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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Irish, Cafe
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch
View all details
meals, features
Reviews (169)
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Traveller rating
95
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6
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Reviewed 8 July 2023

Myself and my wife went for lunch, yesterday the 7th July. We both had the fish supper meal and found it to be the best we ever had. So many restaurants, hotel's,cafe and carry outs tell you it's Cold,so many times we have been disappointed...so we vote with our feet and don't go back are order something else This was diffently Cod at it's best. We sat in the front of the cafe beside bakery,the girl who served us was excellent,so nice to see someone who are pleasent and professional,also noted a young guy servicing and he was also excellent. No doubt next time in Newry we will return and will have no hesitation in recommending The Shelbourne. Keep up the good work. Chris & Jackie Bleary Portadown SMore

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 February 2023 via mobile

There’s no denying the food is delicious but the price of the bakery is now extortionate. 1 little (literally) gingerbread man will sent you back over £1.00. I cannot see how that is justified especially as a business that is constantly upping their prices every...few months. The restaurant food as always is delicious to eat but again on the pricey side. However the quantity of it does make it worth it. Beautiful inside and friendly staff make it worth a trip.More

Date of visit: February 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 February 2023 via mobile

Got a seat quickly enough. Lady who took our order was very rude, made me feel uncomfortable felted like she was looking down at me and my family and I don't know why? Her name was Jacqueline she needs to be retrained in manners. Waited...about 30 mins before we got food and the place wasn't busy. Loads of staff stood around chatting, but most of them were friendly apart from Jacqueline. The food was ok, ordered curry wasn't that nice wouldn't order it again. Wouldn't return, I advise go somewhere else.More

Date of visit: February 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 February 2023 via mobile

Decided to dine here for breakfast. Breakfast was ok. The sausages were tasteless . Everything was ok. Wasnt greasy or anything.

Date of visit: February 2023
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Reviewed 19 October 2022 via mobile

Called last Thursday for something to eat. As usual, service is very good. Ordered the fry, which arrived freshly prepared and overall was very tasty. Reason for dropping a point to 4 star review was because of the sausages. Please, for the sake of a...few pence more, use good quality butchers sausages instead of tasteless catering sausages. Whilst sausages were well cooked, I only eat 1 and left the other, as being easily identifiable as catering sausages they are tastless. Otherwise, loved everything else. Will definitely revisit.More

Date of visit: October 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 April 2022

first visit to the shelbourne It was very busy but we were quickly allocated a table We both opted for the special which was Cod and Chips with mushy peas and a pot of tea The meal was beautiful and Shauna who was serving us...was lovely really efficient and very pleasantMore

Date of visit: April 2022
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Reviewed 5 December 2021 via mobile

It was a bit old and stuffy. They're often very busy, if you want a quick takeaway breakfast, your order goes into the queue for the restaurant so you could end up waiting 40 minutes like me at peak times. The staff are nice enough...but not well trained, sometimes just standing around doing nothing while you're waiting for service. Even though they've got a huge selection of cakes and breads, none of them are particularly standout. Very bland and boring I struggled to find one thing I liked the look of.More

Date of visit: December 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 September 2021 via mobile

We came in this cafe on our way going to the airport, the food was ok but for the price you hardly got any, I ordered the large breakfast which at least 1/4 of the plate was soda bread and a latte, can’t fault the...waitress she was very polite. We also went into the bakery next door which was very reasonably priced and tasty.More

Date of visit: September 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 September 2021

A short review, but wanted to raise the green positive flag to this simple but effective local bakery and restaurant. We popped in for a lunch as an alternative to the very poor hotel food served where we were, in close proximity to the Shelbourne....The Bakery is the frontage and it opens out to a restaurant at the back, comfortable, but busy, so be warned if you like quaint and quiet. It ain't. However, if you want an honest meal, well prepared, good value and reflective of traditional local flavors and ingredients, nothing lost to try something here. I had the excellent cod and chips, with a side of gravy (no comments please). I can say that the fish was well cooked, batter was crispy, fries were hot and tasty. Any extra asked for was brought promptly and efficiently. We had Apple pie and Ice Cream for dessert, again simple but tasty. We have eaten several meals here now, including breakfast and I would highly recommend it as an alternative to the more expensive hotel breakfasts in the neighbourhood. Try the gravy with the fries. It's a game changer.More

Date of visit: August 2021
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Reviewed 13 August 2021 via mobile

We expect to be relaxed at lunch but this was far from relaxing. The staff ran around the restaurant and the noise was unreal. The food was OK but the atmosphere was awful.

