Shelbourne Bakery and Restaurant

Shelbourne Bakery and Restaurant

Someone from this business manages this listing.
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+44 28 3026 2002+ Add website
Hours
Mon
8:00 - 18:00
Tue
8:00 - 18:00
Wed
8:00 - 18:00
Thu
8:00 - 18:00
Fri
8:00 - 18:00
Sat
8:00 - 18:00
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Ratings and reviews
4.5
4.5 of 5 bubbles

RATINGS
Food
4.5 of 5 bubbles
Service
4.6 of 5 bubbles
Value
4.3 of 5 bubbles
Atmosphere
4.2 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
CUISINES
Irish, Cafe
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch
features
Is this a British restaurant?
CUISINES
Irish, Cafe
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch
FEATURES
Takeout, Reservations, Seating, Highchairs Available, Wheelchair Accessible, Wine and Beer, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards, Table Service
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4.5
4.5 of 5 bubbles172 reviews
Excellent
96
Very good
48
Average
11
Poor
10
Terrible
7
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Rodney M
Hillsborough79 contributions
4.0 of 5 bubbles
Jan 2020 none
Stopped for coffee and fruit scone on business trip to Newry. Amazed at kindness of Shelbourne young wiaitresses to senior citizens and their patience with folks well into the 80s and even 90s. These young people are hospitality professionals and decient human beings in a city not famied for its kindess to strangers. At rthe till Sinead Campbell, I think, went the extra mile in reminding pre occupited me to take some butter and jam to go with the scone, which, at her suggestion was heated. This place deserves the success it enjoys. Hope the owners appreciate the gems waiting at table?
Written 11 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

RMSMOSKVA2
Moscow Oblast288 contributions
4.0 of 5 bubbles
Aug 2021 none
A short review, but wanted to raise the green positive flag to this simple but effective local bakery and restaurant. We popped in for a lunch as an alternative to the very poor hotel food served where we were, in close proximity to the Shelbourne. The Bakery is the frontage and it opens out to a restaurant at the back, comfortable, but busy, so be warned if you like quaint and quiet. It ain't. However, if you want an honest meal, well prepared, good value and reflective of traditional local flavors and ingredients, nothing lost to try something here. I had the excellent cod and chips, with a side of gravy (no comments please). I can say that the fish was well cooked, batter was crispy, fries were hot and tasty. Any extra asked for was brought promptly and efficiently. We had Apple pie and Ice Cream for dessert, again simple but tasty. We have eaten several meals here now, including breakfast and I would highly recommend it as an alternative to the more expensive hotel breakfasts in the neighbourhood. Try the gravy with the fries. It's a game changer.
Written 9 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

caoimhenireland
54 contributions
5.0 of 5 bubbles
Aug 2020 none
visited my sister in Newry with my grandaugher last week and went here for lunch, was very busy had to wait about 15mins for table and before we ordered we were told we would have to wait approximately 30 mins. Food was excellent as was the staff they were so pleasant and rushed off their feed. Would definitely recommend it.
Written 15 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Newryoneisback
Newry3001 contributions
2.0 of 5 bubbles
Dec 2020 couples
This place proves you may have money but it don’t buy class. For many years we’ve ordered our Christmas desserts - the pavlova is quite good, the sponge cake is excellent and the lemon meringue pie is truly awful rubbish apart from the meringue topping. All the dessert, cake and pastry prices really are really top dollar for what is largely industrially processed, cheap fat and cheap sugar - no butter in sight in most pastries. Their butter shortbread at £4 has butter but M&S is far better quality, less ingredients and far cheaper - a local bakery should be able to beat M&S on prices hands down. We had stopped buying their flaky mince pies a few years ago as they are margarine based cheap fat with an unpleasant aftertaste while again M&S offer much more tasty butter flaky pastry at half the price. And for my observation about class well it’s this: Like many others we collect our goods on Christmas Eve and with Wu flu the queue outside on a bitterly cold winter morning with a sharp wind was very long indeed. We were in the queue 40 minutes and noted others queuing comment on why the management weren’t offering those queuing and freezing a complimentary tea to warm them up. Goodwill is missing here. Fact is tea is a nominal cost and on a bitter winter day it’s the human thing to do. As I said ya might have brass but it don’t buy ya class.
Written 28 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Joanne M
Newry2 contributions
1.0 of 5 bubbles
Aug 2020 family
We have been long-standing customers of this bakery and restaurant and have always had great things to say about the staff and their delicious cakes. We have always dealt with the bakery manager Marie and even got our wedding cake from here. Last week I ordered a gluten free Hey Duggee Victoria sponge cake for my son’s second birthday party. The cake was nicely decorated and looked perfect from the outside but when I cut it there was no jam in the cake at all and the sponge seemed raw. It was tasteless and doughy. A lot of people at the party pointed this out to me. I was disappointed as it had been expensive and we expected it to be nice. I was embarrassed complaining but thought it best to give feedback. I called on Monday and spoke to Shannon who was lovely and very apologetic. I said I would drop the cake in for them to look at it that afternoon. They said they would ring me when they showed it to the manager and bakery staff. I did not receive a call at all. This morning (4 days later) I called myself. I spoke to Shannon again who told me the baker had said that’s the way their gluten free cakes are and that’s it. I am very disappointed as we all felt the cake was well below standard. It shouldn’t matter that it is a gluten free cake. We have had them before and they’ve been fine. The Corn Dolly do beautiful gluten free cakes and I’m sorry we ever went near the Shelbourne now. It’s not about the cake as such it’s more about the lack of engagement when I made a complaint. We will not be back and I would not recommend any of their gluten or dairy free products. In this day and age It is not acceptable for people with food intolerances to be served substandard food.
Written 28 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Newryoneisback
Newry3001 contributions
2.0 of 5 bubbles
May 2020 none
I called in here to buy some cakes a few days ago. The restaurant part is closed down as an ongoing requirement of ‘lockdown’ so most of the staff are laid off. They have a small window open, at the front of store, from which to serve take-away coffees and as usual the serving staff are a friendly bunch. There was a table just inside the front door for customers to spray hand sanitizer and plastic gloves were also provided but these were only medium size so of no use for me. I was taken aback to see that the staff working behind the counter were practically side by side. It seems madness to me to feign social distancing for customers when simultaneously having staff literally rubbing shoulders. The owner was also behind the counter on the phone seemingly oblivious to the fact that he and his staff were completely ignoring any concept of social distancing.
Written 4 May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

