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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
£8 - £40
CUISINES
Chinese, Asian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (388)
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388 results
Traveller rating
333
27
8
8
12
Traveller type
Time of year
LanguageEnglish
Traveller rating
333
27
8
8
12
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All reviews hot and sour soup tofu duck ribs prawn crackers sea bass chinese restaurant recommend mr salt pepper excellent food gluten free great meal wonderful evening last night great restaurant birthday meal be visiting again
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Reviewed 1 week ago

Went this evening for a birthday dinner and it was perfect, the food as always was outstanding, the service was impeccable and the boss Charlie was very entertaining. I would recommend this restaurant for dine in or take away the food is just delicious.

Date of visit: April 2024
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Reviewed 2 weeks ago

Firstly the service here was really good, staff are very attentive and are a credit to the restaurant. We ordered the banquet for 3, soup was nice as were the spring rolls, and the ribs. I felt the portion sizes for the main course chicken...in black bean and sweet and sour pork were inadequate, we were also given a small bowl of rice for 3 people which realistically wasn’t big enough. Worth the £23 per head? No, the other thing I noted, it wasn’t the warmest in there, we had a portable heater behind us that wasn’t switch on. I won’t be in a rush to return on a bill that was £88More

Date of visit: April 2024
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Reviewed 3 weeks ago via mobile

We've never been here before. We regret not finding it sooner. The food was delicious. There was plenty of choice for vegans and veggies, too. The restaurant was clean and cosy and the staff were very friendly and welcoming. I would definitely recommend this restaurant.

Date of visit: March 2024
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Reviewed 16 February 2024

I've been going to Mr Chans for over 35 years and never had a bad meal it's always spot on and Charlie himself is a delight makes everyone welcome

Date of visit: December 2023
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Reviewed 11 February 2024 via mobile

I have been with my girlfriends several times & love love love it ❤️. Decided to celebrate Chinese New Year here with my husband & son. It was an outstanding meal from start to finish. 3 chicken & sweetcorn soup, half crispy duck to share,...salt & pepper chicken, chicken Cantonese, beef in garlic & chilli. 2 egg fried rice 1 portion of chips. Great selection of beers wines, and spirits. Not cheap but outstanding in every respect. We will be returning very soon . Thank you guys 👍More

Date of visit: February 2024
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Reviewed 31 January 2024

Came here with my mum for a quick tea before going to watch a film. We decided to go here because it is one of the few Chineses nearby that actually do gluten free food and as she has celiac disease it’s a good option...for her, normally we are extremely pleased with Mr Chans service however less than an hour later after eating me and my mum were both having stomach ache. This was during the film. Once we got home i immediately went to sleep as it was late but then woke up being sick. Multiple times. It was most certainly the Chinese but I won’t go into graphic detail for the sake of whoever is reading this. I don’t know what happened with our food but overall I won’t be eating from here ever again after this experience.More

Date of visit: January 2024
Helpful?1  
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Reviewed 26 January 2024

We have been visiting Mr Chan’s since it opened many years ago. Our takeaway tonight was sooo disappointing. No pancake rolls anymore, only spring rolls that are more expensive and very small and uninteresting. The crispy beef was nothing like it used to be. We...would never have guessed it was beef. Just a load of tasteless crispy strips. Everything has gone up in price which was to be expected, but the drop in quality was not! Very disappointing!!More

Date of visit: January 2024
Helpful?1  
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Reviewed 21 January 2024

Gluten Free heaven!!! They have a separate gluten free menu and fully understand about cross contamination. Thank you so much for a lovely meal keep up the great work. I would 100% recommend.

Date of visit: January 2024
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Reviewed 6 January 2024 via mobile

Another fantastic meal at Mr Chans. By far the best Chinese restaurant around. Charlie is so welcoming, nothing is too much trouble and the food is to die for. Thanks Charlie. Tony & Helen

Date of visit: January 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 January 2024 via mobile

We have been coming to Mr Chans for over 27 years. We have had many fabulous meals with family and friends alike. We went for a meal with my two sisters and their husbands between Christmas and New Year. As always it didn’t disappoint. Food...was excellent, staff were attentive and Charlie as always his charming welcoming self. Thank you for a lovely night and as always 100 % would recommend to anyone.More

Date of visit: January 2024
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Reviewed 5 January 2024

Great place to be. stunning food served in a very friendly manner . will definetly returning for more

Date of visit: January 2024
Helpful?
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Reviewed 26 December 2023

It was absolutely freezing in there eat with are coats on did look around not one radiator just a plug in heater ❄️ the ribs r like two pieces cut up really tiny to make it look like you gets loads but you don't. The...male man that works there was not very welcoming bit of a grump but the other fella was really nice that worked there also they have a cool bathroom door but definitely won't go again in the winter months tooo cold in thereMore

Date of visit: December 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 December 2023 via mobile

Excellent food as always ..Mr chans never fails on that score..ribs starter meat fell of bone tasty and tender..then szeuchan chilli beef, sweet n sour pork, portion egg fried and portion noodles..everything hot tasty and non greasy..served by friendly helpful staff

Date of visit: December 2023
Helpful?
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Reviewed 15 November 2023 via mobile

Lovely food and the most friendly staff! Plus an excellent gluten free choice! The first Chinese meal I’ve been able to have for many years due to the lack of gf options across the country - it was very good. The staff are all friendly...and welcoming and nothing is too much trouble. Mr Chan was very knowledgable and a great host and Darren was excellent in seeing to everything we needed and talking to us about the wine. Not to be missed if you are gluten free in particular as the menu options are great and you really don’t feel like you are missing out! Mr Chan can talk you through all the kitchen processes to put your mind at complete ease. A real gem!More

Date of visit: November 2023
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Reviewed 20 October 2023

Best GF Chinese I’ve ever tasted. Outstanding service, really attentive. No complaints! Will be back for more :)

Date of visit: October 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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Dian S
26 March 2018|
AnswerShow all 2 answers
Response from Brian04062010 | Reviewed this property |
Sorry for late reply There are secluded parts to the restaurant ie around a corner but not as I assume intimate like you want
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MR CHAN'S, St Helens - Updated 2024 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about Mr Chan's

Yes, Mr Chan's offers takeaway services.

Mr Chan's is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4