Date of visit: August 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 July 2021

I ordered a cake for my husband’s 50th Birthday having perused their website and deciding on a cake in the shape of the number 50 to mark this momentous occasion. The girl that took my order asked for a message and knowing that space would...be limited, I decided on a short message. She asked me whether I wanted a photo which I had not considered due to the design of the cake but then decided to add this also. I paid for the cake. I collected the cake today and to my horror it was simply just a square cake with no 50! This was supposed to be presented at a surprise party tomorrow- I was so upset and shaking on the verge of tears after all my planning and more than two weeks notice. The staff only made excuses, like the person who took the order would not get things wrong, they didn’t do digits anymore, and there was not enough bakers, yet this was on their website and I had given clear instructions- a square cake could be ordered from anywhere- I was also told that digit cakes were much more expensive and could cost around £70??? I told them that I was willing to pay the costs- buying a cake for an important occasion was not a price problem- I was offered icing of 5 and 0 to be placed on either side of the photo and some cheap number candles. I told them I already had a topper and sparklers which were supposed to go on each of the digits- really disappointed with the service and poor excuses- The cake was supposed to be the centrepiece at the party but the order was not fulfilled-More

Date of visit: July 2021
Helpful?5  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 December 2020 via mobile

This place proves you may have money but it don’t buy class. For many years we’ve ordered our Christmas desserts - the pavlova is quite good, the sponge cake is excellent and the lemon meringue pie is truly awful rubbish apart from the meringue topping....All the dessert, cake and pastry prices really are really top dollar for what is largely industrially processed, cheap fat and cheap sugar - no butter in sight in most pastries. Their butter shortbread at £4 has butter but M&S is far better quality, less ingredients and far cheaper - a local bakery should be able to beat M&S on prices hands down. We had stopped buying their flaky mince pies a few years ago as they are margarine based cheap fat with an unpleasant aftertaste while again M&S offer much more tasty butter flaky pastry at half the price. And for my observation about class well it’s this: Like many others we collect our goods on Christmas Eve and with Wu flu the queue outside on a bitterly cold winter morning with a sharp wind was very long indeed. We were in the queue 40 minutes and noted others queuing comment on why the management weren’t offering those queuing and freezing a complimentary tea to warm them up. Goodwill is missing here. Fact is tea is a nominal cost and on a bitter winter day it’s the human thing to do. As I said ya might have brass but it don’t buy ya class.More

Date of visit: December 2020
Helpful?6  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 August 2020 via mobile

Went here today for breakfast. It’s always our go to place if we want a nice breakfast. Staff always polite and helpful. Food not over priced. Food always arrives in good time. My partner had a large fry and couldn’t fault it. I had an...omelette and also couldn’t fault it. I’ve had deserts previously from here and they are always delicious. Good variety of drinks. They do a lovely hot chocolate. Overall a very nice place to go and eat.More

Date of visit: August 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 August 2020

We have been long-standing customers of this bakery and restaurant and have always had great things to say about the staff and their delicious cakes. We have always dealt with the bakery manager Marie and even got our wedding cake from here. Last week I...ordered a gluten free Hey Duggee Victoria sponge cake for my son’s second birthday party. The cake was nicely decorated and looked perfect from the outside but when I cut it there was no jam in the cake at all and the sponge seemed raw. It was tasteless and doughy. A lot of people at the party pointed this out to me. I was disappointed as it had been expensive and we expected it to be nice. I was embarrassed complaining but thought it best to give feedback. I called on Monday and spoke to Shannon who was lovely and very apologetic. I said I would drop the cake in for them to look at it that afternoon. They said they would ring me when they showed it to the manager and bakery staff. I did not receive a call at all. This morning (4 days later) I called myself. I spoke to Shannon again who told me the baker had said that’s the way their gluten free cakes are and that’s it. I am very disappointed as we all felt the cake was well below standard. It shouldn’t matter that it is a gluten free cake. We have had them before and they’ve been fine. The Corn Dolly do beautiful gluten free cakes and I’m sorry we ever went near the Shelbourne now. It’s not about the cake as such it’s more about the lack of engagement when I made a complaint. We will not be back and I would not recommend any of their gluten or dairy free products. In this day and age It is not acceptable for people with food intolerances to be served substandard food.More

Date of visit: August 2020
Helpful?6  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 August 2020

visited my sister in Newry with my grandaugher last week and went here for lunch, was very busy had to wait about 15mins for table and before we ordered we were told we would have to wait approximately 30 mins. Food was excellent as was...the staff they were so pleasant and rushed off their feed. Would definitely recommend it.More

Date of visit: August 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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john g
11 August 2020|
AnswerShow all 2 answers
Response from C_and_H_11 | Reviewed this property |
I doubt it as the prices are very reasonable & everyone has been through a difficult time, but maybe check with them.
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SHELBOURNE BAKERY AND RESTAURANT, Newry - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Shelbourne Bakery and Restaurant

Yes, Shelbourne Bakery and Restaurant offers takeaway services.

Shelbourne Bakery and Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5