On high street,with on street parking had 2 physically impaired relatives,so handy.Arrived just after 14:00 on Wednesday 6th December 23. My first visit to venue, inside was clean ,spacious, not loads of dining tables and was quarter full of customers eating. Starters 2 out 3...don't have grilled prawns as not done look like frozen stuck on a bit of salad( not worth it) .Main meals were Okay, shepherds pie was tasteless according to my relative, my pork loin was good apart from pok chou could of been pan fried,grilled, as near enough raw, daphanaise potatoes was nice another 5mins cooking would of been better as potatoes were a bit hard. Deserts good. The staff which was mainly 2 serving, did apologized for delays and waiting time as it did take long time for ordering, getting meals,drinks, paying for bill, was getting concerned at a point as 2 hours on blue badge running out of time. I would also state that we didn't know the procedure for ordering saw food menus on bar,not on tables, no daily specials/offers, had to keep getting member of staff attention or going to bar for services. The toilets could be more cleaner,smell nicer,as dirty,wet floor completely freezing as outside ammindites. The worst thing I saw as where I was sitting,see in the food service area were members of staff taking chips? Off customer plates then munching when plating on table with customers meals. The pricing is at a peak as stated home-made, I guess cooked to order(fresh)? I don't think I be returning as first impression and standards were poor, couldn't figure out if trying to be a first class restaurant or local pub missed view of business impression. I would email the establishment with review , don't have....More