

A very well organised hotel,excellent well cooked food served on hot plates .Staff were very courteous and helpful. Entertainment very good only downside was too small a floor for dancing.It was our first visit but we will return! Many thanks to everyone at the Palace...More

Thank Hubert B
Duchy_General_M, General Manager at Palace Hotel, responded to this reviewResponded 11 December 2017

Thank you very much for your feedback and we welcome any suggestions or ideas for future improvement. We pride ourselves on our food and service and ensure all our guests receive the very best of both. With regards to the dance floor area, depending on...More

Reviewed 25 November 2017

This is the third time at the Palace Hotel and still excellent. Great location, comfortable hotel and lovely food. It is lovely to have complimentary tea and biscuits on arrival, as not aware of any other hotel that offers this and a lovely welcome. Cannot...More

Thank gardens71
Duchy_General_M, General Manager at Palace Hotel, responded to this reviewResponded 11 December 2017

Thank you very much for your kind and positive feedback. We do everything we can to make sure that your stay is as enjoyable as possible, and continue to try and improve and upgrade were possible. We look forward to welcoming you back to The...More

Reviewed 14 November 2017

Came back yesterday after a weekend trip with Edwards coaches to Paignton and stsyed in Palace Hotel, wonderful hotel, so clean and warm. The Christmas decorations were fabulous, staff were so welcoming and helpful. Room was spacious and very warm with a lovely bathroom ,...More

Thank 39holidaymaker
Gary C, General Manager at Palace Hotel, responded to this reviewResponded 25 November 2017

Thank you for your lovely comments, we do try hard here at the Palace to offer our customers a wonderful experience, and having feedback and comments such as yours is very much appreciated. We hope to see you soon and assure you of a very...More

Reviewed 12 November 2017 via mobile

Been going to this hotel for 14 years plus, not going back. Booked our room in February as always for 4 night stay when we arrived put in the wrong room so complained not the room we've booked person in charge at reception told us...More

Thank alan m
Duchy_General_M, General Manager at Palace Hotel, responded to this reviewResponded 2 December 2017

We are sorry to hear that your stay with us wasn’t up to our usual high standard. It is with regret that there was a failure in communication about your requested room. We have had managerial restructuring at the hotel and hope to eradicate any...More

Reviewed 28 October 2017

We returned again to our favourite sea front hostelry today, just for a snack lunch after shopping. We ordered our now-usual single round of a beef club sandwich (which we share - the staff kindly bring us an extra plate) which came with salad and...More

Thank MargaretTotnes
Gary C, General Manager at Palace Hotel, responded to this reviewResponded 21 November 2017

Thank you very much for your lovely comments, it is a pleasure to welcome all our customers whether they are staying with us, calling in for lunch or enjoying one of our beverages. All the staff and management try to work as hard as possible...More

Reviewed 15 October 2017 via mobile

We visited the Palace Hotel on an organised coach trip. The hotel could not have been more helpful and that's partly why we like coming back. The usual restaurant manager, Sue was on here holidays but we were looked after in the usual way at...More

Thank RCtrchy
Gary C, General Manager at Palace Hotel, responded to this reviewResponded 21 November 2017

Thank you very much for your kind comments, especially the remarks on the members of staff. We do our up most here to ensure our customer care and believe attention to detail and going the extra mile is never too much trouble. I along with...More

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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Dinner, Brunch, Lunch
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly, Special Occasion Dining, Business meetings, Groups, Romantic, View
Location and Contact Information
  • Address: Esplanade Road, Paignton TQ3, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Devon  >  English Riviera  >  Paignton
  • Phone Number: +44 1803 555121
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