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Carluccio's - Richmond

31-35 Kew Road, Richmond TW9 2NQ, England
+44 20 8940 5037
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Overview
  • Excellent23%
  • Very good34%
  • Average22%
  • Poor14%
  • Terrible7%
Travellers talk about
Open Now
08:00 - 23:00All hours
CUISINES
Italian, Vegetarian Friendly, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
31-35 Kew Road, Richmond TW9 2NQ, England
Write a Review
Reviews (289)
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1 - 10 of 289 reviews

Reviewed 5 days ago via mobile

Very good and the service was very good. Friendly and great with children. Food was very nice and very tasty. Great coffee too

Thank EvangelosDemetriou
Jamie H, General Manager at Carluccio's - Richmond, responded to this reviewResponded 4 days ago

Hey, It's great to here you enjoyed your fathers day breakfast, there was definitely a happy buzz in the air. I will pass your compliments on to the team and we look forward to seeing you again soon, Kind Regards Jamie

Reviewed 3 weeks ago

A bright airy restaurant. Welcoming staff and our waitress could not have been more friendly and helpful. Great food, well cooked and well presented and with reasonable prices. Definitely a " go again" place

Thank Paul M
Jamie H, General Manager at Carluccio's - Richmond, responded to this reviewResponded 2 weeks ago

Hi Paul, Thank you so much for writing a review. It's great to here you had a great evening and hopefully we will see you in the near future. Thanks again Jamie

Reviewed 3 weeks ago

Fantastic meal for two on a Saturday evening. Great atmosphere on a warm summers evening, the food was amazing, the waitress was lovely, kind, and attentive, and the General Manager Jamie was extremely welcoming and accommodating. A wonderful evening.More

Thank Lola783
Jamie H, General Manager at Carluccio's - Richmond, responded to this reviewResponded 3 weeks ago

Hi Lola, Thank you so much for taking the time to write a review. The team and I will always do whatever we can to make our guests feel comfortable and at home. Hopefully we will see you again soon for a cocktail in the...More

Reviewed 4 weeks ago via mobile

I have visited this branch of Carluccios regularly in the past few years as I often book for a pre-theatre supper. This was exactly why I booked an early supper with three friends yesterday. The service was slow at times. The food okay but nothing...More

Thank MrsALove
Jamie H, General Manager at Carluccio's - Richmond, responded to this reviewResponded 4 weeks ago

Hello, Thank you for taking the time to write a review of your recent visit. I would love to be able to discuss this further with you on the phone, or in person so I am able to rectify the situation and stop this from...More

Reviewed 2 May 2017

We had a very friendly waitress. I have an allergy reaction to garlic/onion. My food was cooked in a separate pan in order to make sure that there was no trace of the above ingredients. The chicken MIlanese was excellent , beautifully presented Attention to...More

Thank hayesbobbie
Jamie H, Manager at Carluccio's - Richmond, responded to this reviewResponded 4 May 2017

Hello Bobbie How are You ?? Never late to wish Happy Birthday to You !!! Thank you for nice review about our place. I am very happy that you enjoyed our chicken Milanese , Its one of my favourite dishes too !! and Prosecco too...More

Reviewed 2 May 2017

A lovely clean, airy restaurant. The staff were cheerful and pleasant. The manager was particularly helpful in advising my friend, who has a garlic food allergy, about which dishes contained garlic and offered to cook her order separately. We ordered from the reasonably priced set...More

Thank G4880MYpaula
Jamie H, Manager at Carluccio's - Richmond, responded to this reviewResponded 4 May 2017

Hello Paula Really I appreciate for your time to write nice review about our restaurant . Also I am very happy that you enjoyed our food as always its excellent !! Also we are extra care about any types of allergy , and always happy...More

Reviewed 29 April 2017 via mobile

Great restaurant. Wonderful food. I couldn't ask for more. Great staff and lovely food. I couldn't ask for more.

Thank Alexander W
Jamie H, Manager at Carluccio's - Richmond, responded to this reviewResponded 2 May 2017

Great to hear that you had wonderful time with us . Always with pleasure to have a nice customer like you . Please come again soon to have a again wonderful treat . All the best Violet

Reviewed 26 April 2017 via mobile

The food is hit and miss- sometimes very good and sometimes average . The wine and/or prosecco is more often than not served wine . I do go back a lot however because the service is excellent and they will deal with anything not right,...More

Thank minnieinrichmond
Jamie H, Manager at Carluccio's - Richmond, responded to this reviewResponded 2 May 2017

Hello Nice to hear that you enjoying our service and most of time our food . Our food standards should be every time the same and we are making sure every time , that customers will experience that when they dining with us . Yes,...More

Reviewed 26 April 2017 via mobile

" Arrived to Richmond just two minutes walking distance from the train station was so easy to find, very warm greeting with a nice wide smile from the staff there who were so helpful and serving with pleasure , food was very tasty , just...More

Thank Johnmelad
Jamie H, Manager at Carluccio's - Richmond, responded to this reviewResponded 2 May 2017

Hello John Thank you for time to write review. Really nice and true words about our place at Richmond. I'm grateful that you enjoyed our service and food . Hopefully you will come again soon to have delicious meal and maybe glass of Prosecco ???...More

Reviewed 14 April 2017 via mobile

Carluccios in Richmond is a lovely place if you are looking for some good food and excellent service. I would certainly recommend their food and also have a nice selection of drinks and beverages. Not only that, the staff are very friendly and helpful. It's...More

Thank Conroy P
Jamie H, Manager at Carluccio's - Richmond, responded to this reviewResponded 17 April 2017

Hi Conroy Thank you for great review about our restaurant!! So happy that you enjoyed the food and service . I Hope to catch you again soon for a cocktail in the sun, All the best Justyna

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Kids, Child-friendly
Open Hours
Sunday
09:00 - 22:30
Monday
08:00 - 23:00
Tuesday
08:00 - 23:00
Wednesday
08:00 - 23:00
Thursday
08:00 - 23:00
Friday
08:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: 31-35 Kew Road, Richmond TW9 2NQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Richmond
  • Phone Number: +44 20 8940 5037
  • E-mail
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