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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£8 - £55
CUISINES
Seafood, Contemporary, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (512)
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511 results
Traveller rating
369
77
42
15
8
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Time of year
LanguageEnglish
Traveller rating
369
77
42
15
8
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Reviewed 2 weeks ago via mobile

I’m still shocked at the appalling food we were served here last night. Shockingly terrible! Guys please don’t waste your money, go and find somewhere better to eat that is worth it! Because this, you may think is a treat but let me tell you,...it’s not! At least for us it wasn’t! They market this place as an award winning restaurant, which is so hard to believe. I had the Pork Chop, it was literally a dry pork chop thrown on a plate with a few scattered mushrooms and a sprig of spring onion with a dot of mustard, not sure what happened to the mustard cress that was meant to come with it. I’m sorry but the kind of food that was served to us is not what you’d expect from a restaurant like this. Maybe we were just unlucky. The food here is not as smart as you’re made to believe through their website. So disappointed. I have been to pubs that serve much better food and are spot on with their presentation than the rubbish we were given yesterday. The waitress was miserable. Service was rubbish. Food and drinks took ages to come. Dessert on the other hand was good! Breakfast in the morning was good too but then again it doesn’t take a super chef to cook some sausages and eggs. The hummus that was meant to come with the kids starter wasn’t even hummus it was some weird looking stale cheese and when queried the waitress said they had run out of hummus and apparently the weird tasting cheese was cream cheese, really? It didn’t taste anything like cream cheese, at least my child hasn’t got a dairy allergy eh! Or maybe tell us before we order that you’ve run out! Anyway the point I’m trying to make is..don’t eat here. £29.50 for a dry pork chop? No thank you! I’ll take my money somewhere else. Rip off!More

Date of visit: April 2024
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Reviewed 4 weeks ago via mobile

After researching places to go, we popped in here hoping for lunch. The menus looked good and we were looking forward to the experience. On arrival it was clear this was a very well established and elegant place, right up our street! However what we...walked into was a sterile, unfriendly and cold establishment. We headed to the bar nevertheless to seek life. We ordered drinks and asked to see the menu. No lunch today except sandwiches, despite their website offering lunch and all day bar food. We enjoyed our drinks and the 3 staff who were walking around didn’t even acknowledge us. It was comical. We thought wow what an arrogant bunch! OK, it was a Monday but there’s no excuse for poor service!More

Date of visit: March 2024
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Reviewed 4 weeks ago via mobile

We had enjoyed a very nice Dinner here when we last visited the Isle of Wight 7 or 8 years ago. Unfortunately this experience was not in the same league at all. We didn’t find it to two AA rosette standard and the plaice main...course had to be sent back as it was overcooked to the point where there was barely any fish to be taken off the bone. In fairness the staff tried to recover the situation as best they could by taking the other main away and returning two fresh main courses later - and not charging for one of the mains - but unfortunately the evening had been spoilt. The Soufflé starters were ok but the sauce they came in was congealed and gloopy which detracted. The dessert range seemed all quite similar and not offering much diversity at all. Service was good but all to no avail if they are let down by the kitchen.More

Date of visit: March 2024
Helpful?1  
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Reviewed 18 September 2023 via mobile

Saturday evening we had an amazing expectation the Hotel. 1st time eating here and it won’t be out last. From the splendid facade and gardens on arrival to the Maitr D greeting us, it was superb. The restaurant took you back in time, lovely striped...wallpaper and huge paintings, the ceilings were huge a d chandeliers twinkly 🤣 The waiting staff were attentive and very polite. As each course arrived, they explained why the meal was as the array of components was to die for. The starters, Cheese soufflé, was amazing, Gallybagger cheese is now my go to, crispy melted cheese and the lightest lightest soufflé I have ever tasted and the sauce tangy and rich was a dream. But my favourite was the slow cooked egg, curried hollandaise on brioche with bacon jam. I’m defo gonna try to replicate this dish. Mains a beautiful lamb rump and rich jus perfectly cooked whilst the sea bass was fish of the day was soft and creamy yet crispy skin, amazing. Desserts were a great end to a super meal, chocolate delice and mango sorbet, how the hell was the sorbet so soft on the tongue, a sort of sherbet effect when eaten all together. Head chef is going places, that’s definate and his team are amazing. Thanks for a great experience Guys….We will be back.More

Date of visit: September 2023
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Reviewed 9 August 2023 via mobile

Delicious Royal tea this afternoon. Fantastic combination of sandwiches, fresh scones and mini desserts. Particular favourites were the passion fruit tarte and pineapple eclair. Worth the money; beautiful surroundings along with great service and a quiet, calm atmosphere.

Date of visit: August 2023
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Reviewed 14 July 2023 via mobile

My wife and I had our anniversary dinner at the royal hotel on the 14th July 2023. The welcome when we arrived was warm. The staff throughout were all kind and attentive. Very professional with a good knowledge of the menu. I had lamb. My...wife cod. Both meals were superb. The desert were all hand made and wonderful. Surprisingly it was not expensive at all. We immediately booked for afternoon tea in august. First class experience. Hats off to the staff and head chef.More

Date of visit: July 2023
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Reviewed 9 July 2023 via mobile

This hotel is top notch, the staff are more than welcoming a lovely venue for occasions. I would fully recommend the royal ventnor iow.

