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New Shad

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COVID-19 update: See the added health and safety measures this property is taking.Read more

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Indian, Asian, Balti, Bangladeshi
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Dinner
View all details
meals, features
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Hand sanitiser available to guests & staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
  • Stay-at-home policy for staff with symptoms
Updated 23/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from New Shad
Updated 23/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Reviews (204)
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203 results
Traveller rating
152
25
10
7
9
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Time of year
LanguageEnglish
Traveller rating
152
25
10
7
9
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All reviews curry wonderful food piping hot quality of food starters medway kent
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Reviewed 4 weeks ago via mobile

What a fantastic restaurant, we were visiting family who took us here (they have been here lots) and I’m so glad they did. From the outside it looks run down BUT oh my days when you walk inside it is fantastic, the restaurant is decorated...so lovely well, light, modern and fresh. We where greeting the moment we stepped though the door we were shown to a lovely table. The menu is easy to read and understand what each dish was, the staff couldn’t do enough for us. The food was beautiful I can’t fault it. We had our 2 sons with us 10 & 8 and they had a great time the waiter joked with the boys and put them at ease. The food was amazing so fresh and tasted delicious. We can not recommend this place enough and can’t wait to visit againMore

Date of visit: April 2022
Helpful?
Reviewed 13 April 2022 via mobile

This is the place to come in Kent if you want the best Curry around. It Never Disappoints. The staff and service is impeccable. Me and my friends are part of a Curry Club which as been going since 2017. On the first Tuesday of...every month, a few of us get together and try different curry houses around Kent. Scoring each curry house by certain Criteria. Each Category is rated between 1 - 10, 10 being the best. All scores can be to the 0.5. All scores are sent privately to me by 12pm the next day. Starters: Mains: CCKN: (Chilli Cheese Keema Naan) Service: Value For Money: 1: New Shad 1 43.9/50. 06/10/20 2: New Shad 3. 42.5/50. 04/01/22 3: New Shad 2. 42.2/50. 18/05/21 4: Spice Fusion 2 40.7/50 07/07/20 5: Chefs Of India. 39.5/50. 02/11/21 The winner curry house of the year gets revisited in January to receive their winning certificate as well as getting another chance to win this years award. They are the winners of 2020 & 2021. Can they make it 3 years in a row. We will see. Can’t wait to go back soon. Good Luck Chairman - Martin Hunt Vice Chairman - David HoatherMore

Date of visit: January 2022
Helpful?
Reviewed 7 April 2022

Amazing service, very welcoming and courteous. The food was ready on time and piping hot just as we like it. The food itself was unbelievably good, way beyond our expectations. It made me burp wonderful things. The korma was stunning, cooked to perfection. And I...even tried something called saag paneer which trust me, is worth ordering if you get the chance.More

Date of visit: April 2022
Helpful?
Reviewed 1 February 2022

My husband states it was like eating in a teenagers bedroom with constant changing lights. We were not warmly welcomed on a quiet Sunday night into a restaurant with 3 tables who were nearly finished. Whilst there only one other customer arrived. Although polite, there...was an edge to the service. The food generally well seasoned & presented. Lamb very tough, channa masala bland & peshawari naan leathery & tasteless. We have very light appetites & politely cleared our plates. Never discussed eating somewhere else again on the way home as we were still "left wanting". Quite an unusual experience.More

Date of visit: January 2022
Helpful?
New Shad, Owner at New Shad, responded to this reviewResponded 1 February 2022

Hello Anna, thank you for your review and feedback. We work hard to deliver an exceptional customer experience. We will love to discuss your review further. Please reach out to us on hello@newshad.com and our General Manager will reach out for a call. Thank you!

Reviewed 10 December 2021 via mobile

Got the wrong order delivery something spicy instead instead of a mild dish it was a diss sprint as usually its a great place to eat

Date of visit: December 2021
Helpful?
New Shad, Owner at New Shad, responded to this reviewResponded 1 February 2022

Hello, thank you for your review and feedback. We work hard to deliver an exceptional customer experience. We will love to discuss your review further. Please reach out to us on hello@newshad.com and our General Manager will reach out for a call. Thank you!

Reviewed 8 October 2021

First time here for us, used to go to one nearby but thought we'd try this out and glad we did.. The minute we walked through the door we received a warm welcome and all the staff were very customer focused. Every course was piping...hot and to be fair exceeded our expectations which was delicious. Food was served in a timely fashion. Staff knew everything about the menu which made us feel confident in our choice. Decor was very tasteful modern and inviting. This restaurant will now be our restaurant of choice if we go out for an Indian meal from now on, we have tried other Restaurants in the area and in our opinion this deserves to be #1 on Trip Advisor we shall be looking forward to our next visit and would highly recommend the Dining in experience here - Well Done A*More

Date of visit: October 2021
Helpful?
New Shad, Owner at New Shad, responded to this reviewResponded 11 October 2021

Thank you for your review! Super happy you enjoyed our food and service! We hope to see you again very soon :)

Reviewed 4 September 2021

I would highly recommend this restaurant for it's wonderful food and the best customer service. I thoroughly enjoyed my evening with a group of nine friends in a lovely relaxed environment. Everyone in our group was impressed with the quality of food and outstanding customer...service. For me it's probably the best in Medway! Thank you.More

Date of visit: September 2021
Helpful?
New Shad, Owner at New Shad, responded to this reviewResponded 11 October 2021

Thank you for your review! Super happy you enjoyed our food and service! We hope to see you again very soon :)

Reviewed 24 July 2021

Every dish was so tasty and after not visiting for many months it was a welcome treat. Forhad Tapader our waiter and all the staff looked after us so well as always.

Date of visit: July 2021
Helpful?
New Shad, Owner at New Shad, responded to this reviewResponded 25 August 2021

Thank you for your review! Super happy you enjoyed our food and service! We hope to see you again very soon :)

Reviewed 14 February 2021 via mobile

My husband and I come here at least once a fortnight, we absolutely love it and we HAVE NEVER had a bad meal or experience. The food is literally the best around anywhere and always perfect. The staff make us feel like family and it...feels like home when we come here. We have been coming here for years and I can honestly say NEVER have we had a bad meal. If it was my last meal I would want to come here xxMore

Date of visit: February 2021
Helpful?
New Shad, Owner at New Shad, responded to this reviewResponded 25 August 2021

Thank you for your review! Super happy you enjoyed our food and service! We hope to see you again very soon :)

Reviewed 5 October 2020

Amazing food, fair prices, immaculate restaurant and really friendly and accommodating staff. Absolutely love their chicken tikka pathia (they even made it less spicy for me). Wish i had taken photos, but couldn't wait to get stuck in! Perfect night out, Big thanks to Ali...😁More

Date of visit: October 2020
Helpful?
NewShadStrood, Owner at New Shad, responded to this reviewResponded 8 October 2020

Thank you for your review! Super happy you enjoyed our food and service! We hope to see you again very soon :)

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Frequently Asked Questions about New Shad

Yes, New Shad offers takeaway services.

Yes, New Shad offers delivery services.

Yes, New Shad is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

New Shad is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4