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Jacksons Wharf

££ - £££, British,
The Highlight, Hartlepool TS24 0XN, England
+44 1429 862963
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Overview
  • Excellent46%
  • Very good26%
  • Average13%
  • Poor8%
  • Terrible7%
Travellers talk about
“steak” (28 reviews)
“pork” (4 reviews)
“nice pub” (6 reviews)
Open Now
12:00 - 22:00All hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
The Highlight, Hartlepool TS24 0XN, England
All Details
Write a ReviewReviews (306)
Traveller rating
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1 - 10 of 306 reviews

Reviewed 3 weeks ago via mobile

Popped in late afternoon and was struck by both the feel of the place and the warmth of welcome. Happily took the only table with a view of HMS Trincomalee. The large venue is broken up into sections and appears to have veranda seating next...More

Thank Alan M
jacksonsw, Manager at Jacksons Wharf, responded to this reviewResponded 3 weeks ago

Hello Alan Thanks for the great review on the Wharf. I'm really pleased you enjoyed the warmth of the place and enjoyed your coffee whilst relaxing. I hope you do come visit us in the future and try some of our food. Thanks Management

Reviewed 4 weeks ago

Called in for a lunchtime snack - its a Marstons pub and whilst the staff are friendly and welcoming the fabric has seen better days. Has a prime location next to Hartlepool Quay. Does not open before 12 so no breakfast offering.More

Thank lmorgan2015
jacksonsw, Manager at Jacksons Wharf, responded to this reviewResponded 3 weeks ago

Hello Imorgan2015 Thanks for the review on the Jacksons Wharf. I'm pleased you think the staff are welcoming and friendly and I will pass on your kind words. I do agree the building is in need of some work but unfortunately this is something I...More

Reviewed 24 October 2017

Jacksons Warf is a place you can take the family. Excellent food, freshly cooked. Staff who are professional and friendlyMore

Thank Jacqui J
jacksonsw, Manager at Jacksons Wharf, responded to this reviewResponded 26 October 2017

Hello Jacqui J Thanks for the excellent review on the Jacksons Wharf. I'm really pleased you and your family enjoy it here and thanks for the comments regarding the food and staff. I will pass on your kind words to my team. Hopefully we will...More

Reviewed 20 October 2017

Visited here on several occasions for during the recent Folk Festival and on each occasion had excellent food at very reasonable prices. Very welcoming staff too.More

Thank waterfallwatcher
jacksonsw, Manager at Jacksons Wharf, responded to this reviewResponded 22 October 2017

Hello waterfallwatcher Thanks for the great review on the Jacksons Wharf, I'm really pleased you have enjoyed your time here over the folk festival weekend. We really enjoyed it and I will pass on your kind words to my team. Hopefully we will see you...More

Reviewed 17 October 2017

this pub sells meals at two for the price of one and soft drinks with free refills good for drivers children are welcome and have their own menu .the staff are cheerful and helpful.

Thank daveandannhowdon
jacksonsw, Manager at Jacksons Wharf, responded to this reviewResponded 19 October 2017

Hello daveandannhowden Thanks for the great review on the Wharf, I'm really pleased you enjoyed yourself. I'm pleased you enjoy the refills and the food. I will pass on your comments to my team and we look forward to seeing you soon. Thanks Management.

Reviewed 15 October 2017 via mobile

Love this place, staff are great food is reasonably priced and drinks are fresh and crisp, served just right. If we ever decide a family night out locally, if we get stuck for a change of venue, we always end up here, as we know...More

Thank ritchiefamily_11
jacksonsw, Manager at Jacksons Wharf, responded to this reviewResponded 16 October 2017

Hello ritchiefamily_11 Thanks for the excellent review on the Jacksons Wharf. I'm really pleased that time and time again you enjoy visiting us, it makes me really proud when I hear this sort of review. I will make sure I pass on your kind words...More

Reviewed 3 October 2017

A great friendly restaurant and nice views of the marina. Been there a good few times with family and friends.

