We booked as a group of 7 for our parents birthdays and from start to finish the staff were amazing!! The food is incredible and delivered quickly. After our mains we were all sufficiently full and we’re about to ask for the bill when the...staff surprised us by bringing out a birthday cake with lit candles for mum. We were blown away by their kindness, but they then proceeded to offer us a round of drinks on them!!! I am never disappointed by the knowledge and kindness of the staff when we go here but this occasion really exceeded expectations. Amazing food and the best service of anywhere I have ever eaten!More

Extremely warm welcome and fabulous food as usual in a great atmosphere, very well done to all the staff at the new shad. Can’t wait for our next visit.

Another outstanding meal with world class service at the New Shad accommodated us on Valentines at the last minute. Never rushed. Food extremely fresh, staff so friendly & a nice relaxing atmosphere. Restaurant very clean. Always an offer of a post dinner free drink love...it there ♥️♥️🫦More

We have been going to the New Shad for nearly 20 years and we wouldn't go anywhere else. We have tried other Indian restaurants that are a bit closer to us but these guys really set the standard for their outstanding food and service. Ali...and the team always have time for a chat and offer helpful advice to someone exploring the menu for the first time.More

My husband and friends ate here a few weeks back and although a bit tipsy afterwards, was raving about it. So, we decided to have a take away tonight and he was right! Gorgeous food, large pieces of chicken, hot when delivered and such a...good price. I would highly recommend for eating in or take away. Free delivery within 4 miles too.More

Truly the best food ever been using the Shad for years and never fails. Unfortunately they don’t deliver to where I live but Ali gave me his personal number and I can order food for collections out of hours how accommodating is that

What a fantastic restaurant, we were visiting family who took us here (they have been here lots) and I’m so glad they did. From the outside it looks run down BUT oh my days when you walk inside it is fantastic, the restaurant is decorated...so lovely well, light, modern and fresh. We where greeting the moment we stepped though the door we were shown to a lovely table. The menu is easy to read and understand what each dish was, the staff couldn’t do enough for us. The food was beautiful I can’t fault it. We had our 2 sons with us 10 & 8 and they had a great time the waiter joked with the boys and put them at ease. The food was amazing so fresh and tasted delicious. We can not recommend this place enough and can’t wait to visit againMore

This is the place to come in Kent if you want the best Curry around. It Never Disappoints. The staff and service is impeccable. Me and my friends are part of a Curry Club which as been going since 2017. On the first Tuesday of...every month, a few of us get together and try different curry houses around Kent. Scoring each curry house by certain Criteria. Each Category is rated between 1 - 10, 10 being the best. All scores can be to the 0.5. All scores are sent privately to me by 12pm the next day. Starters: Mains: CCKN: (Chilli Cheese Keema Naan) Service: Value For Money: 1: New Shad 1 43.9/50. 06/10/20 2: New Shad 3. 42.5/50. 04/01/22 3: New Shad 2. 42.2/50. 18/05/21 4: Spice Fusion 2 40.7/50 07/07/20 5: Chefs Of India. 39.5/50. 02/11/21 The winner curry house of the year gets revisited in January to receive their winning certificate as well as getting another chance to win this years award. They are the winners of 2020 & 2021. Can they make it 3 years in a row. We will see. Can’t wait to go back soon. Good Luck Chairman - Martin Hunt Vice Chairman - David HoatherMore

Amazing service, very welcoming and courteous. The food was ready on time and piping hot just as we like it. The food itself was unbelievably good, way beyond our expectations. It made me burp wonderful things. The korma was stunning, cooked to perfection. And I...even tried something called saag paneer which trust me, is worth ordering if you get the chance.More

My husband states it was like eating in a teenagers bedroom with constant changing lights. We were not warmly welcomed on a quiet Sunday night into a restaurant with 3 tables who were nearly finished. Whilst there only one other customer arrived. Although polite, there...was an edge to the service. The food generally well seasoned & presented. Lamb very tough, channa masala bland & peshawari naan leathery & tasteless. We have very light appetites & politely cleared our plates. Never discussed eating somewhere else again on the way home as we were still "left wanting". Quite an unusual experience.More

Got the wrong order delivery something spicy instead instead of a mild dish it was a diss sprint as usually its a great place to eat

First time here for us, used to go to one nearby but thought we'd try this out and glad we did.. The minute we walked through the door we received a warm welcome and all the staff were very customer focused. Every course was piping...hot and to be fair exceeded our expectations which was delicious. Food was served in a timely fashion. Staff knew everything about the menu which made us feel confident in our choice. Decor was very tasteful modern and inviting. This restaurant will now be our restaurant of choice if we go out for an Indian meal from now on, we have tried other Restaurants in the area and in our opinion this deserves to be #1 on Trip Advisor we shall be looking forward to our next visit and would highly recommend the Dining in experience here - Well Done A*More