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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe, British
Meals
Breakfast, Lunch, Brunch
FEATURES
Takeout, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Table Service
Reviews (138)
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138 results
Traveller rating
58
43
14
7
16
Traveller type
Time of year
LanguageEnglish
Traveller rating
58
43
14
7
16
See what travellers are saying:
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Reviewed 1 week ago

A very good place for a pit stop and a toasted teacake. If you are doing the coasts and castles cycle route, a good place to pause for refreshment. Recommended!

Date of visit: June 2021
Helpful?
Reviewed 1 week ago

Have been coming for years but won't be back Upon arrival we chose to sit outside as the weather was nice but had to wait whilst table and chairs were sprayed and cleaned fair enough. The family next to us then ordered. We ordered crab...sandwiches only to be told this was unavailable. So we ordered prawn sandwiches and 1 pot of Earl Grey tea with a extra tea bag and 1 pot of Earl Grey without the extra tea bags. They brought out the tea in 1 pot and the saucers were stained . The family next to us were served pretty much straight away we had to wait an extra 25 minutes approx for our sandwiches and upon arrival i asked the waitress what took so long she said i dont know i haven't been in the kitchen no apologie. My bread on the sandwich was stale and dry and upon paying i was asked if everything was ok which i answer no only to be told by the waitress ive been on my break. And they wonder why little cafes are shutting down.More

Date of visit: May 2022
Helpful?1  
Reviewed 23 January 2022

After walking three miles with the dog, I popped in for a coffee. I asked for it in a takeaway cup so I could continue with my walk. Rather than continuing straight away I sat down outside with the dog for what would have been...5 minutes max. Unfortunately my 5 minutes rest was cut short by a very rude member of staff talking loudly at me saying I couldn’t sit there with a takeaway cup and that I must move on. This was very embarrassing for for me, and it was as though she found pleasure in humiliating me in front of other customers. At the time I purchased my coffee there was no one waiting for a table so I wasn’t causing any issues by sitting there. I asked for the coffee to be put in a normal cup to which she replied it was too busy to do so and that I had to move. It is evident that this member of staff is missing key customer service skills and needs spoken with or you will continue to lose business as I will not purchase from you again.More

Date of visit: January 2022
Helpful?2  
Reviewed 2 October 2021

Popped in with my daughter after school for coffee and cake. Had the coffee and walnut cake and a cappuccino. The waitress (from London) who served us was extremely polite and helpful and even though it was near closing time showed no signs of being...tired or too busy. Staff like that are the reason I tip and that and the food means I'll go back again. Just make sure you don't forget to register your car. I nearly did for 2 mins till I was reminded by staff.More

Date of visit: October 2021
Helpful?
Reviewed 31 August 2021

expensive for 2 coffees and scone - not obvious at venue and not asked for it - give Reg.No. or end up with £100 fine!!!!!

Date of visit: August 2021
Helpful?
Reviewed 8 August 2021

Food was very disappointing and we both ordered a fresh crab sandwich. At £6.50 each were were expecting a bit more than two slices of bread from a supermarket loaf, a thin scraping of crab in Mayo, barely a heaped desert spoons worth, a small...salad garnish and a few crisps. Very disappointing and with drinks (milkshakes) the bill came to just under £30. Then, a week later a £60 parking charge arrived from Civil Enforcement for a 40 minute stay outside the front of the venue without a resident permit. Would have been nice if the staff warned customers. Living locally we often wising Roker and Seaburn. There’s a Morrison’s a mile up the road and a £3 meal deal is far better value, and they have a free car park.More

Date of visit: July 2021
Helpful?
Reviewed 17 July 2021

Excellent, covid safe, lunch on a hot day! Scenery is perfect. Food was great at reasonable prices. Staff friendly.

Date of visit: July 2021
Helpful?
Reviewed 19 June 2021 via mobile

Customs service appalling and it’s not the first time this lady was very rude saying although she said sorry we are closed at 2.45pm today her tone was very abrupt I will take my business elsewhere

Date of visit: May 2021
Helpful?1  
Reviewed 27 May 2021 via mobile

Great venue in a fabulous location. Good menu giving a good range of food and drinks Indoor and outdoor seating Free parking on site

Date of visit: April 2021
Helpful?
Reviewed 12 April 2021

I came here last week, staff are always friendly and service is quick. We just had take away coffee this time but we have had food at previous visits which has been very tasty. Feels very spacious inside and covid secure. Toilets available which is...a rare find at the moment.More

Date of visit: April 2021
Helpful?1  
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Frequently Asked Questions about The Snow Goose

Yes, The Snow Goose offers takeaway services.

The Snow Goose is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4