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London Hong Kong

££ - £££
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388 Bath Road, West Drayton UB7 0DH, England
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399 Reviews from our TripAdvisor Community

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Showing 387: English reviews
Richmond, United Kingdom
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 2 days ago NEW

The staff are unfriendly, unwelcoming and practically ignore you - unless you are Chinese - in which case you get served immediately and with a smile. The food is not cheap, but not that good either. The portions are small to average, but the service is painfully slow and the food is warm - not hot. There are no finger... More 

Helpful?
Thank Sally V
London, United Kingdom
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 4 days ago NEW via mobile

Tiny portions and too expensive. Fried squid with salt and pepper not good quality my local Chinese take away is better and cheaper.. Not up to standard

Helpful?
Thank Kee-Seng
London, United Kingdom
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 5 days ago NEW via mobile

Been going here for 10+ years. Tonight will be the last sadly! It used to SO good. You used to feel valued as a customer... Doors opened, staff in uniform, the odd chit chat, nuts served whilst choosing the menu, fruit platter served after meal. It was always a tad expensive but you didn't mind that because it was a... More 

Helpful?
Thank claxton2002
London, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 1 week ago

It was suppose to be a lovely romantic valentines meal but instead we was pissed off. The male staff do not SMILE. they are bloody miserable. We waited 40 mins for ONE beer, an hour for food and by this point we was fed up, can i add it was not busy. The wine list just looked cheap so i... More 

Helpful?
1 Thank Natalia F
Sweden
Level Contributor
1,013 reviews
496 restaurant reviews
common_n_restaurant_reviews_1bd8 196 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

Just expensive and not really a Nice interiör food was so so service could be better and faster had to Waits for paying

Helpful?
1 Thank JHE
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

Absolutely atrocious customer service. The staff are rude and seem to concentrate on those tables who buy lots of alcohol. People who came after us were served before us, the staff didn't even let us know our food would be coming late, they just made us wait for over 40 minutes, then we managed to get a staff members attention... More 

Helpful?
2 Thank Badal C
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

Went there for dinner. Not very nice food. Very small portions compare to prices. Service wasn't good at all. Small thing like asked for lime slice in gin and tonic twice and they brought lemon every time. Food quality wasn't great also. I think they need to work out more on staff and service and their food quality.

Helpful?
2 Thank Sunnyy86
Hampshire, United Kingdom
Level Contributor
73 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

We went here with customers telling them it was one of the best in the area, we arrived at 1930 waited 30 minutes to make our order and from ordering to receiving our 2nd course was nearly 2 hours service was extremely slow had to ask twice for next course food was good but not exceptional

Helpful?
Thank nfinbow
Milan, Italy
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

I've been here many times and standards are definitely changed for the worse in the last couple of years. There isn't much choice around so if I'm hungry and desperate I come back here. The last few times has been worst than ever and after today I won't be coming back again. The service is very poor even when the... More 

Helpful?
2 Thank Francesco A
Bracknell, United Kingdom
Level Contributor
52 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

I've been coming to this restaurant since it's first inception and over the years my family and I have enjoy the dim sum and other foods this restaurant produce but unfortunately the last few occasions when we have frequented this restaurant both the food and service has not been good. I rang up the restaurant on Chinese New Year's Day... More 

Helpful?
2 Thank hungrytime

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
Chinese, Asian
Meals
Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Groups
Location and Contact Information
  • Address: 388 Bath Road, West Drayton UB7 0DH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  West Drayton
Description
Near the Sheraton Heathrow Hotel

Questions & Answers

Questions? Get answers from London Hong Kong staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?