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Called in for a lunch and drinks, sat outside and we waited and waited nobody even came to hand out a menu or acknowledge us, after 30/40 mins we left, if this is a taste of stopping there!!!More
Date of visit: April 2018
1 Thank lgmilner
Nici H, Manager at Altitude Lodge, responded to this reviewResponded 13 April 2018
Thank you for taking the time to review your recent visit to Altitude Lodge. I am horrified to hear that you were not greeted with our usual very prompt and friendly service and have raised this with the Hotel Management Team. Once again, our apologies...More
Stopped for hot chocolate as recommended by friend, golly gosh the absolutely best hot chocolate ever on the mountain, completely amazing. Add to this great, friendly service and the best loo on the mountain we came across. So impressed we booked for lunch the next...More
We spent a week from the 11/3/18 and booked the hotel fully with our party ! It was a first for me , but the rest of the party it was there 4 th year there and could find any faults in previous years ,...More
We’ve been coming to this restaurant since it opened and sadly it’s really gone down hill (pardon the pun!). When it first opened the food was superb and the service mediocre, now service is poor and food is mediocre. Most of the waiting staff seem...More
Date of visit: January 2018
Nici H, other at Altitude Lodge, responded to this reviewResponded 3 February 2018
Thank you for taking the time to review your recent visit to the Altitude Lodge Restaurant.
I am extremely sorry to hear of your disappointment, and that the service and food did not meet your expectations from previous visits.
I have passed on your feedback...More
It may only have been a hot chocolate - but what a hot chocolate. It was not any hot chocolate - it was an Altitude Lodge hot chocolate, an Altitude Lodge hot chocolate with Baileys - silky smooth, warming, refreshing (twas after skiing to get...More
Had a fantastic lunch there on Sunday, with a large group. Service was fine and the food great. Views amazing and it's easy to slip into a very relaxed attitude to skiing. Very cool music and - bonus - the loos are not down a...More
Following a recent trip up the mountain in Les Gets, we stopped here for a drink...the service is great. We seated ourselves and were soon served. The waitresses are all English so no French needed here :-)
The hot chocolates were delicious and in the...More
The bar staff here were super friendly and they seemed to be English. This was super helpful when we left our parents there while we skied. They were able to sit in the sun and watch their grandchildren ski down the mountain. The hot chocolate...More