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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Chinese, Asian
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Dinner
View all details
meals, features
Reviews (129)
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129 results
Traveller rating
62
38
12
5
12
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Time of year
LanguageEnglish
Traveller rating
62
38
12
5
12
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All reviews rice soups chinese takeaway piping hot delivery portions
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Reviewed 4 weeks ago via mobile

No longer a restaurant but a very good takeaway. Food is delivered hot & very tasty. Always pleasant on the phone. Can recommend them

Date of visit: April 2024
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Reviewed 6 September 2023 via mobile

Friendly and tasty, really kind lady who took my order over the phone, picked up the order for collection and was ready in minutes, happy with the prices as this is a quality takeaway spot.

Date of visit: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 August 2023

We telephoned and made a large order for 16 people for delivery. The lady taking the order was great, the food was delivered within 30 minutes and was really tasty! There were no mistakes with the order. Delicious!

Date of visit: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 August 2023

There was a big group of us ordering for takeaway and the lady took my order with no bother and was very friendly. The food was ready promptly for collection and tasted like real food. My bean curd was delightful thanks!

Date of visit: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 June 2023

Got take away that took 1 hour 45 minutes to deliver.scandalous as only 4 miles away. Phoned to complain twice and told we had food that hadn't been delivered.rubbish service.

Date of visit: June 2023
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Reviewed 12 June 2023

I think the best chinese ive had ,delivery was fast, food delicious and always piping hot. Lovely service and staff on the phone very polite and helpful.

Date of visit: June 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 March 2023 via mobile

Was a little concerned after reading reviews but there was no need. The food was delivered within time specified. All dishes were lovely, not greasy like some Chinese. Would highly recommend.

Date of visit: March 2023
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Reviewed 19 February 2023 via mobile

Mixed bag of reviews but despite a lengthy delay in delivery the food was very good - the soups in particular were tasty and every dish was enjoyable.

Date of visit: February 2023
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Reviewed 7 February 2023 via mobile

Asked if I could use toilet after ordering food was told not possible toilets not working , so i casually said to my wife maybe this is why they only do takeaway, a a restaurant should have toilets, only to have the girl behind the...till calling me rude ,so I asked for my money back . Avoid.More

Date of visit: February 2023
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Reviewed 15 October 2022

Had a problem with the meal and the response was very poor Did not even try to admit food was inferior would not recommend

Date of visit: October 2022
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Reviewed 24 September 2022 via mobile

This was very poor food. The portions were small the tubs were not full. The large pancake roll is not large! The chicken curry was bland with not a lot of chicken. The special egg foo yung was poor, really watery and there was hardly...any in the pot. The egg fried rice they forgot to give me so I had to go back to collect which was really annoying. This rice looked like boiled rice with a bit of egg thrown in. It was all very anaemic looking food and not cheap. Very disappointing. The girls serving were very pleasant but would not order from here again.More

Date of visit: September 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 December 2021

Crispy chicken was rubbery King prawns were so so Half duck wasn’t crispy. Returned for a new one. They gave me the same one back and still not cooked properly. Returned again and only refunded for the duck. People of Ventnor, stay away from this...very bad restaurantMore

Date of visit: December 2021
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Reviewed 7 November 2021

Sadly last night I ordered the battered chicken balls and these were raw and not edible. I havent been able to get through to anyone yet to speak to them.

Date of visit: November 2021
Helpful?
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Reviewed 16 October 2021 via mobile

Great food, very tasty, all fresh. ordered and collected within 1/2 hour. Plenty of choice for all tastes, curry was particulally good.

Date of visit: October 2021
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Reviewed 28 September 2021

We had a home delivery take away tonight. Wow! Delicious, amazing meal. I am gluten free and often struggle to find a Chinese meal that will be suitable for my dietary requirements. I was pleasantly delighted to find a good choice of meals and finally...decided on the duck with pineapple, egg fried rice, crispy seaweed and prawn crackers obviously sharing with my husband. Absolutely Wonderful meal, so tasty! I totally would recommend this restaurant takeaway! Thank you.More

Date of visit: September 2021
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Questions & Answers
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DMRbooks
18 July 2018|
AnswerShow all 2 answers
Response from Lizzy D | Reviewed this property |
It says online that it’s open from 5-11pm every day. It was definitely open by about 6, when we went.
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NEW CHINA HOUSE, Ventnor - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about New China House

Yes, New China House offers takeaway services.

Yes, New China House offers delivery services.

New China House is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 3.5