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Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$6 - US$27
CUISINES
Steakhouse, Italian, Pizza
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (911)
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906 results
Traveller rating
707
135
29
18
17
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Time of year
LanguageEnglish
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Traveller rating
707
135
29
18
17
Show reviews that mention
All reviews steak pizza chicken potato skins garlic bread risotto the happy hour menu lovely food booked a table starters pepe theatre fab takeaway
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Reviewed 2 weeks ago

Booked a table for 5 people @ 6.30pm the following week, and confirmed that Happy hour menu was available until 7pm. Went to Roma the next week and was told the menu stopped being served at 5.30pm? Wasn't too bothered as only I wanted to...order from the happy hour menu, but I prefer not to be lied to at time of booking....put a bit of a dampner on the evening. Garlic bread was overpowering and greasy but potatoe skins were nice Main course pastas were very nice but the pizzas were soggy and limp. Parmesan cheese was served in a discoloured Tupperware tub (classy). We were regulars at Roma before the Pandemic but it looks as though it has gone downhill a bit. I think I'll try a few different restaurants in future...shame.More

Date of visit: May 2022
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Reviewed 2 weeks ago

We went to Sunderland to visit family and a 70th Birthday. We decided to go for a meal in the evening and unfortunately we went to Roma. Firstly, no welcome from the kids working and sitting around the bar at the back of the restaurant....You just know when things aren’t going to be great and I wasn’t wrong. The food wasn’t the best but it wasn’t the worst I’ve had, but it was the worst Italian food I’ve had if that makes Sence. Wrong food given to people and not checking just laying it down and walking away. I guess overall from my opinion this place is poorly managed and not enough care and attention. The food was very basic and I could not recommend it. The staff were friendly but it’s the little things that let them down.More

Date of visit: May 2022
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Reviewed 4 weeks ago via mobile

Excellent service, food and atmosphere. Great way to spend a family occasion. All 5 of us were amazed by the professionalism by the staff 10/10.

Date of visit: April 2022
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Reviewed 5 March 2022

Recently visited here after going to the Sunderland Empire with the family, the steak was delicious and the waiter was very accommodating with the children. I am sad to say that this is the first and last time I will visit, we had to cut...our night short due to swearing and noise we could hear coming from the kitchen. Not something I want my children hearing. We also waited ages on the vegetables coming, luckily I started my steak or it would have been cold. I’d recommend trying Sorento which is nearby, we’ve booked there for our next visit 👍More

Date of visit: February 2022
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Reviewed 13 February 2022 via mobile

Lovely food, lovely atmosphere and the staff work really hard, we enjoyed our evening at Roma and would definitely return, ⭐⭐⭐⭐⭐

Date of visit: February 2022
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Reviewed 7 February 2022

Popped into Roma after a quick Google search as we wanted to grab a spot of lunch before going to the Sunderland Empire for Disney's Beauty and the Beast (amazing sow by the way, go see it). There was a brief wait as we entered,...as, although it was busy, there only appeared to be two waiting staff, however, we were quickly shown to a table. I think we arrived at the right time, as very soon all tables were taken. We scanned the menu, and staff came over to take our order. Between us we ordered potato skins, a meatball pizza, lasagne, and a Contadina risotto, along with some drinks. The drinks came quickly, and it was whilst having a sly peek at what other customers were having we realised that we made a mistake. The portions looked massive. Even the kids portions! Anyway, our food came fairly quickly, and, sure enough, portions were huge! I'm not even exaggerating. For the price that you're paying (all sub-£9) you were getting portions larger than you would expect. I've been to big name Italian places and gotten far less food for much more money. My nephew enjoyed the pizza, we all did. It was very tasty with a lovely tomato sauce base. The meatballs seemed to be handmade and made from a beef mince, I could be wrong, but they were lovely and moist. The lasagne, with came with a slice of rustic bread was an absolute treat. Huge in size, very cheesy, and filled with meat. Now, I'm a fan of risotto and this (which contained chunks of chicken) was very, very nice. Probably amongst the best I've ever had. The potato skins might as well be renamed jacket potatoes, as the majority were thick. They did not skimp on anything here! Staff, despite being busy, and only two of them waiting on tables, were brilliant. Nothing was too much bother for them, they were very polite and attentive. During the proceedings someone was celebrating their birthday and all the staff, even kitchen, came out to make some noise and to sing. The person celebrating absolutely loved it. The whole thing added to an awesome lunchtime, with great food, great company, and great staff. From now on, this is my "go to place" whenever I am in Sunderland, and certainly before any theatre shows, as I was full right up until night time! Oh, the price? Under £45, for four meals, a starter, and several drinks. This is chump change for the brilliant quality of the food. Marvellous.More

Date of visit: February 2022
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Reviewed 6 February 2022

We went to see a show and just by off chance popped into see if we could get a table. We got a nice window view table, just happened to be early bird menu as well. The garlic mushrooms were really lovely. We also had...a garlic bread with cheese for starters. Knowing how big both portions were, we would have just ordered 1 starter between us. Meal mails, both were really lovely and tasty. Wine was such a great price, a large glass being under £5. Both guys nice and friendly, happily go again. Highly recommend. 😀More

Date of visit: February 2022
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Reviewed 31 January 2022 via mobile

Just had a great girls' night out, fab food excellent service, friendly and welcoming as always, cheers Mehmet & staff.

Date of visit: January 2022
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Reviewed 29 December 2021 via mobile

we were offered a free meal a few months ago, this wasn’t a problem and had an amazing meal this evening. no worries, no questions asked and were apologetic for the previous time we had ordered. fully enjoyed the food, will be going back again!...the food was amazing. and great touch the boss got involved and spoke to us.More

Date of visit: December 2021
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Reviewed 28 December 2021

Have went here for a long time. Last 2 orders have been later and wrong. This time my order was late. It got here with food missing and waiting 1 hour later and it's still not here. I dont know what has changed but the...service has slipped massivelyMore

Date of visit: December 2021
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ANGELA T
4 April 2016|
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Frequently Asked Questions about Roma Italian Restaurant

Roma Italian Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 5
  • Value: 4.5
  • Atmosphere: 4.5