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Slow to be served and quality of food poor. Salad meal was like side salad with grill chicken on top. Halloumi was rubbery and butternut squash not fully cooked and bottom slice not grilled. Expected so much more after the wait, very disappointing. Only positive-plenty...More
we went for Sunday lunch in January and was net by the lovely Mary who found a table for us in a very busy restaurant. nothing was too much trouble for her and our food was quick and delicious! highly recommend.
Went back to the UK first time in 21 years (from New Zealand) to see my parents we went to the Excavator for a meal the staff were so good to my parents Taking there food to the table they could not be any nicer...More
The food was not too bad but not as per the menu. After raising the matter with the Staff loud voices were heard from kitchen, without satisfactory explanation nor any attempt at resolution. Left disappointed and a little upset at the lack of Customer focus...More
Date of visit: December 2018
1 Thank tsM6730UZ
Diane B, Manager at The Excavator, responded to this reviewResponded 31 December 2018
Thank you for your review. I’m sorry you didn’t enjoy your visit here at the Excavator. After speaking to the staff you were genuinely missing the tomato which is a component of the burger meal you also complained about lettuce we have always used mixed...More
We called on spec for a late lunch and found the pub nearly empty about 2.15 on a Saturday.
We ordered the chicken and leek pie with chips instead of mash and the Hunter’s chicken, with sweet potato fries instead of chips, and veg instead...More