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Ratings and reviews

Travellers' Choice


US$7 - US$25
Cafe, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (540)
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All reviews brunch scones pork belly poached eggs burger cake ham bread fish and chips salad lovely afternoon tea bubble and squeak wait for a table sat upstairs groupon deal full english varied menu
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Reviewed 19 December 2020

Visited Bears yesterday with a friend for Afternoon Tea. Was a bit apprehensive due to Covid but need not have worried we were made to feel so comfortable and safe. The young waitress was a delight and the scones Wow!! "Thank you Bears" we will...More

Date of visit: December 2020
Reviewed 4 November 2020 via mobile

I have eaten here a few times and found the food etc very good. Today decided to try the afternoon tea with my wife, I wish I had read the recent reviews about the afternoon tea. I have to agree with the other negative reviews...More

Date of visit: November 2020
Reviewed 27 October 2020

Booked here for coffee and scones with a friend one afternoon. Probably the best scones I've had in years, and really reasonably priced. Great service and lovely ambiance. Would definitely return and recommend.

Date of visit: October 2020
Reviewed 26 October 2020

A Real Gem. I have eaten here many times with family and friends and always been greeted and seated with friendly/polite staff. Food is amazing and the menu has a great choice there is also a specials board. We have never been dissapointed and will...More

Date of visit: October 2020
Reviewed 25 October 2020

We have been to The Bears several times for dinner, lunch and breakfast and always loved it! The Belly Pork is to die for. Beautiful environment and the staff are efficient, helpful and happy. It was the first place we went to after lockdown as...More

Date of visit: October 2020
Reviewed 24 September 2020

Came here this afternoon rather disappointed that there were only two scones one plain one fruit so had to share & four finger sandwiches there was also Three tiny merengues size of a two pence piece plus three bite size sweets the sandwiches were dry...More

Date of visit: September 2020
ZoeatBears, Marketing at Bears at Packhouse, responded to this reviewResponded 12 October 2020

Thank you for your feedback and we're sorry you were disappointed with your Afternoon Tea. Regarding the Covid measures, this is obviously of concern to hear this so we will be looking into all the matters you raised and making sure they are addressed. Many...More

Reviewed 16 September 2020 via mobile

Had an Afternoon Tea for 2 at Bears using Groupon. A little disappointed with the small amount of sandwiches and just 2 scones, one plain and one fruit, so we had to ‘fight’ over had which. The tea and fizz were good but not sure...More

Date of visit: September 2020
ZoeatBears, Marketing at Bears at Packhouse, responded to this reviewResponded 12 October 2020

Really sorry to hear that. As always we take feedback on board so will pass on your comments and look into your concerns. Many thanks for taking the time to leave your thoughts.

Reviewed 15 September 2020

As always the food and service was excellent. Courtney was as lovely as usual - very professional, friendly and helpful. Really worth a visit.

Date of visit: September 2020
ZoeatBears, Marketing at Bears at Packhouse, responded to this reviewResponded 12 October 2020

Thanks so much for your positive feedback, really grateful.

Reviewed 5 September 2020 via mobile

Having confirmed that the establishment was disabled friendly, which I believe they were, however through neglect as well as wear and tear, the ramps leading up to the entrance have been left to erode. I did make staff aware of this. It is disheartening that...More

Date of visit: September 2020
ZoeatBears, Marketing at Bears at Packhouse, responded to this reviewResponded 7 September 2020

Thank you for leaving your review for us, we appreciate the positive comments and your feedback on the friendly service and good quality food. Regarding the other matters you raise, please allow us to respond as follows... - Apologies you found the disabled access tricky...More

Reviewed 31 August 2020 via mobile

We tried our luck at bears today we hadn’t booked and it was very busy but the staff bent over backwards to find us a spot Chicken burger was great and with the eat out to help out it was a steal Bit far from...More

Date of visit: August 2020
ZoeatBears, Marketing at Bears at Packhouse, responded to this reviewResponded 1 September 2020

Thank you so much for your great review. We do hope we'll see you again.

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Questions & Answers
Ask a question
24 July 2018|
AnswerShow all 4 answers
Response from Portley11 | Reviewed this property |
Not sure, but great food!
27 June 2018|
AnswerShow all 6 answers
Response from lesleydockree | Reviewed this property |
Check out groupon they do a special for £17.95 for 2
2 June 2018|
AnswerShow all 4 answers
Response from marioaliaj | Reviewed this property |
The answer is no at least not in the UK for now but he will be in the near future :)
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Frequently Asked Questions about Bears at Packhouse
    How is Bears at Packhouse rated?
    Bears at Packhouse is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 4.5
    • Service: 4.5
    • Value: 4.5