Date of visit: May 2023
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Reviewed 14 May 2023

I went here with my girlfriend and mum to celebrate my girlfriends birthday. We started the evening with cocktails in the bar, which were delightful. We then dined in the grand dining room. The staff were incredibly attentive and friendly- tending to our every need....We had five courses with the highlight being the garlic risotto- made with garlic grown on the Island! To conclude the evening the whole waiting staff sang happy birthday to my girlfriend. A massive thank you to Stefan and his team for making the evening so great!More

Date of visit: May 2023
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Reviewed 5 November 2022 via mobile

What a shame, had high expectations, food was not at fault, compliments to the chef but service was non existent, in fact we were treated as if we didn’t even exist. Originally booked Afternoon tea for 3 to celebrate a family members birthday, however as...they were poorly and could not attend my partner and I still decided to attend on this rainy afternoon.When we arrived at 3.45pm it was quite busy, there was a table set up for 2 but it was right next to the entrance to the hotel bar and an empty table next to the windows at the front of the hotel.I called a waiter over and asked if we could move to the other table and they were obliging helping me and my partner move the plates and cutlery, that’s where the service ended. The afternoon tea arrived for 3 not 2, despite the fact we phoned them earlier this day to advise it would be for 2 and our table was only set up for 2, when they realised they quickly scurried the third tea away. We were enjoying the food and thought we may include some champagne and upgrade tea, but not one waiter for the rest of our time there came over. No one came over to ask if we were enjoying it nor if everything was alright. Several of the other tables and parties ended and within 45mins of us being there a manager appeared and with other staff members started moving furniture around us, they continued to ignore us and kept moving furniture and talking loudly over the banging of the furniture which overall was really distracting to the point I was struggling to hear my partner talk and was actually in disbelief that they could all see us there including the manager and they totally ignored us or the fact we had not finished our tea, I was so shocked I actually took a video and photos and they didn’t look at us once. I had to eventually stop a waiter in his tracks to ask for a box and again fr the bill. The bill arrived and the charged us for 3 teas??? So we then had to again flag another person down to redo the bill, I am gutted because we were really looking forward to spoiling ourselves and the food was good, but the service ruined the whole thing, I am thankful that the birthday girl didn’t have to experience that as that would have been mortifying.More

Date of visit: November 2022
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Reviewed 1 October 2022

I paid a few pence short of £50 for a three-course meal at this grand old lady of a hotel, which BTW I've been visiting for 30 years. I'm still in shock! My starter comprised a piece of duck no bigger than my little finger,...and this was followed by a piece of lamb which, while tasty, was no bigger than a box of matches. At breakfast my cafetiere contained ONE cup of coffee and my cooked breakfast comprised one piece of bacon, one very average sausage, and one tablespoon of scrambled egg. What has happened here Mr Bailey? I know food costs have risen but this is ridiculous. It's as simple as this: I can no longer afford to eat at this hotel. If I come again, it'll be on a B&B basis only. I'll have my dinner elsewhere!More

Date of visit: September 2022
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Reviewed 22 August 2022 via mobile

An excellent meal was had by all this evening. One gluten intolerant in the party and one vegetarian, they were both very well catered for. Staff were so friendly and efficient. Will definitely be back and look forward to their tasting menu being reintroduced in...October.More

Date of visit: August 2022
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Reviewed 18 August 2022 via mobile

This was a superb meal. Excellent food and very pleasant service if slightly rushed initially. We arrived at 7.30 and ordered pre-dinner drinks to have in the garden, unfortunately, these had to be served at our table as we had booked at 7.45 as that...was pur booking time. Seemed a shame as the restaurant wasn't full. That being said, the food was excellent. Highly recommended.More

Date of visit: August 2022
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Reviewed 9 August 2022

We had a delicious 3 course dinner at the Royal. The food was exquisite, with amazing flavours. Service was excellent, and we would highly recommend this restaurant.

Date of visit: July 2022
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Reviewed 5 August 2022

Went for afternoon tea, quite pricey but high quality does cost and we really enjoyed the experience.

Date of visit: July 2022
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Reviewed 4 July 2022

We had wonderful lunch at The Royal hotel on the 3/7/22, Al Fresco dining in the Geranium Garden. This is such a beautiful setting and lovely relaxing atmosphere. The food as always is second to none, we would recommend every dish on the menu. We...had a three course lunch and started with the signature dish of The Royal is the Gallybagger Cheese Soufflé which we both tucked into and thoroughly enjoyed, for the main we both chose the Pork Belly with seasonal veg, roast potatoes and Granny Smith puree. The Pork Belly just melted in the mouth and everything on the plate just came together, nothing is too much trouble for the staff at the royal and they aren't intrusive but very alert to any situation if its the water glass needs refilling or possibly another drink. We finished off with a passion fruit cheesecake and a lemon parfait, the staff are always happy and what a pleasure to be sat in a calm environment enjoying a Sunday lunch with my fiancé. We both would thoroughly recommend The Royal Hotel to everyone and we hope to be back soon... possibly for our wedding? Thank you team royal!More

Date of visit: July 2022
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CatherineMuggeridge
30 August 2015|
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Response from Dee T | Reviewed this property |
The dining room though elegant and formal, casual dress is allowed but no short's for men I believe,, But its a pleasure to dress smart, I believe respectful, as the staff are immaculately turned out also.
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GERANIUM RESTAURANT - THE ROYAL HOTEL, Ventnor - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Geranium Restaurant - The Royal Hotel

Geranium Restaurant - The Royal Hotel is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4