A quite severe grading due to a series of disappointments that started the moment we arrived at The Dove after a stressful and very long drive from The Lizard Peninsula in Cornwall. We arrived mid to late afternoon on a Friday and were greeted by...Lee; very helpful and cheery. All looking great so far, but things started going downhill from that point. He showed us to our accommodation, which was a nice sized room with king sized bed, two conservatory/ garden chairs, chest of drawers, built in cupboard and a tv. Not in the main building. It was one of six or seven rooms in a converted outbuilding and the furthest from the main building down a slippy paved pathway with no security/safety lighting. This gave the impression that the place was busy, which is why we had been allocated this particular room. This turned out not to be the case, but in fact we appeared to be the only guests. After unloading the car we asked to book a table for the restaurant that evening but were told that the kitchen was closed for refurbishment so, no hot food available at all. This included breakfast, continental option only. Oh! dear. We got settled and decided to watch a bit of television before heading off to find somewhere to eat but couldn't operate the tv remote. An overcomplicated Sky system that Lee had to come and show us how to operate. We returned about 8.45 pm only to find the bar closed. A quiet night it was to be then. I made a nightime hot drink and found old water in the kettle, and a carton of UHT milk had obviously broken in the container quite some time ago as the stench of bad milk / cheese was overpowering. I went over to breakfast the following morning and returned the offensive milk container and also to see what was on offer and it was truly disappointing, I just opted for coffee. Another disappointment as all that was served was cheap instant coffee. Not to be expected in this day and age I'm afraid. The rest is money saving ideas taken too far, single ply loo roll, cheap renovations/ upgrading and no or very overworked cleaning staff. Sorry to the staff at The Dove but you have been given a very poor deal as you are the ones who have to try to sell a very damaged product.More