I have been going to this location almost everyday for 4 years and the workers are all friendly and make the freshest coffee around the area. They make donuts on the premises now, so they are just as fresh!
The service was just lacking. The food was not outstanding but it also was not terrible just average. The piece that struck me was the service, you are a coffee house providing people with the morning pickup don't be so curt.
It's not a gourmet coffee nor a heart warming breakfast, but it can wake you up and quench the hunger.