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One Kew Road

1 Kew Road, Richmond TW9 2NQ, England
+44 20 8940 5768
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Overview
  • Excellent30%
  • Very good39%
  • Average12%
  • Poor9%
  • Terrible10%
Travellers talk about
“salad” (12 reviews)
“burger” (10 reviews)
Open Now
11:00 - 23:00All hours
CUISINES
Bar, British, Vegetarian Friendly, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1 Kew Road, Richmond TW9 2NQ, England
All Details
Write a ReviewReviews (239)
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1 - 10 of 236 reviews

Reviewed 1 week ago

Had a meal here on a very busy Saturday evening to celebrate a Birthday. There was a problem with one of the meals and this was dealt with extremely well by a very helpful member of staff, I think she may have been a Duty...More

1  Thank akh1946
Reviewed 2 weeks ago

A friend and I selected this restaurant as a meeting place in Richmond as being the only one near the station which was not a chain or a fast food outlet. First impression of the outer hallway with sofas was a warm and comfortable welcome...More

Thank Humanitarian-Loggie
General Manager A, Manager at One Kew Road, responded to this reviewResponded 2 weeks ago

Hey Timetraveler1st,, I'd like to say thank you for such an amazing review, not forgetting your great title! We found yourself and your wife a pleasure to serve and are ecstatic that you enjoyed our festive menu. We'd love to see you return to try...More

Reviewed 2 weeks ago via mobile

I have to say the outside does not reflect the inside. A lovely warm cosy yet spacious feeling the Christmas Decorations where fresh and happy to say no glitter. We received a warm welcome and were shown directly to a table after being given the...More

Thank TimeTraveler1st
General Manager A, Manager at One Kew Road, responded to this reviewResponded 2 weeks ago

Hey Timetraveler1st,, I'd like to say thank you for such an amazing review, not forgetting your great title! We found yourself and your wife a pleasure to serve and are ecstatic that you enjoyed our festive menu. We'd love to see you return to try...More

Reviewed 2 weeks ago

As a small family adult group, we’ve eaten at this restaurant 5 or 6 times since it opened a few years ago. The first time we had an enjoyable meal, pleasant service and thought we would come again. But it’s been a steady decline since...More

Thank ThisgirlLondon
Reviewed 3 weeks ago

Went here for lunch with a friend in the run-up to Christmas, and had a very disappointing experience. The bar wasn't busy at all, and yet our food took almost half an hour to arrive and when it did it was almost burnt, and unappetising....More

1  Thank M_Stoneway
General Manager A, Manager at One Kew Road, responded to this reviewResponded 2 weeks ago

Dear M_Stoneway, I am very dissappointed to hear about your unsatisfactory visit before Christmas. We pride ourselves on serving great food with attentive and friendly service which we clearly we did not deliver this on your visit. I'd like to discuss this further with you...More

Reviewed 3 weeks ago

First time I have eaten in this restaurant and partook of the Christmas Menu. I did not have a starter as there was not anything that I would have enjoyed. Perhaps a choice of fresh fruit e.g. melon would have been nice. However, the Christmas...More

Thank VJenner
General Manager A, Manager at One Kew Road, responded to this reviewResponded 2 weeks ago

Hi VJenner, I am so glad to hear you enjoyed our festive menu over the Christmas period, we will pass your feedback on to our menu development team over an extra starter option to broaden the range of guests we can appease with our festive...More

Reviewed 4 weeks ago via mobile

Visited with my wife on Saturday evening around 9pm, wasn’t too busy but nice atmosphere and ambience. Place well done up, large place as has 2 levels. Great location, opposite station. Bar staff friendly. Starters (bread with creamy mushrooms and fried Brie with chutney) were...More

Thank ARG4679
Reviewed 10 December 2017 via mobile

Lovely service and food was delicious! Waiter really appreciated us and treated us like a restaurant rather than just a pubMore

Thank Mohammed A
General Manager A, Manager at One Kew Road, responded to this reviewResponded 2 weeks ago

Hi Mohammed, We pride ourselves on giving our guest the best possible service and food we can. I am very glad you had a great time dining with us and we hope to see you in the near future. All the Best Jake and the...More

Reviewed 1 December 2017

Went in for a light lunch snack with 2 friends. Restaurant was very quiet, yet we waited a long time. Ordered 2 mulled wines & 1 soft drink, but food came first despite waiting for 10-15 minutes. We reminded staff about our drinks & they...More

Thank Janet696
Reviewed 30 November 2017 via mobile

Came here with a friend on a Monday night. I work in Richmond so popped in at lunch to see if booking was necessary, the waitress kindly reserved a table for 2 for me and was very helpful in recommending the best vegetarian items on...More

1  Thank LiaBhimani
General Manager A, Manager at One Kew Road, responded to this reviewResponded 2 weeks ago

Hi Lia, Thank you for taking the time to write such a complimentary stuffed review. Nothing makes me more proud of the team than hearing they've served our guests in such a manner that helps make their night great! We hope you visit again soon...More

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Ask a question
Questions & Answers
Gerri s
18 August 2017|
Answer
Response from OneKewRoad | Property representative |
Hi Gerri, We serve draft lager and cask ales. Our draft lagers are: Amstel, Peroni, Pravha, HopHouse13 and Stiegl. Our cask ale is London Pride. We also serve Guinness Extra Cold as our stout, and Meantime Pale Ale. Hope... More
0
Votes
christophergates
23 July 2017|
Answer
Response from OneKewRoad | Property representative |
Hi Chris, we do take American Express, no problems at all. Kind Regards, Rachel 0208 940 5768
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Brunch, Breakfast, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Groups, Bar Scene, Child-friendly, Business meetings, Kids
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 1 Kew Road, Richmond TW9 2NQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Richmond
  • Phone Number: +44 20 8940 5768
Description
An idyllic retreat set in beautiful country house-style surroundings, One Kew Road serves a menu of gourmet European recipes. Trained in high-class cookery schools in Spain and Italy, the chefs bring a wealth of experience, and demonstrate knowledge of a breadth of classic and complex cooking techniques. Partnering with Rothschild wine merchants, guests can choose a bottle from the well-stocked cellar.
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