We went to the Lord Kitchener today with friends for her birthday was very disappointed at the service. We had to wait for the meal and ask two or three times where one of the meals were not ready also they was no gammon where...More
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been in here a few times for food or just for a drink and went this week to watch the football and have few beers with mates and came in got served straight away and had nice refreshing beer, and had goos service from when...More
Thank you. We are so happy you enjoy your time with us. Look forward to your next visit. Don't forget the manchester derby tonight. lord k
I eat here a lot. The staff are really nice - sometimes they run out of things ( like every where ) - you just have to ask and someone will help you - no big deal it's very easy!! My food was hot, tasty...More
Thank you so much for taking the time to leave us some feed back. It's great to hear such positive kind words. We hope to see you again soon. You have made our day. Lord K
only there for lunch. Had a sandwich, that came with roast potatoes, was a nice touch. Did not have any condiments though. Asked for mustard had run out.
Whitedavid4, thank you for taking the time to leave us feedback. we will see you soon and ill make sure we have mustard for you this time. Lord K
The food here is good service is fast.its well run and comfortable plenty of space and family friendlyMore
Thank you, Srar13, for reaching out to us. Your opinion plays an integral part in our customer service, and this really does give us the boost to carry on and improve our service and your experience as and where we can See you soon Lord...More
Unhelpful staff management not very clean health and safety non exsistant. Disabled toilets floor covered in water and toilet paper very poor standards.More
Hi Michelle, As you can understand we cannot vouch for every guest and hope they will treat the premises as well as we try to but I'm sure if you had mentioned this to a member of staff it would have been rectified asap or...More
I visit The Kitchener a lot. I think it's very good there. I'm not sure what some people are expecting but I think it's good food for the money and the staff are nice and it's always clean in there. I can't comment on weekends...More
Hi susie, I love this review. sometimes we can be a little overwhelmed and struggle but on the whole we do try our very best to deliver a great service and fresh meat every day without fail at a phonominally low price. we will keep...More
Went around 3pm. Was told on phone it's busy and about a 25 min wait but then said if you can get here now I have a table for 5. Luckily we only live around the corner and got there quick! Food was lovely. Plenty...More
Hi Claire, really enjoyed reading this review and really makes me happy that we are doing our best for our guests. hope to see you soon.
This is the first visit for a good few years. I have to say that in all my 62 years this is the worst meal I have ever had. The car park was busy! ! The restaurant empty. Yes the food is cheap. However the...More
Hi Jean S, we appreciate you taking the time to respond. The staff at The Lord Kitchener take our reviews very seriously. and I have personally reviewed out hourly deck checks to confirm all products were well above the legal limitations and to confirm you...More
Went for Lunch here midweek and it was smashing. Clean and comfortable,loads of fresh tasty food. I do agree that Sunday can be a bit hit and miss because of the volume of people they are serving. The service and food I received was excellent...More
Thank you very much for sharing these comments, Susie1717m. we really do try and its great to see people enjoying the little time they have now days You really made our day today.Wishing you a great day until the next time we meet.