Homity pie with salad and sweet potato fries falsely advertised, when I asked where the fries were they said they hadn't been on for months( despite the menu saying it did!). I expected a refund , they asked how much I wanted, I asked for...£4 ( ordinary fries were £3.50) .Later, at the end of my meal they changed their tune, they said I had been given extra salad and a tiny bit of chutney and that was the replacement so it was going to be full price. NB I wasn't asked what ' replacement' I wanted ,plus the 'extra' salad seemed not believable to me as the original amount would have had to have been tiny, more like a garnish, if the bit I ended up was a supposed an extra portion. Anyway who wants yet more salad when you are expecting fancy fries? I paid full price of £14 for a potato pie with chopped up lettuce and a few tiny bits of tomatoes in the end. I could, and would have , chosen a different meal, I could have had a veggie roast for approximately that price if the menu had correctly told me what I was getting for the money.
Terrible customer service. No apology, no part refund for their mis advertised and mis sold productMore
