We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Ravenhead RETAIL Park Milverny Way | Milverny Way, St Helens WA9 1JF, England
+44 1744 452110
09:00 - 10:00
Closed now
See all hours
Sun 09:00 - 22:30
Mon - Thu 09:00 - 10:00
Fri - Sat 09:00 - 11:00
More Info
Add Photo Write a Review

217 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 217: English reviews
St Helens, United Kingdom
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 12 April 2017

Went for a family meal for a relative's birthday. Very pleased with the service we received. We weren't waiting round for too long upon arrival and all of our meals were "served with a smile" and at a reasonable pace considering it was quite busy. The only criticism I have is that they took a while to clear the plates,... More 

Thank Sophie-Whitby
Level Contributor
63 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
Reviewed 5 April 2017

Went as a family for dinner.Restaurant was very quite plenty of room.Meals we ordered were o.k but nothing special the only reason we visited was for the sake of our Granddaughter.Pesonnaly we wouldn't visit again I'm sure there are better places around St Helens.Must say the staff were very good but how three would cope on a busy day i... More 

Thank sunnyrHYL
A TripAdvisor Member
Reviewed 30 March 2017 via mobile

Arrived Wednesday evening and it was pretty busy. One person serving drinks . One serving food / taking orders and one doing both. Staff all very pleasant, we are from the set menu 2 courses £9.95. Starters pretty nice. It was then we noticed the amount of time food was left on the hot plate rom the kitchen. Waiting to... More 

Thank A TripAdvisor Member
Skelmersdale, United Kingdom
Level Contributor
22 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
Reviewed 28 March 2017

Where do I start. First had to ask to order as the staff were that slow. Then ordered a pasta with pesto to be told, we don't have pesto. No pesto in an Italian place, no fit enough to cal, a restaurant in my opinion. Then got my pasta. Should of had chicken and mushrooms in it. I counted one... More 

Thank Susan G
Preston, United Kingdom
Level Contributor
6 reviews
4 restaurant reviews
Reviewed 24 March 2017 via mobile

Came here with my family for my nephews birthday. We waited 40 minutes for our food to arrive and when it did, mine and my partners meals were barely lukewarm. We whispered to one another about this as my nephew really wanted to come here and we didn't want to complain and spoil his birthday. Didn't have the heart to... More 

Thank starnett
Liverpool, United Kingdom
1 review
Reviewed 24 March 2017 via mobile

Great service and the best Philly steak wrap I have ever had! Apparently made by Pauline! Thanks. Very comfortable and friendly environment.

Thank laaty
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 5 March 2017 via mobile

Went for a nice relaxed Sunday morning breakfast. First time for breakfast at Frankie & Benny's for us. Always enjoy their lunch and evening meals but I was pleasantly surprised by their breakfasts! Very warm welcome despite being so early on a Sunday morning. Polite and very helpful service. Great visit. Very impressed :) two big thumbs up!

Thank Scott M
Burscough, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 27 February 2017

We visited here on 24 February 2017. The starters were fine - I particularly enjoyed the Chicken Wings. However, what followed was simply awful. The three adults in the party all had burgers of different types, without exception, they were lukewarm and the "Fries" were tough and barely above room temperature. As I had a Beefburger (rather than chicken like... More 

Thank Bobbygnome
Ashton in Makerfield, United Kingdom
Level Contributor
16 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 24 February 2017 via mobile

Visited with our 2 children (age 8&11) after cinema trip. The restaurant is very family friendly. Staff are friendly and helpful. Food is good. We had the shared starter of which there was plenty - chicken wings, BBQ ribs, potato wedges, onion rings - everyone enjoyed it. We had 2 wraps for mains which were good. My son had a... More 

Thank Jue1974
St Helens, United Kingdom
Level Contributor
393 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 396 helpful votes
Reviewed 17 February 2017

This place had been threatened with closure on and off for some time now. It does seem to have picked up recently and you can pretty much rely on a good standard. I always enjoy the past menu myself and the service is always very good and attentive!. If you are Cineworld members then go also get a useful discount!.

Thank Big_Jeff_Leo

Travellers who viewed Frankie & Benny's also viewed


Been to Frankie & Benny's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
American, Pizza, Italian, Vegetarian Friendly, Gluten Free Options
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Kids, Child-friendly
Open Hours
09:00 - 22:30
09:00 - 10:00
09:00 - 10:00
09:00 - 10:00
09:00 - 10:00
09:00 - 11:00
09:00 - 11:00
Location and Contact Information
  • Address: Ravenhead RETAIL Park Milverny Way | Milverny Way, St Helens WA9 1JF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  St Helens
  • Phone Number: +44 1744 452110

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's and other visitors
1 question
Ask a question

See all questions (1)

Questions? Get answers from Frankie & Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?