Got sausage and chips at 9.30pm, sausage must have been under heat lamps far too long as it was like rubber, even my dog wouldn’t eat it…
Got sausage and chips at 9.30pm, sausage must have been under heat lamps far too long as it was like rubber, even my dog wouldn’t eat it…
I have been going to Balls for many years. I travel past my local fish and chip restaurant to buy from balls. Not anymore! The quality of late has been inconsistent to say the least! The fish and chips at this place is more expensive...than the local competition and in the past I have accepted this due to the quality of what they offered. However in the last two months I have had a mixture of good food and that which was totally inedible! The fish was grey and they’d ‘sandwiched’ two poor quality small fillets together and battered them and the chips were so undercooked they still had a sharp ‘bite’ to them and a starchy flavour! The whole meal went on the bin! I won’t be back as I can’t justify the cost of these and am not willing to pay for and play roulette with the quality on a visit by visit basis. I should have taken these back but I couldn’t be bothered and would have incurred further fuel costs to do so. I did contact them via email but sadly they have ignored my complaint. There are now better and more consistent food outlets than this placeMore
Christmas time group meal food was fantastic......service could if been better but they coped we were a bit squashed around a number of table to accomodate.... great huigh street venue with parking its a fish an chip place with a great restaurant attched loved it
Paid a visit today for a baby shower , what can I say the place is a little gem , we had afternoon tea in a charming little room , the selection was all lovely and nothing was to much for the staff and the...lady who owns it was really lovely and friendly I would 100% recommend paying the place a visit , Thankyou allMore
Really nice afternoon tea and plenty of choice. Three types of sandwiches, quiche and a sausage roll. Trifle, peach Melba and a cream scone with unlimited tea or coffee. Very friendly staff especially Anne who visited every table to check our meal was ok. This...was a Xmas present but we will definitely return and would recommend to anyone for a visit.More
Starter was terrible. Leaks tasteless. Main meal not worth the money at all. Service slow. After viewing numerous good reviews clearly this place doesn’t live up. Would of rather a fish and take away from the corner shop
Just had to write a review about the wonderful afternoon tea at Balls! My friend & I booked to take our Mothers for a Mothers Day Treat and what a wonderful treat it was! There was ample food, a nice variety of sandwiches, quiche, sausage...roll, crisps, scones etc & a gorgeous peach melba & trifle! Plenty of tea, coffee etc which was unlimited and to top it off really fantastic, friendly & attentive staff who could not do enough for you! Both our Mothers thoroughly enjoyed it (as well as us) and all for a fantastic price!! Would just like to say thank you for making our Mothers very happy and will definitely be returning in the future!! Would highly recommend to anyone looking for somewhere to go for afternoon tea as this was five star!!More
Been a regular for a few years now - maybe once a month treat for family. Price for fish and chips £8.50 takeaway is overpriced. Past few occasions batter has been soggy. Lost a customer.
Non existent mushy batter on fish and on my spam fritter. Chips undercooked very limp. Would not go again. Also overpriced compared to a proper fish and chips shop.
Telephoned an order in to collect, advised a time to pick up 45minutes later. Arrived and order was just going into the fryer, so when I received my order I expected everything to be crispy and hot. Arrived in paper only not a box, Fish...and chips squashed together, the grease from the chips was running out of the paper. Asked for well done fish as like batter to be extra crispy, soggy, uncooked and definitely not well done. Order was for 3 fish 2 chips Order received 3 soggy fish and 4 bags of greasy chips. Shop was clean, although organised chaos as delivery old man kept confusing the staff with shouting whats was order and what wasnt. Would I visit again NO Value for money NO Recommend NO I visit greenside chip shop and fish quay I would rather drive the extra miles at least I get what I ordered and I dont get soggy batter.More
My wife and myself went to the restaurant for our teas, the food was spot on and the service was second to none, Anne, Steve and their staff could not make you more welcome.
After a day out exploring what seemed like the whole of the North East and finding so many places had closed or reduced opening times/days, we ended up on the way to Prudhoe. A quick look on Trip advisor, we found this takeaway/tea rooms/restaurant and...decided to try the tea rooms as it was mid afternoon and we'd had no lunch. Hand sanitiser was available on entrance and we received a warm welcome from the owner who seated us by the window. The place is nipping clean inside and out and beautifully decorated. The menu was ample and varied as this is a licensed restaurant as well. The owner gave us details of 3 special dishes recently cooked. I decided to opt for steak and dumplings whilst my better half chose cod and chips. The cod was one of the largest i have ever seen with lovely crisp batter and not a speck of grease on the plate. My dish included large chunks of tender steak which melted in my mouth and gorgeous buttery mash and veg. Portions were definitely generous!! Unfortunately no room for dessert (maybe next time!). After our meal we chatted with the manager Garry who was very friendly and Anne asked if we wanted to join the locals for a game of bingo!! So very friendly! All in all it was a lovely meal which was extremely good value for money with excellent service. We will definitely be back as, although not particularly local, we have family in Blaydon.More
Really is as simple as the headline says... the best fish and chips about! Lovey staff too. Big fan of the battered sausage.
We have been her before and having been afternoon tea fans for many years and trying some of the "finest" hotels, & country residences available i have to say you cannot beat the wonderful treat served up by Balls in Prudhoe. The afternoon tea is...a treat to the eye and a delight to the taste buds, beautifully presented with great attention to detail and tasty homemade treats. Nothing is too much trouble, the tea rooms are bright and colourful, service and staff are impeccable, warmly welcomed friendly, attentive and never ever standoffish. Its a pleasure from start to finish and we always come away with boxes of treats as we never manage to eat it all! Value for money is exceptional and we highly recommend a visit.More
A warm welcome greeted us as always. The afternoon tea was superb & staff are more than happy to accommodate you regarding sandwich fillings, vegetarian choices etc. We were there for 4 hours & never once made to feel we were in the way. Service...was quick, friendly & efficient. Definitely recommend & will be returning very soon!More