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Jacksons Wharf

££ - £££, British,
The Highlight, Hartlepool TS24 0XN, England
+44 1429 862963
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Overview
  • Excellent46%
  • Very good26%
  • Average12%
  • Poor7%
  • Terrible9%
Travellers talk about
“steak” (31 reviews)
“mixed grill” (8 reviews)
“pork” (4 reviews)
Open Now
12:00 - 21:00 Hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
££ - £££
RATINGS
Food
Service
Value
Atmosphere
LOCATION
The Highlight, Hartlepool TS24 0XN, England
All Details
Write a ReviewReviews (336)
Traveller rating
Traveller type
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1 - 10 of 336 reviews

Reviewed today

Pub offering many good value meals and reasonably priced drinks .nice setting close to the marina ,i guess it would be a delight on a sunny day .nice staff .nothing special but adds to the good job that’s been done in the area .

Thank peter f
Reviewed 4 weeks ago

It's a small business that gets quite busy on certain days and times. There is such a large selection to choose from(Including vegetarian). Prices are more than reasonable. The staff are very friendly and nothing is too much trouble. Especially Little Chris/Dave & Caitlin-keep up...More

Thank dawny2211
Reviewed 23 October 2018

went for a meal & there was a folk festival on at the pub,the atmospher was electric,people were just bursting into song and dancing,wonderful, the staff were amazing the boss very freindly and helpful,the meal was lovely,fresh hot looked and tasted great......,there must have been...More

Thank fred h
jacksonsw, General Manager at Jacksons Wharf, responded to this reviewResponded 27 October 2018

Hi Fred, Thank you for your fantastic feedback the staff really appreciate any feedback especially when its so positive. I'm really happy you have enjoyed your recent visit the The Wharf and hopefully you will enjoy many more visits in the future. The Folk festival...More

Reviewed 20 October 2018

My daughter took me out for my 80th Birthday, we had to wait 40mins for our meal and it was disgusting, it was obviously frozen, over microwaved & tastless, and the pastry on the lamb pie was inedible very hard and couldn't be cut with...More

Thank Arthur D
jacksonsw, General Manager at Jacksons Wharf, responded to this reviewResponded 21 October 2018

I am very sorry you did not enjoy your recent visit to The Jacksons Wharf we do aim to give great experiences to all of our guests and we have definitely fallen short of that mark with yourself. Please contact myself via email at jacksonswharf.hartlepool@marstons.co.uk...More

Reviewed 30 September 2018 via mobile

Popped in today to have a Sunday lunch with my friend and our kids. Lovely warm welcome from the minute you walk in. Two for one on meals so that was an absolute bonus! Me and my friend both had a turkey Sunday dinner and...More

1  Thank debbie h
jacksonsw, General Manager at Jacksons Wharf, responded to this reviewResponded 21 October 2018

Hi Debbie, I'm over the moon you have enjoyed yourself at the pub. We have recently changed our Sunday dinner recipes and I'm really happy they are going down a treat. It's also fantastic to hear the kids had a great time after all we...More

Reviewed 18 September 2018 via mobile

Its been a while since weve visited but the meals seem alot nicer the staff were warm and friendly and it wasnt too busy for sunday the whole place seemed to have a friendly vibe wont be waiting so long to go again

Thank lorrainew877
Reviewed 6 September 2018

Went for a meal as we're away on holiday and seen this "2 for 1" pub. I think that the price is over inflated in the first place to give the deal. The meal was micro waved (Hunters Chicken) and very well overcooked. The staff...More

1  Thank Alan S
Reviewed 5 September 2018 via mobile

Popped in for lunch . Not busy, the man behind the bar was very friendly, helpfull and polite. Food was acceptable but nothing to write home about. The real ale was very nice. Great location.

Thank ijdickson
Reviewed 1 September 2018

Having just been to see the Royal Naval and Hartlepool Museum, and feeling very hungry, my wife and I went to 'Jackson's Wharf restaurant', which is situated beside it. Lovely staff, with good customer service skills, good menu , and a comfortable venue - what...More

Thank gormanmichael30
Reviewed 31 August 2018 via mobile

Poor food, dried up steak and chicken tikka masala that was more like glue then a curry that I’ve ever tasted. We also had a mega fish and chips all of my friends was disappointed with there choices. I would not recommend this place to...More

Thank AndrewJamesMutter
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Ask a question
Questions & Answers
cgolding10
12 April 2018|
AnswerShow all 2 answers
Response from jacksonsw | Property representative |
No we don't but we do have BT sports
0
Votes
wouldubeme2
29 September 2017|
AnswerShow all 2 answers
Response from jacksonsw | Property representative |
I'm pleased to see Norman answered this question for you, it's hard to keep track on all forms of communication and I rarely use this one so apologies on reply date, my notifications are not properly set to my phone but I'll... More
0
Votes
Mik D
26 October 2016|
AnswerShow all 6 answers
Response from jacksonsw | Property representative |
The kitchen closes at 10pm every night of the week apart from Sunday which is 9pm Thanks
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$6 - US$10
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Local cuisine, Special Occasion Dining, Groups, Bar Scene, View, Kids, Child-friendly
Open Hours
Sunday
12:00 - 21:00
Monday
12:00 - 22:00
Tuesday
12:00 - 22:00
Wednesday
12:00 - 22:00
Thursday
12:00 - 22:00
Friday
12:00 - 22:00
Saturday
12:00 - 22:00
Location and Contact Information
  • Address: The Highlight, Hartlepool TS24 0XN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Durham  >  Hartlepool
  • Phone Number: +44 1429 862963
  • E-mail
Description
The Jackson's Wharf is situated on Hartlepool Marina, adjacent to the Hartlepool Maritime Experience, with a spectacular view of H.M.S Trincomalee, Britain's oldest warship afloat! The wooden frigate - previously called H.M.S Foudroyant has become the symbol for Hartlepool. We offer a warm and friendly environment, where you can enjoy a refreshing hot or cold beverage from our wide range of drinks, we also have a selection of cask ales, which are brewed from one of our five breweries located throughout the UK. Our Two for One on all main courses gives you great value, whatever the occasion with something to suit everyone, and also a large selection on our specials board which are changed daily and also part of the Two for One. Here is the ideal place to hold a small family gathering, whatever the occasion or even a business lunch. Or simply come and enjoy our views overlooking the marina on our large patio area, whilst listening to the birds over head. Join us every Wednesday from 8pm for our professional fun quiz, consisting of general knowledge, family fortunes and picture round to name but a few.
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