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Hours
Sun
17:00 - 22:00
Mon
12:00 - 22:15
Tue
12:00 - 22:15
Wed
12:00 - 22:15
Thu
12:00 - 22:15
Fri
12:00 - 22:15
Sat
12:00 - 22:15
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
4.5
Travellers' Choice 2024
RATINGS
Food
Service
Value
Atmosphere
Details
Someone from this business manages this listing.
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PRICE RANGE
£3.00 – £16.00
CUISINES
Italian, Pizza
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
meals, features
Is this restaurant good for dinner?
Details
About
Welcome to Sorrento; a traditional fine Italian restaurant in the heart of Sunderland. Sorrento is the result of a life long passion for fine Italian food and the place in which it is served. Based on our passion & love for Sorrento Italy, our restaurant brings the personality, identity, & charm of Sorrento Italy for you to enjoy. Sorrento promises contemporary as well as classic Italian dishes, served by a knowledgeable, passionate team who are lovers of fine Italian food. We are confident you will enjoy the mouth watering dishes whilst you take in the friendly, comfortable ambiance. Our menus feature fresh, seasonal ingredients and include daily specials both at lunch and dinner. So whether you are celebrating a night with a group of friends, a business meeting to seal that important deal, or just fancy a casual family meal we are confident you will enjoy every moment at Sorrento. Getting that small piece of Italy has never been easier.
PRICE RANGE
£3.00 – £16.00
CUISINES
Italian, Pizza
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
Meals
Lunch, Dinner, Drinks
FEATURES
Takeout, Reservations, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Credit Cards, Table Service
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4.5
441 reviews
Excellent
272
Very good
88
Average
36
Poor
18
Terrible
27
John666ftm
Sunderland135 contributions
Aug 2020 • none
Visited in march before lockdown, so thought it appropriate that Sorrento would be the ideal place to visit post-lockdown. It was obvious to see that steps have been taken to separate tables and a good cleaning regime was in place when any tables were vacated. Felt very safe. Food was excellent and not just because it "felt" better to be eating out. Special mentions to the black pudding starter and the potato skins seemed to be a bigger portion as well. Main course pasta dishes of meatballs and the al salmone were piping hot, with pizzas up to the usual standard. Desserts all good as well. Two minor disappointments as they had to check twice which pasta mains we had ordered, but we did get the right meal without delay and they aren't taking part in eat out to help out which would have cut our costs - we were made aware of this in advance when booking. Overall still decent value at £80 for 4 3 course meals, including drinks (bottle if wine, 2 glasses of wine and 2 cokes.
Written 15 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kev M
Sunderland21 contributions
Sept 2021 • family
Took our son and his 6 friends for a pizza after his 11th birthday party. The staff were friendly, accommodating and the service was excellent. The food was amazing, as we opted for a pasta dish which had plenty of sauce and wasn't stingy on the ingredients. One of the lads wasn't happy with the generous amount of cheese on his pizza. The waitress insisted they do another and wouldn't let him go hungry, which was very nice of her. The bill came in at under £80 and the lads left empty plates, so that speaks volumes. Can't recommend enough.
Written 25 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ilovecruisesme
Sunderland207 contributions
Oct 2020 • couples
Myself and hubby, decided to visit here again to support our local businesses in these difficult times. We last visited here about 6 weeks ago and everything was spot on. This time everything was OK but jist not as nice. I got the potato skins for starters and these were fab, not too overcooked, plenty of them and lovely garlic dip. My hubby got the garlic bread with tomato and this was a bit disappointing. The base was just not like the usual one and almost seemed shop bought. He liked it though so thats all that matters. We both got chicken pancetta for main and although it was lovely and tasty I felt my chicken was a little overdone and the sauce wasn't very hot. I got lovely veg and hubby got chips which were both lovely. All in all we had a lovely night and the prices are still very reasonable even though the offer for the special menu wasn't available despite it being advertised on Facebook. This didn't really matter but I just feel the staff should be aware if it's advertised. We will be back bit maybe not for a little while.
Written 8 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hannah
Middlesbrough83 contributions
Mar 2022 • couples
We dropped on here when looking for somewhere to eat before the theatre & decided to eat here as it was busy at 6pm on a Thursday, which says it all. The food was unbelievable- I had seafood pasta which was full of seafood & so tasty. In addition, it was so reasonably priced!
Decor is a bit dated- but then again, it was nice to sit somewhere with a bit of old school Italian restaurant feel & not clinical and cold.
Waiting staff were really friendly and attentive too. Would highly recommend!
Written 26 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
liflou
Newcastle upon Tyne33 contributions
Nov 2022 • family
Table was booked for 8.15pm. On sitting down we were told not to forget that they shut at 10pm. Our starters arrived closely followed by the main courses. We were never offered desserts or coffees and we were very concious that they wanted us out. At 9.25pm the shutters started going down and music turned off. As we left at 9.35pm the staff were putting on their coats. Food was ok but service appalling
Written 20 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PGooch
3 contributions
Feb 2021 • family
Ordered a Sorrentos for delivery with the restaurant being closed for Valentine’s Day. Ordered potato skins/garlic bread and then steak aglio and tagliatelle carbonara and everything was delicious. Shocked at how good and piping hot everything was and can not wait to take the family inside soon!