Thank Gerry R
jacksonsw, Manager at Jacksons Wharf, responded to this reviewResponded 5 October 2017

Hello Gerry R Thank you for the amazing review on the Jacksons Wharf. I'm really pleased you enjoy it here I will pass on your comments to my team and we look forward to having you back here in the near future. Thanks Management

Reviewed 2 October 2017

Just had a small sharer cheesey bolognaise nachos. Really tasty for under a fiver. Special offer on my favourite old Moat ciders 3 for price of 2. So this pub had everything going for it as far as we were concerned. Staff were fabulous and...More

Thank TeessideJo_Jo
jacksonsw, Manager at Jacksons Wharf, responded to this reviewResponded 5 October 2017

Hello Teesside Jo Jo (great name) Thanks for the great review on the Wharf. I'm really pleased you have enjoyed your time and I'll pass on your kind words to my team. Hopefully we will see you back here soon. Thanks Management

Reviewed 1 October 2017

When in hartepool allways have Sunday lunch never fails beautiful beef and Yorkshire puddings good value my husband and son had puddings l was stuffed friendly staff would recommend this pubMore

Thank Kath J
jacksonsw, Manager at Jacksons Wharf, responded to this reviewResponded 2 October 2017

Hello Kath J Thank you for the amazing review on the Jacksons Wharf. I'm really pleased you and your family had a great time here, I'm really pleased you enjoyed your dinner and hopefully next time you can have a pud too. I will pass...More

Reviewed 14 September 2017

Good location and view of the marina. Plenty of seating inside. The two-for-one deal is good value. On the day we visited they were definitely short staffed and it took a long time to be served. The food is your standard bar meal fare -...More

Thank andymwood
jacksonsw, Manager at Jacksons Wharf, responded to this reviewResponded 15 September 2017

Hello andymwood Thanks for the review on the Jacksons Wharf and my apologies you did not fully enjoy yourself. The staff hours are done towards sales target and I put on for what is expected, I would love to have more staff on but I...More

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Nearby Attractions
HMS Trincomalee
617 reviews
.03 miles away
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425 reviews
.03 miles away
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260 reviews
.11 miles away
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Ask a question
Questions & Answers
wouldubeme2
29 September 2017|
AnswerShow all 2 answers
Response from jacksonsw | Property representative |
I'm pleased to see Norman answered this question for you, it's hard to keep track on all forms of communication and I rarely use this one so apologies on reply date, my notifications are not properly set to my phone but I'll... More
0
Votes
Mik D
26 October 2016|
AnswerShow all 6 answers
Response from jacksonsw | Property representative |
The kitchen closes at 10pm every night of the week apart from Sunday which is 9pm Thanks
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$7 - US$11
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar Scene, Special Occasion Dining, Local cuisine, View, Kids, Child-friendly, Groups
Open Hours
Sunday
12:00 - 21:00
Monday
12:00 - 22:00
Tuesday
12:00 - 22:00
Wednesday
12:00 - 22:00
Thursday
12:00 - 22:00
Friday
12:00 - 22:00
Saturday
12:00 - 22:00
Location and Contact Information
  • Address: The Highlight, Hartlepool TS24 0XN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Durham  >  Hartlepool
  • Phone Number: +44 1429 862963
  • E-mail
Description
The Jackson's Wharf is situated on Hartlepool Marina, adjacent to the Hartlepool Maritime Experience, with a spectacular view of H.M.S Trincomalee, Britain's oldest warship afloat! The wooden frigate - previously called H.M.S Foudroyant has become the symbol for Hartlepool. We offer a warm and friendly environment, where you can enjoy a refreshing hot or cold beverage from our wide range of drinks, we also have a selection of cask ales, which are brewed from one of our five breweries located throughout the UK. Our Two for One on all main courses gives you great value, whatever the occasion with something to suit everyone, and also a large selection on our specials board which are changed daily and also part of the Two for One. Here is the ideal place to hold a small family gathering, whatever the occasion or even a business lunch. Or simply come and enjoy our views overlooking the marina on our large patio area, whilst listening to the birds over head. Join us every Wednesday from 8pm for our professional fun quiz, consisting of general knowledge, family fortunes and picture round to name but a few.
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