While the food we had was good and prompt, this Rotisserie had no chicken which ruled out a lot of the menu. They also forgot our side order. They were out of 3 things on the dessert menu (we were told of 2 and when...we went to order the 3rd were told they were out of that). They weren't that busy, but clearly didn't have enough staff as it was really difficult to get the attention of a server to pay the bill. Disappointing experience for an anniversary meal.More
Hi We are sorry there were several items missing we are closing our doors in six days for an very exciting refurbishment so menu availability is limited at present we do hope you come back and try us again
Fabulous Sunday lunch in The Fleeting Brook. Food hot and tasty. Well presented. Management and staff were amazing. Friendly helpful and made the day extra special. Thankyou. We look forward to visiting again very soon.
Hi Many thanks for such positive feedback, we are really pleased you had a great experience and I will be sure to pass such great comments onto the kitchen team. We look forward to seeing you soon
Visited as a family of 4, was very pleased with the food and the service from our waitress Tiabella, was amazing. Will definitely be coming again!
Hi Many thanks for such a positive review, we are pleased that you had a great experience with us and we look forward to seeing you again very soon
Waited ages for food. Waitress kicked over dogs water bowl, despite requests to have the floor moped, all ignored, my husband grabbed kitchen roll from bar and cleaned up. Bar staff appallingly rude. Food abismole. Certainly not worth the money paid. Shall never return. Just...don't know how these places get away with it.More
Hi Evening I do apologise for your recent visit if you could email Me at fleetingbrook.caterham@marstons.co.uk so we can discuss this further
I was very satisfied with the service from Charlotte/Lottie on Saturday, as we came in a big group I was pleased with how we was all served and treated. I throughly enjoyed the cod and chips, I highly recommend!
Hi Many thanks for the positive review I will be sure to pass these great comments on to Charlotte
We spent nearly £100 on food and drink in here to then be refused another drink due to apparently bad behaviour in the summer which we strongly dispute as we are the most placid people you could find. Quite honestly disgusted with our treatment tonight...and will most definitely not ever be returning. Also very slow service even though it was empty in there. My feeling is if there was an issue with us surely we should of been told when we entered instead of taking our money. Never felt so badly treated by any establishment in my life. The management peoples skills are to be desired.More
Hi Could you please email me on fleetingbroook.caterham@marstons.co.uk to discuss this in further
Having spotted a new sign for "Carvery" phoned up to check and was assured yes there is a Sunday Carvery -booked. Waitress very helpful and cheerful but told us ignore the menu and Sunday roasts were limited to a choice of beef and chicken ....We went for one of each but on arrival it bore no resemblance to a traditional Sunday Carvery - the beef was a "double" - square piece of brisket and portion of steak sliced in to thick slices. It came with roast potatoes, Yorkshire pudding and gravy but the seasonal vegetables were kale and red cabbage, Steak was chewy and brisket fatty. The chicken carvery consisted leg and wing of a spit roast chicken, greasy and tasteless. Only consolation was pleasant service and cheap price @£13 per head including soda waterMore
Hi We do not offer a carvery on a Sunday we are a rotisserie house
Came in to the Brook for a quiet lunch break. Chloe and Yasmin served me. They were able to assist me in all areas of the menu. I had the buttermilk chicken burger. It came out piping hot and was very enjoyable. Service was quick...and I wasn’t pestered during my visit. Will definitely be returningMore
Many thanks for such a great review. We are glad you had a great experience and we look forward to seeing you again very soon
We had a lovely chicken in the fleeting brook. The food was great tasty and big portions, the service from Sandra was perfect
Many thanks for your great review we are really glad your enjoyed our signature dish. We look forward to seeing you again very soon
Would never come back hear again rude staff and food that's not even fit to eat it was stone cold raw
Hi Can you please email me at fleetingbrook.caterham@marstons.co.uk
