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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£4 - £16
CUISINES
Cafe, British, Soups, Scottish
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Reviews (227)
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227 results
Traveller rating
109
63
29
17
9
Traveller type
Time of year
LanguageEnglish
Traveller rating
109
63
29
17
9
Show reviews that mention
All reviews lunch salad cakes crisps burger cullen skink garden centre gift shop great selection specials board previous visits lovely food generous portions last visit pleasant staff few times round
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Reviewed 21 January 2024

Large range of delicious food and drinks. Despite being very busy the day we visited, the staff were extremely efficient, and we were seated and served in good time. We always enjoy the food here, and make a point of stopping if we are in...the area.More

Date of visit: January 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 December 2023 via mobile

The lunchtime offering is reliably good. We both loved the quiche of the day and enjoyed half portion sweet potato fries and potato salad. Service is friendly but a little slow probably because it's so popular.

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 November 2023

Took a break from writing up my research to get some lunch. Didn’t stay due to a very rude young lady; you should try to treat everyone with respect. Thankfully spotted the wonderful Darlene though and as always got a lovely smile from her. My...coffee was divine. Disappointed as this is my local for logs, lovely gin, plants etc but thankfully plenty about.More

Date of visit: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 August 2023

The lady at the checkout was incredibly rude. Quite sad as everybody else was lovely to deal with especially in the garden section. Also, everybody was lovely in the restaurant The check out Lady when your-spending £160 pounds was personally obnoxious and rude Personally, I...would not shop at the store againMore

Date of visit: August 2023
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Reviewed 6 August 2023

Superb Sunday lunch of the greatest quality and the best value, which was provided by faultless service.

Date of visit: August 2023
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Reviewed 30 July 2023

Popped in for a cuppa and fine piece Decided to have 2 as the 🍓 tarts were to die for... Well...not to die for...we just loved them so much... Next time we'll try other food but for the moment we were happy.

Date of visit: July 2023
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Reviewed 30 May 2023

It’s been a long time since I was last at Kellockbank and it has expanded considerably since. Ordered coffee and cakes ; coffee was good, cakes were ok but small for the price. Tables are rather crowded together and the much too loud “musak” blaring...out of the speakers everywhere is extremely annoying and doesn’t make for a pleasant dining or shopping experience. The shopping area is also extremely crowded with displays much too close together. It seems to be very popular, but for me it’s not somewhere I’d enjoy visiting again.More

Date of visit: May 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 April 2023

Our regular garden centre with a great restaurant. Always busy so speaks for itself. Good food and pleasant staff

Date of visit: March 2023
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Reviewed 12 February 2023 via mobile

We’ve visited a few times for coffee and cake which is always good. Today we had breakfast buns, then cake and coffees and everything was excellent. My only negative comment is that the noise from behind the counter at times was unbearable. All to do...with the making of coffees I think. There’s the banging, the sound of a machine whizzing something and the noise of grinding coffee I think. We had to stop our conversation several times as we couldn’t hear each other speaking. We will go back but sit in an area as far from the counter as possible.More

Date of visit: February 2023
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Reviewed 2 January 2023 via mobile

I had high expectations from other reviews however that was not what I was greeted with. Charged £8.95 for a panini which I was taking away so same price as sitting in the restaurant. What I received was not worth the price tag.. stale crisps..., small amount of salad which was definitely not fresh horrid taste couldnt eat it and the panini which was hard and verging on burnt. I choose tuna mayo and there must of been only a teaspoon of mayo in it! Was just Tuna stuck in a sandwich with spring onion and cheese which hadnt even melted I suspect their cooking them too high too quick. Shop itself is rammed with signs saying breakages must be paid for... highly likley breakages will occur since not much room more so when passing someone. Toilets however are clean the staff not very friendly can clearly see they struggle when its busy or issues arise. Unfortunately I doubt ill ever stop againMore

Date of visit: January 2023
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Reviewed 29 October 2022 via mobile

Kellockbank never disappoints. Lovely lunch with generous servings. Hubby particularly enjoyed the Cullen Skink. Excellent staff and not long to wait for our food considering they were very busy. Gift shop is packed with a huge variety of products. Well worth a visit.

Date of visit: October 2022
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Reviewed 26 October 2022 via mobile

We have visited. kellockbank many times over the years and yesterday was yet another exAmple of lovely food, staff and settings . We chose to eat outside as it’s still mild but had additional warmth from the outside heater. We return regularly as the the...service and food are always reliable . Lovely veggie choices too. . Always good for a browse in shop too . Will no doubt be back very soon 😀More

Date of visit: October 2022
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Reviewed 3 October 2022 via mobile

We have been going to the Kellockbank for over 12 years now. Several reviews already on previous visits. It has its ups and downs like everywhere else, but overall, reliable performance. Lunch today exceptional. Informed when ordering it would be 15 min as "Specials not...available yet". No problem. Club Sandwich, Steak pie, Cappuccino and a fruity merengue. Delicious, served piping hot, quickly, friendly, efficiently. Well done!More

Date of visit: October 2022
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Reviewed 1 October 2022 via mobile

It was very busy when we went today. There were more than enough serving staff so I can only imagine the issue was an overloaded kitchen We waited about 20 minutes before we got served, then almost another hour before I asked someone to check...on the food as it was so long in coming. When our drinks arrived, the cup for my son was dirty abs the drink had things floating in it. We asked for another, it was also dirty. When did come, it was missing parts and had the wrong accompaniments, my mums order was missing completely. The hot food luke warm and my salad was also luke warm. We mentioned all of this at the till, but no apology was forthcoming. This is the 3rd really bad experience we have had here, others included chicken in a veggie meal and oat milk being mixed up with regular milk and no offer to take back and change this-even when we mentioned one of us has anaphylaxis when consuming oats! We like to try out again energy now and then because it's so local. Needless to say, we will leave it a long time this time...More

Date of visit: October 2022
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MBELL722, Owner at Kellockbank, responded to this reviewResponded 3 October 2022

So sorry you had such a bad experience. I would appreciate it if you could contact me at Kellockbank by telephone or email, as I am very concerned at the issues you have raised. I was not made aware of any of the above at...More

Reviewed 27 September 2022 via mobile

Decided to treat myself to some gins from the gift shop, a pack of miniatures with a price label of £15 and a small bottle with a price label of £17. Got to the till and the young cashier asked for £32.99. I asked how...this could be, when the price labels added up to £32. She said that the gin miniatures cost £15.99, so I showed her the price label and said “but the price label says £15”, she just looked at me and said nothing. As it was only the difference of 99p I paid up, as I didn’t want to make a fuss, but after I’d left I regretted not sticking to my guns and asking to speak to the person in charge. After all, surely the price on the label should be the price you are charged at the till? So something had clearly gone wrong somewhere, but the cashier made no attempt to investigate or even apologise.More

Date of visit: September 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
Ask a question
Pioneer19467706586
11 June 2022|
AnswerShow all 2 answers
Response from Chelsea W |
Unfortunately not, we only allow guide dogs in the shop/outdoor area. Apologies for this. We have picnic benches out the front where we can take food orders for or takeaway is also available and you can eat this on those... More
0
Votes
irene632015
9 January 2018|
AnswerShow all 2 answers
Response from Marianne B | Property representative |
Hi Irene, Thank-you for your enquiry. We serve Breakfasts from 9am-11.30am, Lunches 11.30am-4pm and coffees 9am-4.30pm. 7 days a week. Our menu is available to view on our web site and we also have daily specials... More
1
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KELLOCKBANK, Insch - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Kellockbank

Yes, Kellockbank offers takeaway services.

Kellockbank is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 3.5