Written 14 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle S
2 contributions
Jan 2023 • business
Went for a meal with a group of people from work for a colleagues birthday. The meal we all could not fault but unfortunately the customer service was shocking. We all went up to the till to pay our meal individually then we were told by a member of staff that we still owed just under £20 which was not done in a professional way. We as a group did not agree with what he said and when we checked individually what we owed it showed that the girl taking payment had either undercharged us or in one case overcharged which was not our fault. After a heated disagreement the staff member he said the bill was sorted but unfortunately the damage had already been done and because of this I will not be visiting this establishment any time in the future.
Written 27 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
helen
Sunderland2 contributions
Dec 2021 • none
The Pate was not home made asked for some bread and the response from the waiter was "you might fill yourself up ". The steak was tough and yes I love al dente canneloni . It was undercooked clearly been taken out of a freezer, not fresh.
The waiter was arrogant when I politely mentioned the disappointment.
Suggest under these circumstances you really need to look at your restaraunt.
Will never come back and I will tell my family and friends not to visit.
Written 17 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
debbrown4
Sunderland29 contributions
Dec 2021 • none
The food was as lovely as ever but the waitress was rude and patronising. I was ordering starters and main courses for 4 people so when I had gave her the order I asked her to repeat it to make sure I had ordered correctly and she was not happy and very quickly and quietly mumbled it back and walked off. Even the table next to us shook their heads.
When she brought the drinks my friend asked her something and she said she didn't have time and stormed off .
I think training in customer relations is required. It was ashame as it was me that recommended Sorrento's as we enjoyed it the previous time.
Written 12 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lee K
3 contributions
Feb 2024 • friends
Sadly, this place has gone downhill. After going for many years, a recent visit was shocking! As a party of 11, we didn't experience good service at all.Moving furniture around us while we were waiting to order. Drinks order messed up twice. Sides missing when food arrived. My wife got what looked like a child's portion of cannelloni and the staff seemed resentful that we only wanted mains, no starters, desserts or coffee. Won't be going back. I expect the answer to this will be they were very busy that night, easy answer, only book as many covers as you can cope with ... simple!
Written 26 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicky D
4 contributions
Feb 2024 • couples
The restaurant looked dated and dusty, lights and fittings had a high amount of dust across the restaurant, staff were attentive and friendly.
Drinks were disappointing, my partner ordered a Captain Morgan's and diet coke to find out it was pepsi but it arrived at our table and it was flat and out of a bottle and luke warm, I ordered a pint of John Smiths for it to be served in a Carling Pint glass and out of a can not on draught from the pump.
Food wasn't the best, I ordered spicy meatballs starter, they tasted a little strange to me, it looked and tasted as if they were prepacked and frozen, it came in a small dish with an abundance of sauce and a lot of cheese, when it was served the dish was burning hot with an oil slick on the top, it looked like it had been put in the microwave for a few minutes and it arrived with a total of 1 slice of baguette. My partner ordered the black pudding starter, there were 2 pieces of thin cut black pudding and sandwiched between was 1 slice of baguette as well then topped with a very dark peppercorn sauce.
For mains I went with the fillet and king prawns and my partner ordered the sirloin steak and king prawns, well what can I really say apart from very underwhelming steaks came to the table with this 'garlic butter' sauce which overwhelmed the steaks.... I ordered an extra peppercorn sauce and was very disappointed with it. The sirloin steak looked like it had been beaten to a pulp and even the rind was left on the side, which made it impossible to cut through. The 2 king prawns we got on both steaks were way overcooked and didn't even look like prawns and had no taste and a very weird texture. Both dishes were covered with this garlic butter sauce which, when you order steak with garlic butter you expect a small amount of butter melted on top of the steak when served, however, simply put, it was a heart attack on a plate... with the amount that was on the dish, it swamped everything. The peppercorn sauce tasted of gravy and cream, there was no sign of peppercorn, other than a few uncracked peppercorns.... The whole experience was flavourless and underwhelming.
Written 18 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
b4ugo_63
Sunderland133 contributions
Aug 2020 • friends
Used to love coming here for Bolognese pizza as it was the best in town. A year on and very disappointed. Pizza was quite thick and stodgy dough. Bolognese had no taste and topping was 'watery'. Don't know if the chef has changed or the management but I won't be repeating my visit again as there are so many other nice places to go for pizza 😢
Written 22 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ian C
Sunderland8 contributions
Feb 2020 • none
3 adults 2children went lunch time during half term holidays. Excellent service even though there were quite a few tables occupied.
No long wait for food to arrive. Excellent pleasant service.
Food hot and very tasty. Generous portions.
Children’s portions excellent size for them .
Staff professional at all times.
We shall be returning.
Written 14 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Simon B
Sunderland5 contributions
Jun 2023 • family
Good food and can't thank the staff enough. My one year old getting very tired and as one year olds do having a bit of a tantrum. The staff came over and 3 of them gave him all their attention, making him laugh and smile so we could eat our food. They didn't have to do that and could of let us take turns eating but they didn't. We're really grateful and can't thank you enough for that
Written 30 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamie A
12 contributions
Mar 2023 • family
We visited last night for the first time and will definitely be back.
The food was delicious, the cocktails even more so and the staff were happy, funny and entertaining.
We will definitely return.
Thank you for a lovely evening.
Written 10 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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