Absolutely shocking food. Coleslaw was nice but the panini was horrid and lacking ham. Staff to busy to complain to as they were talking bad about a previous customer who just left. Terrible performance and poor customer care.

Very disappointing at main restaurant high price for poor quality cheap food frozen and cheap bread l would rather stop at road side cafe and get better value for my money My toasty was awful soggy cheap bread not worth the £6 charged Woukd not...recommendMore

This is our go-to garden centre, not only for gardening supplies, but also for the Lilly Pond Restaurant. The restaurant is split into two areas, the inside area and the conservatory. Dogs are only allowed in the conservatory. Although this area is nice, in wintertime,...in spite of the wall heaters, it can be very cold, such that you have to keep your coat on and hurry up eating and drinking, so you can get back into the main shop to get warm. It would be nice if in the winter months, the no dogs rule in the inside restaurant could be relaxed, until springtime, for instance. Because of the cold in the conservatory, we won’t be going to Bernaville until the spring, which is a shame.More

Well cared for and stocked garden centre and very helpful staff. Great cafe, lovely food but don't try the Americano coffee - there seemed to be very little coffee in it! The espresso coffee was very good though.

We have visited this garden centre several times and always enjoyed the welcome, the food and the setting of this restaurant. Highly recommended.

We thought we’d treat ourself to some lunch today. We both opted for the Ham, Egg & Chips. Service was fast and friendly but our experience was let down by fatty ham. Not what we expected for nearly £9 each

I have to be honest here and say we did not intend to stop here, we were on our way home from the west country but our Sat Nav decided to go mad and we were going around in circles in Exeter on a Saturday...lunch time which was not good! We decided to pull in and take stock of our bearings and have a drink and a cake. The coffee was good along with the choice of cakes. Good to see that the tables were regularly cleared and cleanedMore

Ordered two coffees (latte and capuccino) a full breakfast and a Bacon sandwich. We would have preffer the coffee to be a bit hotter as they were more warm than hot. The breakfast was very good and decent value. Unfortunately the dandwich wasnt quite as...advertised as it was on ordinary sliced bread and not the "Thick Cut Bread" as on the menu. We were quite dissappointed in that and it didnt seem to be value for money, my wife probably would not have ordered this is she had known it was ordinary sliced bread.More

Good value , home cooked food but the ambience is poor. It’s draughty and feels dated inside. Service good

Had lunch today at Bernaville quite often visit for lunch the lunches are always delicious that’s why we return but today I had a jacket potatoe it was so hard and undercooked it was practically inedible and cold also my grandson had a child’s meal...the sausages were burnt and the baked beans freezing cold I was going to bring it back to the counter but was so busy didn’t wast to bring embarrasment to you but come on Burnaville that was not good surely the chef can see araw potatoe to a cooked potatoe as you are not the cheapest I would of expected betterMore

Really disappointing visit this morning. The two options for breakfast were beans on toast or a vegan sausage roll. Everything else was unsuitable, including hashbrowns which contained milk? Credit where credit is due, the staff were very helpful and friendly as always. I just can't...help but feel like in 2021 vegan options should be readily available.More

I had a fabulous meal there pork and leek casserole too much for me but lovely with new potatoes. My. Wife had poached cod which she said was delicious. I highly reccomend this place. The prices are really good.