New Shad

New Shad

Someone from this business manages this listing.
Learn More
+44 1634 735472+ Add website
Hours
Sun
17:00 - 22:30
Mon
17:00 - 22:30
Tue
17:00 - 22:30
Wed
17:00 - 22:30
Thu
17:00 - 22:30
Fri
17:00 - 23:00
Sat
17:00 - 23:00
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.5
4.5 of 5 bubbles

RATINGS
Food
4.5 of 5 bubbles
Service
4.4 of 5 bubbles
Value
4.3 of 5 bubbles
Atmosphere
4.2 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
CUISINES
Indian, Asian, Balti, Bangladeshi
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
Meals
Dinner
features
Is this restaurant good for business meetings?
CUISINES
Indian, Asian, Balti, Bangladeshi
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
Meals
Dinner
FEATURES
Delivery, Takeout, Reservations, Seating, Street Parking, Free off-street parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service
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4.5
4.5 of 5 bubbles218 reviews
Excellent
167
Very good
25
Average
10
Poor
7
Terrible
9

Gullinghamgirl
Kent33 contributions
5.0 of 5 bubbles
Dec 2024 couples
We have been going here for 21 years! The food is great and very consistent. Ali always takes care of us and we recognise the strong effort he puts in when training his chefs! Hubby goes here with the boys and we occasionally go as a couple but we order takeout often. We went as a couple in December and just as good as ever in house.
Written 11 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sikorabubbles
Exeter4 contributions
5.0 of 5 bubbles
Oct 2024 solo
Been to The New Shad many times for family meals always happy, staff are excellent and food the best I’ve ever had from any of many Indian restaurants. My favourite dish is Lamb Rogan Josh with Mushroom fried rice, called in last night to takeaway the mentioned dish to take home to Sittingbourne and after heating up when l got home l enjoyed as much as eating in restaurant. Great Chef thoroughly recommend
Written 24 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

gazzah123
Gillingham9 contributions
5.0 of 5 bubbles
Feb 2023 none
We have been going to the New Shad for nearly 20 years and we wouldn't go anywhere else. We have tried other Indian restaurants that are a bit closer to us but these guys really set the standard for their outstanding food and service. Ali and the team always have time for a chat and offer helpful advice to someone exploring the menu for the first time.
Written 13 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
New Shad
Thank you for your review! Super happy you enjoyed our food and service! We hope to see you again very soon :)
Written 25 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Michelle G
St Austell21 contributions
5.0 of 5 bubbles
Apr 2022 family
What a fantastic restaurant, we were visiting family who took us here (they have been here lots) and I’m so glad they did. From the outside it looks run down BUT oh my days when you walk inside it is fantastic, the restaurant is decorated so lovely well, light, modern and fresh. We where greeting the moment we stepped though the door we were shown to a lovely table. The menu is easy to read and understand what each dish was, the staff couldn’t do enough for us. The food was beautiful I can’t fault it. We had our 2 sons with us 10 & 8 and they had a great time the waiter joked with the boys and put them at ease. The food was amazing so fresh and tasted delicious. We can not recommend this place enough and can’t wait to visit again
Written 17 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
New Shad
Thank you for your review! Super happy you enjoyed our food and service! We hope to see you again very soon :)
Written 14 August 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mr W
9 contributions
5.0 of 5 bubbles
Jan 2025 couples
We are Local people and have used the restaurant also have ordered take away on many occasions. When we have family and friends around from all over Kent and London they always compliment on the food. I personally have the vegetable vindaloo and a tandoori mixed grill which I can recommend, The rest of the family fully explore the menu and have never had a complaint. Thanks New Shad for a fantastic BIR experience. 100% recommended
Written 4 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Martin Hunt
Medway27 contributions
5.0 of 5 bubbles
Jan 2022 friends
This is the place to come in Kent if you want the best Curry around. It Never Disappoints. The staff and service is impeccable. Me and my friends are part of a Curry Club which as been going since 2017. On the first Tuesday of every month, a few of us get together and try different curry houses around Kent. Scoring each curry house by certain Criteria. Each Category is rated between 1 - 10, 10 being the best. All scores can be to the 0.5. All scores are sent privately to me by 12pm the next day. Starters: Mains: CCKN: (Chilli Cheese Keema Naan) Service: Value For Money: 1: New Shad 1 43.9/50. 06/10/20 2: New Shad 3. 42.5/50. 04/01/22 3: New Shad 2. 42.2/50. 18/05/21 4: Spice Fusion 2 40.7/50 07/07/20 5: Chefs Of India. 39.5/50. 02/11/21 The winner curry house of the year gets revisited in January to receive their winning certificate as well as getting another chance to win this years award. They are the winners of 2020 & 2021. Can they make it 3 years in a row. We will see. Can’t wait to go back soon. Good Luck Chairman - Martin Hunt Vice Chairman - David Hoather
Written 13 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JoeBlunt
25 contributions
5.0 of 5 bubbles
Oct 2021 none
First time here for us, used to go to one nearby but thought we'd try this out and glad we did.. The minute we walked through the door we received a warm welcome and all the staff were very customer focused. Every course was piping hot and to be fair exceeded our expectations which was delicious. Food was served in a timely fashion. Staff knew everything about the menu which made us feel confident in our choice. Decor was very tasteful modern and inviting. This restaurant will now be our restaurant of choice if we go out for an Indian meal from now on, we have tried other Restaurants in the area and in our opinion this deserves to be #1 on Trip Advisor we shall be looking forward to our next visit and would highly recommend the Dining in experience here - Well Done A*
Written 8 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
New Shad
Thank you for your review! Super happy you enjoyed our food and service! We hope to see you again very soon :)
Written 11 October 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jamie B
4 contributions
5.0 of 5 bubbles
Apr 2024 family
Just had one if not the best takeaways ever, the rice was fantastic light and fluffy as was the chicken vindaloo hot with a nice sauce. And the chicken tikka masala tasted so fresh. With popadums and nann breads a truly fantastic meal. Five star meal
Written 2 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
New Shad
Hello, Thank you for your 5 stars! We hope to be seeing you again very soon :) Warmest regards, New Shad 😃
Written 16 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Han
3 contributions
5.0 of 5 bubbles
Jul 2023 friends
I never ever do reviews but this is the one exception I will. Because it’s the best curry house I’ve ever been to. And I’ve been to a lot! I had a lamb rogan Josh and it was the best rogan Josh I’ve ever had. The lamb was so tender it fell apart and it was so tasty! Also had a keema naan and sag paneer and they were both amazing too. The staff were so polite and friendly and the price is really reasonable too! Will definitely be returning 😊
Written 9 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
New Shad
Thank you for your review! Super happy you enjoyed our food and service! We hope to see you again very soon :)
Written 11 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

