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Visited with my wife and was really looking forward to dining here after years of passing by and always saying one day we will go there.
Well tonight was the night me and my wife decided to treat ourselves.... we wish we had not bothered....More
My friends and I went for a meal at Luigi’s on Friday night. It was a lovely experience from start to finish. The staff were welcoming and very attentive, we felt safe and covid safety measures were in place. All our food was delicious and...More
Luigis had been our go to restaurant for years. Having moved from the locale we were excited to book and revisit an old haunt after 5 years away.
Whilst one couldn't say the food was bad, so when asked by the waiters if everything was...More
Date of visit: October 2020
cpf127, Manager at Luigi's Italian Ristorante and Pizzeria, responded to this reviewResponded 12 October 2020
We are sorry to see that we didn't live up to your expectations (or memories). Unfortunately we also had to adjust our way of serving in these challenging times and some things maybe are not as they were 5 years ago.
I've visited this place previously but this time I really had to write a review, which I rarely do because the customer service was exceptional. We were immediately brought some free tomato garlic bread to the table, followed by free bowls of warm bread and...More
Date of visit: September 2020
cpf127, Manager at Luigi's Italian Ristorante and Pizzeria, responded to this reviewResponded 3 October 2020
Thank you for taking the time to share a nice experience. In the current climate, with all the stress and the restrictions, it means so much for everybody involved. We hope to see you again soon. Until then, stay safe.
Was feeling abit apprehensive after reading previous reviews but thought it was worth a go under the new government eat out help out scheme.
I booked a table for 2 for 7:30 , unfortunately my friend was running slightly late. The staff were very friendly...More
Went here on a Friday evening following my first visit about 2 years ago. On my first visit just had a drink and Pizza which was fine but not memorable. Tonight I wanted something more refined and exciting. Cheerful polite staff at reception and a...More
The restaurant itself is absolutely beautiful and the staff (including kitchen staff) are brilliant. The service was really quick and staff were very polite.
We ordered the prawn starter which was just phenomenal. Really recommend it!
For main, it was a slight let down. I...More
The main problems were:
1. We booked a table – but when we arrived there was no record of our booking. The waitress told us ‘this happens all the time’. An early warning!
2. They mixed up our orders. Vegetables not the salad we ordered....More