T clarke
1 contribution
2.0 of 5 bubbles
Aug 2020 couples
Myself and my wife called for lunch, food was delicious and staff friendly however there were absolutely no safety guidelines being followed. The tables were very close together, menus salt and pepper and sauces were being reused after each customer with no sanitizing and staff were not wearing masks. The place was packed with no staff supervising each entry, and customers leaving had to push past those standing inside the door of both bakery and restaurant. These current times i know are hard for local business's but I was extremely concerned as the risks were so high, there was no room for social distancing as the place was so busy and believe this to be extremely irresponsibly.
Written 6 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Richard T
7 contributions
2.0 of 5 bubbles
Dec 2021 solo
It was a bit old and stuffy. They're often very busy, if you want a quick takeaway breakfast, your order goes into the queue for the restaurant so you could end up waiting 40 minutes like me at peak times. The staff are nice enough but not well trained, sometimes just standing around doing nothing while you're waiting for service. Even though they've got a huge selection of cakes and breads, none of them are particularly standout. Very bland and boring I struggled to find one thing I liked the look of.
Written 5 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

blonayBelfast
Belgium68 contributions
5.0 of 5 bubbles
Feb 2020 none
Fabulous brunch served by such friendly and attentive staff. The slims were yummy! Even able to have a pint a while later as we nattered the time away with our friend. As for the cakes.......I was very privileged to have a selection of little cakes which were all delicious. Just as well as I’d still be sitting there trying to decide on just one! An amazingly friendly restaurant, professional and efficient whilst focusing on the attention to detail which delivers the whole package. With much thanks to the staff for making our visit with our friend that extra bit special.
Written 21 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sean
Ireland88 contributions
4.0 of 5 bubbles
Oct 2022 family
Called last Thursday for something to eat. As usual, service is very good. Ordered the fry, which arrived freshly prepared and overall was very tasty. Reason for dropping a point to 4 star review was because of the sausages. Please, for the sake of a few pence more, use good quality butchers sausages instead of tasteless catering sausages. Whilst sausages were well cooked, I only eat 1 and left the other, as being easily identifiable as catering sausages they are tastless. Otherwise, loved everything else. Will definitely revisit.
Written 19 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

dog
7 contributions
2.0 of 5 bubbles
Feb 2023 family
Got a seat quickly enough. Lady who took our order was very rude, made me feel uncomfortable felted like she was looking down at me and my family and I don't know why? Her name was Jacqueline she needs to be retrained in manners. Waited about 30 mins before we got food and the place wasn't busy. Loads of staff stood around chatting, but most of them were friendly apart from Jacqueline. The food was ok, ordered curry wasn't that nice wouldn't order it again. Wouldn't return, I advise go somewhere else.
Written 9 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

AlwaysBeliever
2 contributions
4.0 of 5 bubbles
Feb 2023 solo
There’s no denying the food is delicious but the price of the bakery is now extortionate. 1 little (literally) gingerbread man will sent you back over £1.00. I cannot see how that is justified especially as a business that is constantly upping their prices every few months. The restaurant food as always is delicious to eat but again on the pricey side. However the quantity of it does make it worth it. Beautiful inside and friendly staff make it worth a trip.
Written 28 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Joe 23
Dublin247 contributions
4.0 of 5 bubbles
Jul 2020 couples
We called in here for lunch. It was about 3pm and even then, well after the lunchtime rush it was pretty busy. We have eaten here many times before. The food we ordered was fine. There was a lot of staff who all seemed to be busy but were always polite and attentive. We enjoyed our meal and we will be back.
Written 9 July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Elizabeth Kavanagh
Dublin2 contributions
4.0 of 5 bubbles
Jul 2024 family
I had the French Toast and my hubby had A Small Breakfast. One Egg a piece of black and white pudding one sausage Two back Rashers and 2 Pieces of Soda Bread Toasted And A Pot of Tea. The Bill came to £24.30 . I looked at the Menu and this Doesn't Add Up. According to the Menu I was Over Charged.
Written 22 July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Christopher M
Lurgan27 contributions
5.0 of 5 bubbles
Jul 2023 couples
Myself and my wife went for lunch, yesterday the 7th July. We both had the fish supper meal and found it to be the best we ever had. So many restaurants, hotel's,cafe and carry outs tell you it's Cold,so many times we have been disappointed so we vote with our feet and don't go back are order something else This was diffently Cod at it's best. We sat in the front of the cafe beside bakery,the girl who served us was excellent,so nice to see someone who are pleasent and professional,also noted a young guy servicing and he was also excellent. No doubt next time in Newry we will return and will have no hesitation in recommending The Shelbourne. Keep up the good work. Chris & Jackie Bleary Portadown S
Written 8 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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SHELBOURNE BAKERY AND RESTAURANT, Newry - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

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