mad-anna69
69 contributions
3.0 of 5 bubbles
Jan 2022 none
My husband states it was like eating in a teenagers bedroom with constant changing lights. We were not warmly welcomed on a quiet Sunday night into a restaurant with 3 tables who were nearly finished. Whilst there only one other customer arrived. Although polite, there was an edge to the service. The food generally well seasoned & presented. Lamb very tough, channa masala bland & peshawari naan leathery & tasteless. We have very light appetites & politely cleared our plates. Never discussed eating somewhere else again on the way home as we were still "left wanting". Quite an unusual experience.
Written 31 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
New Shad
Hello Anna, thank you for your review and feedback. We work hard to deliver an exceptional customer experience. We will love to discuss your review further. Please reach out to us on hello@newshad.com and our General Manager will reach out for a call. Thank you!
Written 1 February 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

kellie130470
Rochester57 contributions
4.0 of 5 bubbles
Feb 2020 none
Our planned evening had been cancelled due to windy weather so husband called New Shad for availability & they said if we could come straight away a table would be available. Got there 20 mins later & was shown to our table. Nicely decorated & made to feel very welcome. Starters of poppadom's & pickles went down a treat. My husband ordered lamb Madras which he said was full of flavour & I had chicken Shashlick which was very nice and all washed down with a couple of cold Cobra beers, perfect. Really attentive waiters & was also offered a complimentary drink at the end of our meal, which we declined, but thought it was a nice touch. Good meal, good price & lovely staff,
Written 17 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NewShadStrood
Thank you for your review! Super happy you enjoyed our food and service. We hope to see you again very soon :)
Written 19 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

charlene0785
7 contributions
2.0 of 5 bubbles
Aug 2020 friends
My friends and I visited this restaurant for a birthday meal. There were several flies in the restaurant and the waiters were trying to shoo them away. Unfortunately, I found a dead fly in my starter. I reported this to the waiter who replied “oh my days” and laughed. I spoke to him again about it and told him that actually it wasn’t funny to find a dead fly in my food and he continued to laugh. I then spoke to the manager who stated that he would offer our table free shots as an apology (even though all the tables had free shots ) No remorse. No discount. No apology from the waiter. I definitely wouldn’t visit again
Written 7 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NewShadStrood
Hello Charlene, Really sorry to hear you didn't have a good time at our restaurant. I'll like to organise a call with you so we can discuss the items in your review. I spoke to the waiters in question and they mentioned they provided an extra special service to you and apologised for your negative experience. If you look at our reviews we are known for our customer service especially when things don't go to plan so your review really surprises me. I like to hear your side of the story at the restaurant and why you felt the service wasn't to the a great standard. I'll also like to hear your opinion how we could have been better at this situation i.e. you mentioned 'No remorse. No discount'. I'll direct message you on TripAdvisor but you most welcome to reach out to us at hello@newshad.com
Written 13 September 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Medway Curry Club
Gillingham32 contributions
3.0 of 5 bubbles
Aug 2020 none
Attended by invitation. A family run restaurant coping well during difficult times (covid) our waiter was witty, funny and friendly. Nicely presented dining area, which is well air-conditioned made for a comfortable relaxed atmosphere. Drinks and starters were served promptly and were all enjoyed by our members. The mains were nice and again well presented. In all a nice evening which went by far to quick.
Written 10 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NewShadStrood
Thank you for your review! Super happy you enjoyed our food and service! We hope to see you again very soon :)
Written 23 August 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

G.Baker
1 contribution
5.0 of 5 bubbles
Feb 2020 couples
My Husband and I went out to eat on a Saturday night and after driving to 4 different locations we thought we’d try New Shad as it’s very close to us. The food was served piping hot and in a decent timeframe, as well as being delicious. We were seated promptly and the customer service received was top notch. We will definitely be eating there again and cannot thank the waiters/waitresses enough for the service we received.
Written 29 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NewShadStrood
Thank you for your review! Super happy you enjoyed our food and service. We hope to see you again very soon :)
Written 3 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kim Y
Kent223 contributions
5.0 of 5 bubbles
Aug 2022 none
My husband and friends ate here a few weeks back and although a bit tipsy afterwards, was raving about it. So, we decided to have a take away tonight and he was right! Gorgeous food, large pieces of chicken, hot when delivered and such a good price. I would highly recommend for eating in or take away. Free delivery within 4 miles too.
Written 28 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
New Shad
Thank you for your review! Super happy you enjoyed our food and service! We hope to see you again very soon :)
Written 23 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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NEW SHAD, Strood - Updated 2025 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

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