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Lock & Quay Bar & Restaurant

) #9 of 93 Restaurants in Hayes ££ - £££ , British, European
West Quay Drive | Yeading, Hayes UB4 9TA, England
+44 20 8841 9040
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Overview
  • Excellent61%
  • Very good26%
  • Average5%
  • Poor4%
  • Terrible4%
Travellers talk about
“tapas” (9 reviews)
“roast dinner” (2 reviews)
Open Now
11:00 - 23:00All hours
CUISINES
Bar, British, European, Gluten Free Options, Vegetarian Friendly
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
West Quay Drive | Yeading, Hayes UB4 9TA, England
Write a Review
Reviews (126)
Traveller rating
Traveller type
Time of year
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1 - 10 of 126 reviews

Reviewed 16 May 2017

We have been coming here with friends for over a year now. Normally staff are very friendly as they know us but on today's visit we waited for the people in front of us to be served, then the girl said to my husband "we...More

3  Thank MaddsB
Reviewed 14 May 2017 via mobile

I had dinner here with my husband few times. Every time I feel amazed by the view and the food. I ordered the surf & turf which was cooked perfectly well. My husband ordered the steak and it was also perfectly cooked. Great place to...More

Thank yaracats
Reviewed 12 May 2017 via mobile

We were flying to Dubai the next day and stayed in a Premier Inn not too far away. It was very quiet for a Friday night but didn't detract from our experience. It was a lovely setting and nicely decorated inside. We were made very...More

Thank Duncan M
Reviewed 11 May 2017 via mobile

Food and service was amazing. Nice & welcoming. Been put to the top of my list. Will definitely recommend.

Thank Tom A
Reviewed 8 May 2017

Lovely setting looking out over the Lido food was very good pity a long waite to order only one till manned . Even longer wait for the chef to come out of kitchen to carve the meat despite being asked by other staff to attend...More

Thank 449donc
Reviewed 8 May 2017 via mobile

Don't know what happened on the Thursday evening we went for dinner.I have always been at lunch time and the food has been fab never had a problem but this particular evening the fish and Chips that 2 of my friends had was vastly overcooked...More

Thank holidayhopper50
Reviewed 6 May 2017

Food was over priced and the service was terrible, it resembled Falty Towers as the manager was cold and indifferent. Won't be going back there.

Thank taylor274
Lena K, Owner at Lock & Quay Bar & Restaurant, responded to this reviewResponded 8 May 2017

Dear Taylor I'm sorry to hear about your recent visit to Lock & Quay, could you please give me some more information and I will look into it info@lockandquay.co.uk Look forward to hearing from you soon Regards, Lena

Reviewed 1 May 2017 via mobile

Came with family and waitress ( I assume she was a manager)was very unwelcome and told us about code dress. My partner was wearing jogging trousers and she treated us with poor attitude saying we can't come and and have a lunch. Then she asked...More

Thank knuno
Reviewed 29 April 2017

A three course meal fit for a king and two hours of great comedy in a fantastic setting overlooking the Lock, set back from the Grand Union Canal. A brilliant and friendly place that's absolutely buzzing . A hidden jewel in the back yard of...More

Thank alfbrogan
Reviewed 15 April 2017

Nothing negative there. Fantastic location, staff members and food.To repeat closer to summer to enjoy eating outdoors in their lovely terrace.

Thank bellogustavo
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Questions & AnswersAsk a question
Tracey P
Can you buy gift vouchers
21 March 2015|
Answer Show all 4 answers
Response from Ladyjayn | Reviewed this property |
Apologies....I meant to click Lena's comment as helpful not unhelpful of course! Great to know that Gift Vouchers can be arranged at this gorgeous venue!
0
Votes
Tracey P
Can I buy a gift voucher
21 March 2015|
Answer
Response from sandra c | Reviewed this property |
Hi, Sorry I cannot answer . However this restaurant was extremely helpful when I was organising our Christmas event and so a quick call to them would answer your question and I'm sure they would do all they could to... More
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Drinks
Restaurant features
Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi, Reservations, Outdoor Seating, Seating, Free Off-Street Parking, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments
Good for
Romantic, Bar Scene, Kids, View, Child-friendly, Business meetings, Special Occasion Dining, Groups
Open Hours
Sunday
11:00 - 21:00
Monday
12:00 - 22:00
Tuesday
12:00 - 22:00
Wednesday
12:00 - 22:00
Thursday
12:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: West Quay Drive | Yeading, Hayes UB4 9TA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hayes
  • Phone Number: +44 20 8841 9040
  • E-mail
Description
You may be surprised to find a beautifully serene restaurant & bar nestled in a quiet marina far away from the hustles of life but just moments away from the M4, A40 and Heathrow airport. We opened our doors in November 2013 prior to this we performed a complete refurb and transformed this previously run establishment into a beautiful and contemporary restaurant/ bar and has the wow factor with its tranquil water side, making it suitable for all occasions, whether on business or with family & friends. Since reopening many new and old customers have been soaking up the vibrant atmosphere at Lock & Quay. It is a unique venue as guests have the choice to sit in the sleek open-plan interior or to sit on the waterfront on the terrace. The restaurant has 50 covers inside and an additional 50 seats outside and serves a British cuisine. The restaurant is especially popular on Sundays when they serve a fantastic traditional Sunday roast dinner, with the choice of beef, chicken, lamb pork or vegetarian
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